Event server Jobs in Greensboro nc

Reports To :  Restaurant General Manager

Primary Responsibilities : Serves and suggestively sells drinks, appetizers, entrees and desserts in an outgoing, friendly and timely manner so as to welcome the guest, take care of the guest and say farewell to the guest. ensuring a positive Guest experience that is exceptional by following the steps of service. Responsible for accurate cash handling. Maintains regular and consistent attendance and punctuality.

Secondary Responsibilities : To perform duties including, but not limited to answering the phone, bussing tables, washing dishes, cleaning workstations, rolling silverware, expediting orders or running food. In short, whatever it takes to support our team.

Specific Functions and Duties :

• Interacts verbally with all Guests creating a friendly and upbeat atmosphere. Greets Guests, explains signature items, tours the Guest through the menu using concise and articulate language; listens and responds to questions. Suggestively sells and upgrades drinks (specialty and premium brands), appetizers, entrees and dessert menu items by providing specific and descriptive mouthwatering adjectives when describing each item. Observes Guests, practices the two-bite / two minute check back to ensure Guest satisfaction. Presents Guest check to each table and accepts a form of payment. Makes correct change and / or completes the proper charge card procedure in a timely manner.
• Understands and accurately uses the P.O.S. (point of sale) system to clock-in / out, to process / input orders and complete end of shift procedures.
• Practices teamwork by assisting other Team Members by running food, greeting other tables, pre-bussing, refilling beverages, and providing assistance to other tables and Team Members when necessary. Conducts set up and closing procedures. Cleans areas as you go (“caygo”). Maintains sanitation, health and safety standards in work areas.
• Performs proper procedures for responsible alcohol service, knows legal drinking age and the proper procedures for requesting identification. Always asks anyone who orders alcohol for their identification card. We ID everyone. Monitors Guests who are drinking alcohol using the traffic light (Red, yellow, green) system. Keeps the MOD informed of anyone who may be intoxicated or reaching the point of intoxication.

Qualification Standards :

Physical Standards :