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Help desk Jobs in Virginia Beach, VA

Last updated: 1 day ago
  • Promoted
Help Desk Technician

Help Desk Technician

Ripley Heatwole Company Inc.Virginia Beach, VA, US
Full-time
TELCOM Systems LLC is a family-owned video, voice, and data provider serving multi-dwelling unit (MDU) communities and commercial properties across Virginia. As our portfolio expands, we're look...Show moreLast updated: 13 days ago
  • Promoted
Front Desk Associate

Front Desk Associate

US FitnessVirginia Beach, VA, United States
Full-time
Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expecte...Show moreLast updated: 5 days ago
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Help Desk Analyst 4

Help Desk Analyst 4

DKMRBH IncChesterfield County, Virginia, USA
Full-time
The incumbent is responsible for assisting and providing customer support by telephone email and other means as part of a larger effort by the Virginia State Police (VSP) to improve communications ...Show moreLast updated: 14 days ago
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FRONT DESK REPRESENTATIVE

FRONT DESK REPRESENTATIVE

Gastro HealthVA, United States
Full-time
Gastro Health is seeking a Part-Time Front Desk Representative to join our team!.Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and ...Show moreLast updated: 4 days ago
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FRONT DESK / RECEPTIONIST

FRONT DESK / RECEPTIONIST

PrideStaffVA, United States
$17.00 hourly
Full-time
Essentially serving as the first point of contact for business.Greeting visitors, answering phone calls handling basic administrative tasks, and providing excellent customer service.Monday - Friday...Show moreLast updated: 4 days ago
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FRONT DESK RECEPTIONIST

FRONT DESK RECEPTIONIST

George Mason UniversityVA, United States
$21.00 hourly
Part-time
Monday-Thursday (16 hours minimum per week).The primary purpose / objective / mission of the University Police Department is to provide a safe and secure environment for all university employees, stude...Show moreLast updated: 4 days ago
Help Desk Tier II Administrator

Help Desk Tier II Administrator

Geospatial And Cloud Analytics IncQua, VA, US
$49,000.00 yearly
Full-time
Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator to join our team! As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS) w...Show moreLast updated: 30+ days ago
Help Desk Support Service Specialist - Intermediate – TS / SCI required

Help Desk Support Service Specialist - Intermediate – TS / SCI required

GDIT(VAC290), Rd, Boulders, 2055, -, Charlottesville, VA, USA
Full-time
Help Desk Support Service Specialist - Intermediate.Transform technology into opportunity as a.Help Desk Support Service Specialist - Intermediate. A career in enterprise IT means connecting and enh...Show moreLast updated: 30+ days ago
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SERVICE DESK MANAGER

SERVICE DESK MANAGER

ActioNet, Inc.VA, United States
Full-time
ActioNet has an opportunity for a.Top Secret clearance in the Vienna, VA metro area.You will play a multifaceted role and be responsible for all service desk Support, overseeing all necessary perso...Show moreLast updated: 3 days ago
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FRONT DESK RECEPTIONIST

FRONT DESK RECEPTIONIST

Van Metre CompaniesVA, United States
$18.00–$22.00 hourly
Full-time
At Van Metre, we believe that each employee contributes directly to our growth, success and culture.We seek out candidates who love to challenge themselves and work with others to fulfill this role...Show moreLast updated: 2 days ago
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FRONT DESK AGENT

FRONT DESK AGENT

B.F. Saul Company Hospitality GroupVA, United States
Full-time
Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.The Hospitality Group operates a portfolio of more than 20 business class hotels with ...Show moreLast updated: 1 day ago
Help Desk Intern

Help Desk Intern

ANDREAS STIHL AG & Co. KGVirginia Beach, VA, US
$20.00 hourly
Full-time
We are more than just chainsaws, blowers, and trimmers.We have a long-standing tradition of hiring diverse, talented people who help make STIHL a successful, world-class brand.Since revolutionizing...Show moreLast updated: 29 days ago
  • Promoted
Help Desk Analyst 4 ONSITE

Help Desk Analyst 4 ONSITE

Serigor Inc.Chesterfield County, VA, United States
Full-time
The incumbent is responsible for assisting and providing customer support by telephone email and other means as part of a larger effort by the client to improve communications with the public and c...Show moreLast updated: 1 day ago
  • Promoted
Front Desk Associate

