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Customer support Jobs in Gilbert, AZ

Last updated: 11 hours ago
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Customer Support Specialist

Customer Support Specialist

Teleperformance-Turbo TaxTempe, AZ, United States
Full-time
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 15 hours ago
  • Promoted
CUSTOMER SUPPORT SPECIALIST

CUSTOMER SUPPORT SPECIALIST

AEGAZ, United States
$45,000.00–$65,000.00 yearly
Full-time
Concerts, sporting events, festivals.Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love : Liv...Show moreLast updated: 3 days ago
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Customer Support Coordinator

Customer Support Coordinator

Crafco IncChandler, AZ, United States
Full-time
Customer Support Coordinator at our Corporate Headquarters in Chandler, AZ.Customer experience is core to everything we do and if you agree, we want you on our team! Our customer support team's top...Show moreLast updated: 1 day ago
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Customer Support Engineer (E)

Customer Support Engineer (E)

KLAChandler, AZ, United States
$77,700.00–$132,100.00 yearly
Primary Location : USA-TX-Taylor-KLA.KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified bel...Show moreLast updated: 30+ days ago
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Customer Support Technician II - (T2)

Customer Support Technician II - (T2)

Applied MaterialsChandler, AZ, United States
$20.00–$27.50 hourly
Full-time
Customer Support Technician II (C2) - Install Team • • 70% - 90% Travel Required • •General Profile : Expands skills in own work area within an analytical / scientific method or operational process.Maint...Show moreLast updated: 11 hours ago
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STUDENT WORKER - CUSTOMER SUPPORT SPECIALIST

STUDENT WORKER - CUSTOMER SUPPORT SPECIALIST

Grand Canyon Education, Inc.AZ, United States
Full-time
Grand Canyon Education (GCE) is seeking a Customer Support Specialist to support the mission of Grand Canyon University through GCE's IT department. The purpose of the Customer Support Specialist is...Show moreLast updated: 3 days ago
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Customer Support Representative

Customer Support Representative

Russell TobinTempe, AZ, United States
$23.00–$25.00 hourly
Full-time
Russell Tobin's client, a Food Delivery Platform, is hiring a Customer Support Representative at Tempe, AZ (Remote).Customer Support Representative III. Months with the possibility of extension.Stan...Show moreLast updated: 8 days ago
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Customer Support Specialist

Customer Support Specialist

TicketManagerMesa, AZ, US
$45,000.00–$65,000.00 yearly
Full-time
Concerts, sporting events, festivals.Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love : Liv...Show moreLast updated: 6 days ago
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Customer Support Representative-III

Customer Support Representative-III

eTeam, Inc.Tempe, AZ, US
Full-time
Customer Support Representative-II.You will support hourly and daily quality management and support across our Corporate and Catering programs. You will execute and provide feedback on standard oper...Show moreLast updated: 6 days ago
Customer Support Representative

Customer Support Representative

VirTra, Inc.Chandler, Arizona, United States
Full-time
Quick Apply
The Customer Support Representative maintains the successful operation of VirTra’s firearm training simulators and products after the systems have been installed at customer locations.Ensures that ...Show moreLast updated: 26 days ago
Customer Support Representative

Customer Support Representative

Aston CarterTempe,AZ,85280,USA
$21.00 hourly
On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country and using a two-way Audio / video communication to verify / identity any necessary sp...Show moreLast updated: 30+ days ago
Customer Support Representative

Customer Support Representative

NimbleTempe, Arizona, United States, 85281
We are starting by building the largest, most loved pharmacy business in the world.We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience.Nimble ...Show moreLast updated: 26 days ago
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Sales and Customer Support Specialist

Sales and Customer Support Specialist

Metso OutotecMesa, AZ, US
Temporary
Join an industry leader and make a positive change in the sustainable use of the world's natural resources.Together, we will transform the business and drive the industry toward a greener future.At...Show moreLast updated: 6 days ago
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Team Lead - Customer Support

Team Lead - Customer Support

Insight GlobalChandler, AZ, United States
$75,000.00–$90,000.00 yearly
Full-time
A leading equipment solutions provider of ALD, ASD, Diffusion and CVD tools is looking for a highly motivated individual to join a dynamic team as a leader. Your responsibilities will include : .Assis...Show moreLast updated: 8 days ago
Director Customer Support

Director Customer Support

Limelight NetworksTempe AZ
The Director Customer Support is part of the Operations Management team and is responsible for managing and leading the Customer Support team. In this role you will be responsible for first and seco...Show moreLast updated: 30+ days ago
Customer Support Administrator

Customer Support Administrator

ZEISS GroupRemote, USA AZ
Remote
Full-time
How many companies can say they’ve been in business for over 177 years?!.Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced wor...Show moreLast updated: 30+ days ago
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Customer Support Representative

Customer Support Representative

NimbleRxTempe, AZ, US
$20.00 hourly
Full-time
We are starting by building the largest, most loved pharmacy business in the world.We are a fast-growing, technology-first startup driven by perfecting the patient and pharmacist experience.Nimble ...Show moreLast updated: 6 days ago
  • Promoted
HVAC Customer Support Coordinator

HVAC Customer Support Coordinator

Johnson ControlsTempe, AZ, United States
Full-time
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward.We hope you will join our diverse team of top people - you bring your talent, ...Show moreLast updated: 1 day ago
Customer Support Specialist

Customer Support Specialist

Teleperformance-Turbo TaxTempe, AZ, United States
15 hours ago
Job type
  • Full-time
Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance  TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success

    • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills :   You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat

    • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills

    • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

    • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

    • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker

    • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs

    • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of   30   hours   each week   on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection

    • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors

    • Training Information

    Duration

    20 Hours

    Price

    79.99   USD

    Course Details