Data collection Jobs in Lowell, MA

Description

Summary

FHC is a growing company, and we want you to be part of it. We have been in business for over 20 years, are family-owned, and are seeking motivated and compassionate individuals who strive to provide exceptional customer experiences and services while complying with federal and state guidelines. FHC offers comprehensive training, opportunities for career advancement, a collaborative working environment, and the ability to learn and use new applications and databases. Our safety protocols meet or exceed mandated standards. FHC offers paid holidays, sick time, and competitive vacation time.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Establish contact with borrowers to discuss delinquencies and offer available solutions
• Locate / skip-trace borrowers using state of the art skip-tracing tools combined with internet access
• Record accurate and detailed notes, update account status and borrowers' information
• Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives.
• Adhere to consumer protection laws and FHC's standard practices and policies.

Position Requirements

Competencies

Work environment

Working from Home Requirements :

Physical / Mental Demands

Preferred Education and Experience

Security Clearance Requirements

This job description provides the basic requirements for this role and may include additional functions not listed.

An Affirmative Action / Equal Opportunity Employer

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

If you need an accommodation as part of the employment process, please contact Human Resources at [email protected].

If you want to view the "Know Your Rights" poster, please choose your language : English Spanish

If you want to view the Pay Transparency Policy Nondiscrimination Provision, please choose your language : English Spanish

Full-Time / Part-Time

Full-Time

EOE Statement

F.H. Cann & Associates Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, handicap, veteran status and all other applicable protected classes. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann & Associates Inc. provides reasonable accommodation for qualified individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA in accordance with applicable law.

If you need accommodation as part of the employment process, please contact Human Resources at [email protected].

Division

Corporate

Exempt / Non-Exempt

Non-Exempt

Location

North Andover

Category

Credit and Collection

Shift

Rotating Days and Evenings

Position

Financial Service Collection Specialist

Req Number

CRE-24-00008

Open Date

11 / 27 / 2024

This position is currently accepting applications.