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Customer support Jobs in Grand Rapids, MI

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Customer support • grand rapids mi

Last updated: 9 hours ago
  • Promoted
Customer Support - Trade Analyst

Customer Support - Trade Analyst

Michigan StaffingGrand Rapids, MI, US
Full-time
Customer Support - Trade Analyst Opportunity.Are you looking for a company where you can learn, grow, and WIN? CORE Foodservice is a North American Foodservice Sales Agency that blends engaged lead...Show moreLast updated: 6 days ago
Sales Support

Sales Support

Alliance Beverage Distributing LLCGrand Rapids, MI, United States
Full-time
Our Sales Support personnel split their time between covering sales routes when needed, stocking beverages at customer locations, assisting in special events, and providing training to other sales ...Show moreLast updated: 13 days ago
  • Promoted
Remote Customer Support Associate

Remote Customer Support Associate

TurboTaxGrand Rapids, Michigan
Remote
Full-time
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...Show moreLast updated: 7 days ago
Sales Support

Sales Support

San Chez BistroGrand Rapids, MI, United States
Part-time
San Chez Bistro is a vibrant and bustling bistro that serves delectable breakfast / brunch during the day and transforms into a Spanish Tapas hotspot in the evening. Our open kitchen environment allow...Show moreLast updated: 10 days ago
  • Promoted
Support Associate

Support Associate

CertifIDGrand Rapids, MI, US
Full-time
Cybercrime is rising, reaching record highs in 2024.According to the FBI's IC3 report total losses exceeded $16 billion.With investment fraud and BEC scams at the forefront, the message is clea...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

LowesComstock Park, MI, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
  • Promoted
Finnish Speaking Customer Support for Home Appliances Department

Finnish Speaking Customer Support for Home Appliances Department

Patrique Mercier RecruitmentGrand Rapids, MI, US
Full-time
Finnish Speaking Customer Support Representative.Join Our Home Appliances Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Finnish Speaking Customer Support Representat...Show moreLast updated: 10 days ago
  • Promoted
  • New!
Customer Support Leadership

Customer Support Leadership

VirtualVocationsGrand Rapids, Michigan, United States
Full-time
A company is looking for a Head of Customer Support.Key Responsibilities Lead and develop a high-performing support team, including Support Managers and Specialists Analyze customer feedback dat...Show moreLast updated: 9 hours ago
Italian Customer Support Representative Athens, Greece (Relocation Provided)

Italian Customer Support Representative Athens, Greece (Relocation Provided)

Cross Border TalentsSiracusa, Free municipal consortium of Syracuse, Italy
Full-time
Quick Apply
Are you ready to start a new chapter of your career in one of Europes most inspiring and sun-soaked destinations? Join our international team in. Greece, and become part of a vibrant workplace where...Show moreLast updated: 30+ days ago
Warehouse Support

Warehouse Support

Home DepotGrand Rapids, MI, United States
Full-time
Associates in a Warehouse Support role may perform activities related to scheduling inbound and / or outbound activities in the Distribution Center. ensure inventory accuracy within the processing ar...Show moreLast updated: 30+ days ago
Support Staff Specialist

Support Staff Specialist

Mary Free Bed Rehabilitation HospitalGrand Rapids, Michigan, USA
Part-time
Annual Merit Increases Health Insurance (Medical Dental Vision) PTO Holiday Pay PSLF Eligible Tuition Reimbursement.Responsible for supporting the interdisciplinary rehabilitation team by schedulin...Show moreLast updated: 2 days ago
Talent Manager - Administrative & Customer Support

Talent Manager - Administrative & Customer Support

Robert HalfGRAND RAPIDS
Full-time
Talent Managers market our services via telephone, video and by conducting in-person meetings with hiring managers and decision-makers in administrative and customer support departments.Additional ...Show moreLast updated: 30+ days ago
Dock Support

Dock Support

ImageFIRSTGrand Rapids, MI, United States
Full-time
Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIR...Show moreLast updated: 30+ days ago
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Grand Rapids, Michigan
Remote
Part-time +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support - Trade Analyst

