Remote Customer support Jobs in Irving, TX

Last updated: 6 hours ago

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(WFH) Customer Support Specialist

Teleperformance-Turbo TaxGrand Prairie, TX, United States

Remote

Full-time

GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 6 hours ago

Promoted

Customer Support Representative (WFH)

Newport AssociatesDallas, TX, United States

Remote

Full-time

Are you passionate about travel and seeking a .With decades of industry expertise, we offer a .Assist clients with booking flights, cruises, train tickets, and other travel arrangements.Verify avai...Show moreLast updated: 7 days ago

REMOTE - Customer Service / Sales Support

Henrie Agencyarlington, TX, US

Remote

Quick Apply

Client Advisor - Remote Qualifications Coachable and willing to listen to and implement advice given from Mentors and Leaders Strong Work Ethic Strong moral compass - do the right thing even when n...Show moreLast updated: 30+ days ago

Customer Service & Sales Support - REMOTE

Symmetry Financial Group - Gary UyemuraGrapevine, TX, US

$100,000.00 yearly

Remote

Quick Apply

Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 25 days ago

Customer Support Specialist for voice and chat account

Creatunity LLCDallas, TX, US

Remote

Full-time

Quick Apply

Providing prompt, courteous, and professional service.Troubleshooting technical issues.Collaborating with the customer support team. Ability to work under pressure.Experience using customer support ...Show moreLast updated: 30+ days ago

Promoted

REMOTE - CUSTOMER SERVICE SALES

HMG CareersTX, United States

$67,000.00–$75,000.00 yearly

Remote

Full-time

About the job Remote - Customer Service Sales.Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?. Our ideal candidate embodies qualit...Show moreLast updated: 4 days ago

Remote - Customer Support Management

AO - Kasey GarciaDALLAS, TX, US

Remote

Full-time

Quick Apply

Incredible Growth Opportunities.World Class Mentors and Leaderships Teams.AO is looking for overachievers that pride themselves on developing incredible working and client relationships, have outst...Show moreLast updated: 30+ days ago

Customer Support - Work From Home

MirageMaps, LLCTX, US

Remote

Full-time +1

Quick Apply

Job Title : Customer Support - Work From Home Location : Remote Job Type : Full-Time / Part-Time About Us : We are a premier travel concierge service dedicated to curating unforgettab...Show moreLast updated: 22 days ago

Technical Support / Customer Service Representative (Remote)

ConcentrixUSA, TX, Work, at, Home

Remote

Full-time

Technical Support / Customer Service Representative.Remote) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service ...Show moreLast updated: 30+ days ago

Promoted

Remote Customer Service Representative

Everon LLCIrving, TX, United States

Remote

Full-time

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunit...Show moreLast updated: 4 days ago

Promoted

Director of Customer Support-FULLY REMOTE

Research SolutionsDallas, TX, US

Remote

Full-time

NASDAQ : RSSS) provides cloud-based technologies to streamline the process of accessing, managing, and creating intellectual property. Since its founding, the company has been a pioneer in developing...Show moreLast updated: 6 days ago

French Canadian Customer Support

Bread FinancialTexas, United States of America

Remote

Full-time

Every career journey is personal.That's why we empower you with the tools and support to create your own success story.The Customer Support Associate will provide best-in-class support to our custo...Show moreLast updated: 30+ days ago

Engineering and IT Support - Support Engineer

eTeamRemote, TX

$40.00–$45.00 hourly

Remote

Years of Experience Required : - overall years of experience in the field.Degrees or certifications required : Degree is not required to be eligible for this role. However a public certification is a ...Show moreLast updated: 30+ days ago

Promoted

Mechanical Customer Support Representative - REMOTE

Imperial Industrial SupplyDallas, TX, US

Remote

Full-time

The Mechanical Support Specialist will provide exceptional customer support through multiple communication channels to diagnose and walk customers through the steps needed to fix a variety of mecha...Show moreLast updated: 30+ days ago

Support Engineer

Federal Reserve SystemDallas, TX

$90,200.00–$123,970.00 yearly

Remote

Full-time

Federal Reserve Bank of RichmondWhen you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our econo...Show moreLast updated: 30+ days ago

