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Customer relations manager Jobs in Corpus Christi, TX

Last updated: 16 hours ago
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CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

Nozomi NetworksTX, United States
$126,000.00–$161,000.00 yearly
Full-time
Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity.We have hundreds of customers in more than 30 countries and we're just scratching the surface.Now i...Show moreLast updated: 16 hours ago
WFH-Customer Relations Associate / Hotel Reservations

WFH-Customer Relations Associate / Hotel Reservations

Navigate New HorizonsTX, US
Remote
Quick Apply
Customer Relations Associate – Remote Hotel Reservation Specialist Are you passionate about hospitality and travel? Do you enjoy helping others plan seamless experiences? Join our team as a R...Show moreLast updated: 24 days ago
  • Promoted
Customer Assurance Manager : HVAC Technical Support

Customer Assurance Manager : HVAC Technical Support

Robert Madden IndustriesAustin, Texas Metropolitan Area, United States
Full-time
Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies.After 43 years in business, the company has 21 locations across the state of Texas.The company is...Show moreLast updated: 4 days ago
Customer Financial Services Manager

Customer Financial Services Manager

Allen Samuels Chevrolet of Corpus Christi, Inc.AutoNation Chevrolet North Corpus Christi
Full-time
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the bes...Show moreLast updated: 30+ days ago
  • Promoted
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Bobby Hyatt - State Farm AgentCorpus Christi, TX, US
Full-time
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...Show moreLast updated: 30+ days ago
  • Promoted
INTL- CUSTOMER SUCCESS MANAGER (COLOMBIA)

INTL- CUSTOMER SUCCESS MANAGER (COLOMBIA)

Insight GlobalTX, United States
Full-time
An employer is looking for a Customer Success Manager to sit remotely.You will primarily be responsible for partnering with customers in the LATAM markets that leverage their SaaS, omnichannel ecom...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

GeoforceTX, United States
Full-time
Since 2007, Geoforce has been an industry leader in GPS tracking, providing reliable solutions for over 250,000 assets across 90+ countries. Our comprehensive platform combines rugged GPS devices wi...Show moreLast updated: 1 day ago
  • Promoted
SENIOR CUSTOMER SUCCESS MANAGER

SENIOR CUSTOMER SUCCESS MANAGER

MongoDBTX, United States
$87,000.00–$172,000.00 yearly
Full-time
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 1 day ago
Customer Success Manager

Customer Success Manager

ePlusTexas, United States
$75,000.00–$125,000.00 yearly
As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base...Show moreLast updated: 30+ days ago
Customer Category Manager -HEB

Customer Category Manager -HEB

Mondelēz InternationalRemote Worker, Texas, USA
Remote
Full-time
Are You Ready to Make It Happen at Mondelēz International?.Join our Mission to Lead the Future of Snacking.You work in partnership with customers to define and execute a winning growth strategy for...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

PollyTX, United States
Full-time
You have 5+ years of Customer Relationship Management experience under your belt and are looking for your next challenge in a hyper-growth, fast-paced, industry disrupting, SaaS company.You are exc...Show moreLast updated: 1 day ago
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Jessica Kelly - State Farm AgentCorpus Christi, TX, US
$15.00–$20.00 hourly
Part-time
As a Customer Relations Representative - State Farm Agent Team Member forJessica Kelly - State Farm Agent, your creativity, and strategy promote the continued growth of our agency.Your diversified ...Show moreLast updated: 29 days ago
  • Promoted
SENIOR CUSTOMER SUCCESS MANAGER I

SENIOR CUSTOMER SUCCESS MANAGER I

AxonTX, United States
Full-time
Join Axon and be a Force for Good.At Axon, we're on a mission to Protect Life.We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud sof...Show moreLast updated: 1 day ago
Customer Relations Analyst

Customer Relations Analyst

NRG EnergyTexas, US
Essential Duties / Responsibilities.Manage all third-party complaints (BBB, State Attorney, DOI, litigation, etc.This would require customer engagement, claim evaluation / decision, independent discret...Show moreLast updated: 30+ days ago
Developer Relations Support Manager - 30390

Developer Relations Support Manager - 30390

Splunk IncTexas, United States
$159,200.00–$218,900.00 yearly
Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliabl...Show moreLast updated: 30+ days ago
Senior Customer Success Manager

