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Part-time Help desk Jobs in Grand Rapids, MI

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Help desk • grand rapids mi

Last updated: 10 hours ago
Senior IT Help Desk Specialist / Client Service Engineer

Senior IT Help Desk Specialist / Client Service Engineer

RehmannGrand Rapids, Michigan
Full-time
If you’re here, you’re looking for something more.More opportunity, more impact, more purpose.At Rehmann, each and every one of our associates plays a pivotal role in the Firm’s success.When you jo...Show moreLast updated: 30+ days ago
  • Promoted
Lock Desk Team Leader

Lock Desk Team Leader

NightOwl ConsultingGrand Rapids, MI, US
Full-time
The Lock Desk Team Leader plays a critical role in overseeing daily lock desk operations, ensuring pricing accuracy, compliance with investor guidelines, and timely execution of rate lock requests....Show moreLast updated: 30+ days ago
  • Promoted
Seasonal Part Time Sales Help

Seasonal Part Time Sales Help

LIDS CorporationGrandville, MI, US
Part-time
Location : Grandville, MI, US, 49418.Store # - Mall Name : 106 - Rivertown Center.Providing excellent customer service by following LIDS Sports Group customer service programs.Meet or exceed Company ...Show moreLast updated: 26 days ago
Help Desk Technician

Help Desk Technician

Mercantile BankGrand Rapids, MI, US
Full-time
Join Mercantile Bank as a Full Time.This is a unique opportunity for individuals eager to learn and grow, with a strong passion for delivering exceptional customer service.Eagerly assist and train ...Show moreLast updated: 17 days ago
Front Desk Agent

Front Desk Agent

Lodgco HospitalityGrand Rapids, MI, US
Full-time
The Fairfield Inn & Suites - Grand Rapids North is currently seeking enthusiastic Front Desk Agents to assist with guest service operations. If you are committed to delivering outstanding guest ...Show moreLast updated: 30+ days ago
Front Desk Clerk

Front Desk Clerk

Concord Hospitality Enterprises CompanyGrand Rapids, MI, United States
Full-time
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by : Assisting guests efficiently, courteously and professi...Show moreLast updated: 30+ days ago
  • Promoted
Deal Desk Lead

Deal Desk Lead

EveGrand Rapids, MI, US
Full-time
If you're the best, come be a part of something extraordinary.Eve Legal is the fastest-growing legal tech company in the world, and we're looking for elite talent to fuel our next phase of growth.J...Show moreLast updated: 30+ days ago
Host / Front Desk

Host / Front Desk

Dave & BusterKentwood, MI, United States
Full-time
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Clerk

Front Desk Clerk

Concord HospitalityGrand Rapids, MI, US
Full-time
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the over...Show moreLast updated: 30+ days ago
Host / Front Desk

Host / Front Desk

Dave & Buster’s, Inc.Kentwood, MI
Full-time
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Show moreLast updated: 30+ days ago
  • New!
Help Desk Support Agent

Help Desk Support Agent

VirtualVocationsGrand Rapids, Michigan, United States
Full-time
A company is looking for a Help Desk Support Agent to assist with technical support and software delivery for the Air Force Civil Engineering community. Key Responsibilities Identifies, researches...Show moreLast updated: 10 hours ago
Front Desk Agent

Front Desk Agent

Hospitality Specialists, Inc.Grand Rapids, MI, United States
Full-time
Homewood Suites - Grand Rapids - GR HS LLC - Grand Rapids, MI.Supervisor Title : Front Office Manager; Assistant General Manager. .Job Summary : To ensure a high level of guest satisfaction by attendi...Show moreLast updated: 30+ days ago
  • Promoted
IT Support Desk Analyst

IT Support Desk Analyst

CFSGrand Rapids, Michigan, United States
Full-time
IT Support Desk Analyst Salary : .Competitive Healthcare, Retirement Plan w / 3% match, 3 Weeks PTO, etc.Here are a few reasons you should apply : . Regular team events and creative outings like baseball...Show moreLast updated: 5 days ago
IT Help Desk Technician

IT Help Desk Technician

iMPact Business Group, Inc.Wyoming, MI, US
Full-time
We are seeking a hands-on IT Help Desk Technician to be the go-to resource for end-user technology needs across our clients' local operations. This role is ideal for someone who enjoys troubleshooti...Show moreLast updated: 30+ days ago
IT Help Desk Technician

IT Help Desk Technician

iMPact Business GroupWyoming, MI, US
Permanent
Quick Apply
This role is ideal for someone who enjoys troubleshooting, thrives on problem-solving, and wants to make an impact by keeping people productive through reliable technology.You'll support day-to-day...Show moreLast updated: 30+ days ago
Service Desk

