Customer relations manager Jobs in Oakland, CA

The Linux Foundation is the organization of choice for the world’s top developers and companies to build ecosystems that accelerate open technology development and commercial adoption. Together with the worldwide open source community, we’re helping to solve the hardest technology problems through mass collaboration at scale.

Today, the Linux Foundation has over 2,000 corporate members from over 41 countries, including every single one the Fortune 100. We have proudly created over $54B in shared technology value since inception. We’re growing at a phenomenal rate and we’re looking for experienced communications and marketing professionals to support our growing roster of open source projects.

Job Description

As public relations manager for the Linux Foundation, you will be pivotal in driving awareness for exciting and impactful open source projects.

You’ll be a key member of the PR team, working alongside marketing teams to grow awareness of open source projects. The right candidate for this role has experience in B2B tech PR, a strong understanding of the tech media landscape, demonstrated ability to craft compelling pitches, generate media coverage, create thought leadership content and manage multiple PR programs. You should also have impeccable time management skills and can thrive in a fast-paced, agency-type environment.

Alongside the marketing team, you will work closely with a group of industry thought leaders and program managers, as well as be supported by exceptional teams delivering demand generation tools, creative services, events, analytics, and more.

This position is for an individual contributor, no direct reports.

Responsibilities :

Support PR strategy execution as you grow your subject matter expertise in open source technology spaces and within industries.

Manage key PR programs and report on results

Execute thought leadership strategy, crafting content and proactively identifying opportunities

Generate media coverage across trade, vertical and technology press

Manage and maintain relationships with key media and influencers to drive coverage

Track KPIs for PR programs across projects

Create content including (but not limited to) web copy, blog posts, contributed articles, awards submissions and speaker abstracts

Support direct and third-party event PR strategy

Qualifications

5-7 years of experience in B2B tech PR, preferably agency or a combination of agency and in-house

A collaborative team player able to manage multiple projects and priorities simultaneously

Prove experience as a PR pro in B2B technology a must; and experience working with open source communities preferred

Experience with PR measurement and social media management tools and a solid understanding of how to analyse metrics to identify competitive coverage trends and report on KPIs

Experience building and leading awards and speaking programs

Strong copywriting skills and the ability to create clean first drafts of content

Experience working in Google Workspace (G Suite)

Ability to travel internationally to support project events

Additional Information

Salary $80,000 - $110,000 USD

Communications and marketing at the Linux Foundation helps expand awareness of incredible innovations that our community builds together. New and amazing stories of innovation, creativity and community come to us every week. Your expertise will help to tell these stories to a wide audience, drive engagement in developer communities, spread knowledge of cool new releases, generate media coverage for regional and national events, and promote training and certification on new technologies.

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