Senior Customer Success Manager

Workday, Inc.TX, USA
$98,200.00–$182,000.00 yearly
Full-time
Senior Customer Success Management (CSM) is Workday’s liaison between our Professional Services and Production Services teams. Members of CSM advocate on behalf of Workday customers and take a team-...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

asset worksTexas, TX
Full-time
SoftChalk (an affiliate of AssetWorks Inc.Our mission is to grow, and every year we invest in new teams to ensure that we remain aligned with that mission. With a proven track record of over 20 year...Show moreLast updated: 30+ days ago
CUSTOMER SUCCESS MANAGER

CUSTOMER SUCCESS MANAGER

Nozomi NetworksTX, United States
16 hours ago
Salary
$126,000.00–$161,000.00 yearly
Job type
  • Full-time
Job description

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we're just scratching the surface.

Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We have hundreds of customers in more than 30 countries and we're just scratching the surface.

As we expand our product portfolio and global presence, our Customer Success department is hiring a Customer Success Manager to engage and build meaningful relationships with our Critical Accounts driving a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, drive adoption & value realization, address questions, resolve issues and grow into a trusted customer advocate.

  • This position must sit in the Dallas, Texas area.

For the right candidate, this is a career-defining opportunity to join Nozomi at a crucial moment and have a truly significant impact. The ideal candidate should have a proven track record of exceptional account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership, and outstanding communication skills.

If this sounds like you, read on. You could be the next Nozomier!

In this role, you will :

  • Develop and manage customer portfolio.
  • Own and drive the customer lifecycle - protect, nurture and deliver exceptional service to all customers.
  • Drive revenue growth by demonstrating successful achievement of customer guided value measures
  • Minimize customer churn through customer success plans and customer lifecycle management.
  • Resolve customer requests and concerns ensuring improvements to customer experience.
  • Improve customer experience through data and trend analysis, ensuring relevant reporting to influence communication and engagement strategies with the customer and internally.
  • Maintain customer information accuracy to ensure that internal stakeholders always have clean data and customer information.
  • Be a reliable point of contact and brand ambassador for Nozomi and its products.
  • Work across departments ensuring proper customer visibility and outcomes are met.
  • Aid in product design and product development through customer feedback.
  • Assist in creating training courses and educational materials for other members of the department.
  • Evaluate and improve tutorials and other communication infrastructure.
  • To be successful in this opportunity, you will have :

  • 4+ years of proven experience in a customer success position supporting a technical product
  • Demonstrable experience onboarding customers, driving adoption and consistently achieving business outcomes
  • Deep understanding of customers concerns and thoughts regarding the use of products, recommending operational best practices, and the ability to troubleshoot as needed.
  • Strong organizational skills with strong experience creating / maintaining account notes, developing and executing get-well plans and customer success playbooks
  • 3+ years of experience in IT and network security (OT experience is a plus)
  • Technical skills - confidently conduct product demos, training and present technical reports to customers articulating value delivered
  • Previous experience in a TAM or SE role is highly valuable
  • Experience working with brand image and promoting value through customer experience
  • Accountability, personal organization, and ability to multi-task.
  • Self-driven and proactive nature.
  • Excellent communication and interpersonal skills - able to compile and deliver technical reports and executive level presentations
  • Leadership and Competency engaging with CxO to technical staff.
  • Experience analyzing and optimizing processes in the Customer Success department.
  • Patient and active listener.
  • Passion for service.
  • Nozomi Networks is committed to fair and equitable compensation practices. The base pay scale for this position is $126,000 to $161,000. This is the range the company reasonably and in good faith expects to pay for the position taking into account factors including job-related knowledge, skillset, experience, education and training, certifications, and other relevant business factors. Applications outside the range are welcome to apply.

    Additional Compensation and Benefits : The company also offers a wide range of competitive benefits, including medical, dental, vision, life insurance, and disability insurance for eligible employees. The successful candidate may also be eligible to participate in the company's equity program and / or variable bonus program, subject to the rules governing such programs.

    In addition, eligible employees are able to enroll in a 401(k) plan along with the employer matching program. Nozomi Networks also offers eligible employees flexible paid time off, paid holidays and paid parental leave.

    LI-Hybrid

    LI-AF1

    Who we are and what we stand for :

    Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We're always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.

    Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.

    Our Global Benefits

    All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as :

  • Health & Wellness
  • Financial
  • Work-Life Balance
  • Unparalleled Flexible Time-Off
  • Need to know information

    Successful candidates will be subjected to background verification checks.

    Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.

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