Customer Support Specialist

Customer Support Specialist

Live events are fun. Concerts, sporting events, festivalswe make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love : Live events that bring people together and make memories. The world's best companies use TicketManager's industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be. TicketManager is an official partner of the Philadelphia Eagles, Washington Wizards & Mystics, Washington Capitals, Texas Rangers, LAFC & Angel City, Minnesota Wild, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers. TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.

The Customer Support Specialist will work alongside colleagues to provide software support to our current accounts, including many of the Global 2000 like FedEx, Verizon, and Anheuser-Busch. This position is not only critical to our success and reputation as the leader in the industry but the success of our software customers.

• This role is In-Office, Monday-Friday

Responsibilities :

Desired Skills and Experience :

TicketManager Highlights :