Customer Support - Trade Analyst

AcostaGrand Rapids, MI, US
Full-time
Customer Support - Trade Analyst Opportunity.Are you looking for a company where you can learn, grow, and WIN? CORE Foodservice is a North American Foodservice Sales Agency that blends engaged lead...Show moreLast updated: 9 days ago
Remote Customer Support - Cruise Line Client

Remote Customer Support - Cruise Line Client

Arise Virtual Solutions Inc.Grand Rapids, MI, United States
Remote
Full-time
Work From Home : Support a Leading Cruise Line Through the Arise® Platform.Love helping people plan their dream vacations? The Arise® Platform connects you with remote customer service opportunities...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Representative-II

Customer Support Representative-II

ArtechGrand Rapids, MI, US
Full-time
Customer Support Representative-II.The schedule typically starts at 8 am ET or 9 am ET - the weekly schedule changes each week following a rotation in the team. The hours will range from 40-60 hours...Show moreLast updated: 30+ days ago
  • Promoted
Store Support

Store Support

Home Depot (Retail)Wyoming, MI, US
Full-time
Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...Show moreLast updated: 30+ days ago
Sales Support Associate

Sales Support Associate

Builders FirstSourceGrand Rapids, MI, United States
Full-time
We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here ever...Show moreLast updated: 13 days ago
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The cities near Grand Rapids, MI that boast the highest number of customer support jobs are:
Customer Support - Trade Analyst

Customer Support - Trade Analyst

Michigan StaffingGrand Rapids, MI, US
6 days ago
Job type
  • Full-time
Job description

Customer Support - Trade Analyst Opportunity

Are you looking for a company where you can learn, grow, and WIN? CORE Foodservice is a North American Foodservice Sales Agency that blends engaged leadership with a deep network of market specialists across North America who connect our customers with the brands they love. With over 60 offices, our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do. Our Mission Statement : W.I.N. Willing & Engaged - Integrity - Never Give Up All Together. Different. CORE Foodservice has a Customer Support - Trade Analyst opportunity for remote work!

Position Overview : This role focuses on delivering top-notch service to both new and existing clients, collaborating with internal and client sales teams for promotional insights, and managing program and deductions documentation. It involves analyzing deductions to ensure accuracy, disputing invalid deductions to secure repayments, and maintaining strong customer relationships for timely resolution. Additionally, the role requires maintaining deduction reporting and program management through client portals, and performing other assigned duties as needed.

Primary Responsibilities

  • Provide the highest quality level of service to existing and new clients and customers.
  • Partners with internal sales and client sales representatives to provide promotional implementation and program insights.
  • Obtain, organize and communicate program and deductions documentation. Perform in-depth analysis of all deductions received to validate that the deduction taken is in accordance with agreed-upon terms and that the amount taken is accurate; maintain clear and detailed records of validation procedures performed.
  • Dispute invalid deductions with external customers in order to receive repayment; maintain strong customer relationships to ensure timely resolution.
  • Maintain deduction reporting and program management timely and fluently utilizing client portals and processing guidelines.
  • Perform other duties as required and / or assigned.

Qualifications-Knowledge, Skills and Abilities

  • Excellent customer service skills.
  • Professional, positive, and persuasive demeanor.
  • Excellent written and interpersonal communication skills.
  • Proficient in software programs that clients may require the company to use.
  • Punctual, meticulous, and reliable.
  • Must be proficient in Microsoft Office Suite to include Work, Excel, PowerPoint, Teams, and Outlook.
  • Self-motivated and resourceful.
  • Communicate effectively with internal and external business personnel.
  • Strong attention to detail and problem solving skills.
  • Ability to work independently and collaboratively.
  • Remote management
  • Ability to multitask
  • What can WE offer YOU? CORE Foodservice offers a competitive benefits package including :

  • Medical, Dental, and Vision benefits
  • 401K Match Eligibility
  • Paid Time-Off Programs
  • Tuition Reimbursement Opportunity
  • Keywords : Customer Support, Trade Analyst, Remote, Foodservice