Server

Job Description

Job Description

I. POSITION : Server

II. DEPARTMENT : Family Grille, 1909

III. JOB SUMMARY :

The primary objective of this position is to offer food, drinks, and excellent customer service to all dining room guests.

IV. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :

• Greets all guest with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Maintains a professional appearance at all times.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains a professional relationship with all coworkers.
• Follows standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Performs duties as assigned.
• Maintains full knowledge of menus, and other pertinent information.
• Constantly increasing knowledge of food, beverages, and other products and services.
• Ensures that guest have a positive and memorable experience.
• Responsible of constant sanitation, organization, and proper food handling.
• Prepares work area for opening, mid-shift, or closing in accordance with company standards.
• Punches clock in full uniform, ready to work

V. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :

VI. MINIMUM QUALIFICATIONS :

VII. REPORTS TO : Family Grille Manager

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