Promoted

Customer Service Rep - Remote

Spade RecruitingDallas, TX

Remote

Full-time

Quick Apply

We are the only 100% union label supplemental benefits company in the world.With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both...Show moreLast updated: 30+ days ago

Promoted

Remote Customer Support Specialist

VirtualVocationsArlington, Texas, United States

Remote

Full-time

A company is looking for a Customer Support / Help Desk representative.Key ResponsibilitiesAnswer incoming support calls from internal and external customersUtilize Service Desk tools to enter data i...Show moreLast updated: 13 days ago

Remote Customer Support and Billing Specialist

ShepherdDallas, TX, US

Remote

Remote Customer Support and Billing Specialist .AM to 6 : 00 PM CST | Monday to Friday.Top Choice Lawn Care is a full-service lawn care company located in Austin, Texas. We offer lawn care (mowing, ed...Show moreLast updated: 30+ days ago

Support Specialist

Manatron, Inc.Texas,Remote

Remote

Full-time

As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. This will involve answering complex questions, contributing to our knowledge...Show moreLast updated: 30+ days ago

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxGrand Prairie, TX, United States

6 hours ago

Job type

Full-time

Remote

Job description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

You demonstrate a sincere desire for a quality customer experience

You have a team player attitude

You promote a positive work environment

You thrive in a fast-paced environment and handle change well

You have a collaborative approach to problem solving and like sharing feedback

You understand the value of your individual impact on the team and company's success

TECHNICAL / FUNCTIONAL SKILLS :

You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone

Computer skills : You exhibit an intermediate level of knowledge in the relevant operating systems and software environment

You have experience with software troubleshooting abilities

You know how to modify your communication style to meet customer needs and tone

You possess customer service skills

You are able to simplify and communicate complex ideas to customers

You have the ability to diffuse situations with angry customers

You are comfortable in a training environment that includes watching self-paced training module videos

You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts

You are willing to step-in as needed including answering questions from customers via chat

ANALYTICAL SKILLS :

You are able to research, analyze and determine an appropriate course of action in a variety of situations

You can solve complex problems while exercising good judgment

You have critical thinking and problem solving skills

ORGANIZATIONAL SKILLS :

You demonstrate initiative and the ability to multitask.

You work well under pressure of meeting team productivity goals.

Successful candidates must be willing to meet service level and contact per hour commitments.

You understand and accept schedule adherence in a call center environment

You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue

KNOWLEDGE / BACKGROUND EXPERIENCE :

You are a High School graduate

Preferably, you have basic knowledge of tax laws and tax concepts

Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary

BEHAVIORAL COMPETENCIES

You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.

You are comfortable being on camera with your customers and understand the value of humanizing the interaction

You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships

You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions

You possess active listening skills and know how to ask probing questions to arrive at answers quicker

Operating Hours

Operating Hours : 8am to midnight EST ; Monday to Sunday

Required Minimum Hours : 30 hours per week

Peak Period :

April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT

April 15, 2025 : 8am-3am EST / EDT

5 Turbo Bonus Boost per hour.

Applicable to all hours worked from April 9th to 15th.

Service Providers (SPs) must meet the required minimum of 30 hours per week.

Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th

These times may be revised periodically based on business needs

MINIMUM HOURS TO BE WORKED EACH WEEK

You must work a minimum of 30 hours each week on all schedules

Mandatory Requirements

Must reside in the USA

Must have passed background check and pass tech check in order to attend certification.

Must be on camera during certification.

Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.

Service Provider (SP) must have the following Hardware Requirements.

Windows Computer (Mac and Chromebooks are not permitted)

Windows 10 or 11

AMD or Intel Core Series (I3-I9)

At least 8gb of RAM

Webcam

Wired Mouse

USB Headset

Wired Internet Connection

Conflict of Interest

Cannot hold Gigs with Column Tax or any Intuit Vendors

Training Information

Duration

20 Hours

Price

79.99 USD

Course Details