Front Desk Associate

VP Management LLCVirginia Beach, VA, United States
Full-time +1
The first and last impression of our hotel is made at the front desk.We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate.The ideal candidat...Show moreLast updated: 1 day ago
  • Promoted
Help Desk Analyst 4

Help Desk Analyst 4

My3TechChesterfield County, Virginia, USA
Location : 7700 Midlothian Tpke North Chesterfield VA 23235.Help Desk Analyst 4 for Grants & Legislative Analysis Section. Please Submit your Best two candidates.Candidates must be able to work on ...Show moreLast updated: 14 days ago
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Service Desk Coordinator

Service Desk Coordinator

Paul Mitchell SchoolsVirginia Beach, VA, US
Full-time
Rudy & Kelly Academy, A Paul Mitchell Partner School is seeking a qualified Service Desk Coordinator to join our family! Our uniquely wonderful learning environment attracts the most qualified ...Show moreLast updated: 13 days ago
  • Promoted
HELP DESK TECHNICIAN - TS / SCI

HELP DESK TECHNICIAN - TS / SCI

General Dynamics Information TechnologyVA, United States
Full-time
Clearance Level Must Currently Possess : .Clearance Level Must Be Able to Obtain : .Active Directory (AD), Help Desk Support, Technical Support. The people supporting and securing.At GDIT, people are ou...Show moreLast updated: 1 day ago
Hospitality OPERA Cloud Help Desk Associate - Columbia, MD

Hospitality OPERA Cloud Help Desk Associate - Columbia, MD

OracleVA, United States
$19.23–$38.32 hourly
Hospitality OPERA Cloud Help Desk Associate.Location : On-site position based in Columbia, MD .It is a full-time job requiring availability 24 hours a day, including weekends and holidays.Shifts are...Show moreLast updated: 30+ days ago
Help Desk Analyst- Tier I and II

Help Desk Analyst- Tier I and II

Procession SystemsRemote, VA, US
$70,000.00 yearly
Remote
Full-time
This position is a good fit for someone who is passionate about customer service and support, but also curious and excited about all aspects of creating great user experiences—and who’s eager to gr...Show moreLast updated: 30+ days ago
Help Desk Technician

Help Desk Technician

Ripley Heatwole Company Inc.Virginia Beach, VA, US
13 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

About Us :

TELCOM Systems LLC is a family-owned video, voice, and data provider serving multi-dwelling unit (MDU) communities and commercial properties across Virginia. As our portfolio expands, we're looking to expand our networking team with a new Customer Service Representative / ISP Network Representative. This role will work closely with our customer service team to ensure seamless service delivery.

Job Description :

We are seeking a dedicated and skilled Help Desk Technician to join our telecommunications team in Virginia Beach, VA. The ideal candidate will be responsible for customer support and troubleshooting telecommunications equipment and services. If you have a passion for technology and enjoy working in a dynamic environment, we want to hear from you!

This is an on-site only role . There are no remote or hybrid work options.

Key Responsibilities :

  • Customer Support for telecommunications systems and equipment, including routers, switches, and fiber optics.
  • Communication Communicate clearly and effectively via telephone and electronically through email and subscriber management software with our customers and co-workers.
  • Perform troubleshooting and diagnostic procedures to resolve network and service issues promptly while interacting with customers.
  • Provide exceptional customer service by communicating effectively with customers and addressing their concerns, helping with their accounts and any billing challenges they may have.
  • Maintain accurate records of services performed, ensuring adherence to safety protocols and company policies.
  • Stay up to date with industry developments, technologies, and best practices to support continuous improvement.
  • Flexible Schedule : Be available to work some evenings and weekends as needed.
  • Work with upper management in any tasks that they assign
  • Adaptability : Adapt to the flexible nature of this position by managing both new and existing systems across various networking platforms and techniques, while effectively communicating with and understanding the demands of our customers.

Requirements :

  • High school diploma or equivalent; technical degree or certification in telecommunications or a related field preferred. College degree a plus.
  • Previous experience in networking, telecommunications, Voice over IP systems, or related fields is a plus.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication skills , both verbal and written.
  • Self-Motivation : Ability to learn new and existing systems, technologies, and distributions independently.
  • Drug-free workplace / EOE