Desk receptionist Jobs in Little Rock, AR

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Closing Date:

03/16/2026

Type of Position:

Professional Staff - Project/Program Administration

Workstudy Position:

No

Job Type:

Temporary (Fixed Term)

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No

Institution Name:

University of Arkansas System

Since its inception, the University of Arkansas System has developed a tradition of excellence that includes the state’s 1871 flagship, land-grant research university; Arkansas’s premier institution for medical education, treatment and research; a major metropolitan university; an 1890 land-grant university; two regional universities serving southern and western Arkansas; five community colleges; two schools of law; a presidential school; a residential math and science high school; a 100 percent-online university and divisions of agriculture, archeology and criminal justice. The individual entities of the UA System maintain cooperative strength as well as diverse offerings that exhibit unmatched economic and social impact to the state.

The UA System provides communities in Arkansas with access to academic and professional opportunities, develops intellectual growth and cultural awareness in its students and provides knowledge and research skills to an ever-changing society. The system enrolls more than 60,000 students, employs over 17,000 employees, and has a total budget of over $2 billion. An intrinsic part of the texture and fabric of Arkansas, the UA System is a driving force in the state’s economic, educational and cultural advancement.

Department:

IT Service Management

Department's Website:

Summary of Job Duties:

The IT Service Desk Agent is responsible for a wide range of activities related to service desk support such as updating tickets from member institutions, maintaining accurate knowledge base articles, maintaining accurate equipment records, and assisting staff members with the use of their computer equipment.

The successful candidate will possess demonstrated analytics skills and be able to coordinate activities in a collegial and collaborative environment. The successful candidate must have strong written and oral communication skills.

Qualifications:

The IT Service Desk Agent is responsible for a wide range of activities related to helpdesk support such as updating tickets from member institutions, maintaining accurate knowledge base articles, maintaining accurate equipment records, and assisting staff members with the use of their computer equipment.

The successful candidate will possess demonstrated analytics skills and be able to coordinate activities in a collegial and collaborative environment. The successful candidate must have strong written and oral communication skills.

Salary Information:

$18/hr

Required Documents to Apply:

Cover Letter/Letter of Application, Resume

Optional Documents:

Proof of Veteran Status

Additional Information:

Recruitment Contact Information:

Terry Davidson,
Director, IT Service Management<

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting

Frequent Physical Activity:

Hearing, Talking

Occasional Physical Activity:

Standing, Walking

Benefits Eligible:

No