Service Desk

Planet FitnessGrand Rapids, MI, United States
Part-time
FLSA Status : Non-Exempt / Hourly / Part Time.Reports to : Assistant General Manager & General Manager.As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' ...Show moreLast updated: 2 days ago
Front Desk / Receptionist

Front Desk / Receptionist

UCOM INCWyoming, MI, United States
Full-time
UCOM consists of a small staff and relies on a bevy of volunteers to make the work we do possible! We are looking for a.This may include answering phones, using our computer database to help make a...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Receptionist

Front Desk Receptionist

National VisionGrand Rapids, Michigan, USA
Part-time
What would you do The Specifics.Ensures high quality customer service while following all safety protocols.Ensures a smooth flow of customers through the store. Answers screens and forwards incomin...Show moreLast updated: 30+ days ago
Front Desk- HopCat

Front Desk- HopCat

Project BarFlyGrand Rapids, Michigan, United States, 49503
Part-time
Join our fun and fast-paced HopCat hosting team by replying to this message!.Great job for 16 and 17-year-olds!.Mental health benefits, including online assessments for employees and family members...Show moreLast updated: 30+ days ago
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The cities near Grand Rapids, MI that boast the highest number of help desk jobs are:
Senior IT Help Desk Specialist / Client Service Engineer

Senior IT Help Desk Specialist / Client Service Engineer

RehmannGrand Rapids, Michigan
30+ days ago
Job type
  • Full-time
Job description

Your passion. Your purpose.  If you’re here, you’re looking for something more. More opportunity, more impact, more purpose. At Rehmann, each and every one of our associates plays a pivotal role in the Firm’s success. When you join our team, you can count on exceptional support, encouragement, and guidance from your colleagues and from leadership.No matter where you want to go in your career, Rehmann can help you get there. Whether you’re in the early stages of your professional journey or you’re further down your path, we’re focused on helping you achieve your goals – whatever they may be. When you join Rehmann, you are part of a culture that Puts People First and aims to help everyone reach their fullest potential. Let us show you all the ways we can Empower Your Purpose.We are currently seeking a  Client Service Engineer (Level II)  to join our Rehmann Technology Solutions team. You will be part of our first line of service to our clients by providing remote, technical support using exceptional troubleshooting and problem resolution skills. This position exists to ensure that as RTS dynamically pursues business growth and success at the rapid pace that the IT industry (and our clients) demands, we are doing so in such a way that consistently maintains and grows our level of excellence in the customer service we provide.

Remote and hybrid work options available for our ideal candidate!

How You’ll Make an Impact :

  • Escalating more complex problems outside of your expertise to other team members
  • Focusing on maximizing productivity and uptime, while enhancing the customer experience
  • Installing, supporting and documenting client application software, “hot fixes” and patches
  • Providing general administrative support for Microsoft centric networks
  • Entering service requests accurately and with fully documented detail into appropriate tracking systems
  • Upholding the highest standards of customer service at all times to internal and external clients
  • Taking the steps necessary to remedy less than excellent service outcomes
  • Communicating effectively with customers to deliver a positive support experience

Your Desired Skills, Experiences and Values :

  • 2+ years of previous help desk /  customer service experience
  • 3+ years of demonstrated use of Microsoft, VMWare or other technical based skillsets
  • High school diploma required; Associate’s Degree preferred
  • Microsoft certifications including MCSA-Windows 10 or MCSA- Office 365 preferred
  • HDI-SCA or similar service desk agent certification, entry level certification in applications, networking, firewall or security required
  • In-depth knowledge and experience in key supported applications : Remote Desktop Farms / Terminal Services, MS Exchange, Active Directory, Office 365, Microsoft Windows desktop / server-based operating systems, VMWare and virtualization
  • Ability to install, configure, manage and troubleshoot Microsoft Windows based operating systems
  • Ability to manage and troubleshoot Active Directory, including users, groups, permissions, group policy and DNS
  • Ability to support VMWare virtualized infrastructures preferred
  • Ability to work well in a team environment
  • Ability to explain technical concepts in lay-man’s terms
  • Unwavering integrity in all situations
  • Commitment to upholding the highest standards of customer service at all times
  • Ability to shift gears and implement new topics and processes quickly to address emerging informational needs
  • Ability to adapt to various personality types and adjust communication accordingly to ensure clarity and positive outcomes
  • Excellent written and verbal communications skills
  • Empathy and ability to provide relevant answers suitable to clients at various stages in the service process
  • Ability to manage multiple priorities and deadlines
  • Ability to location, track, organize and summarize information
  • Excellent troubleshooting skills
  • Ability to build relationships and ask questions that elicit responses and engage others in discussion
  • Willingness to coach and train others
  • Ability to provide regular, rotational on-call coverage after hours and on weekends