As a Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest.You will be fo...Show moreLast updated: 9 days ago
Experienced Hotel Front Desk Agent
DonohoeWashington, DC, USA
$22.00–$23.00 hourly
Full-time
Join Our Front Desk Team at Hyatt Place National Mall!.We are seeking Experienced Front Desk Agents.Are you passionate about providing exceptional service? We invite you to become a key member of o...Show moreLast updated: 30+ days ago
Promoted
Front Desk Agent
FAIRMONTWashington, DC, US
$24.00–$26.00 hourly
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destina...Show moreLast updated: 4 days ago
Promoted
Front Desk Representative
Advantia HealthWashington, DC, United States
$22.00–$25.00 hourly
Full-time
Reiter, Hill & Johnson is seeking a full-time Front Desk Representative for our D.This role will be responsible for greeting, registering and scheduling patients while working closely with practice...Show moreLast updated: 4 days ago
Promoted
Front Desk Concierge
EJF Real Estate ServicesWashington, DC, United States
$18.50–$19.40 hourly
Full-time +1
Tracing our original history back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on residential property management and real estate sales in the Washing...Show moreLast updated: 1 day ago
Promoted
Front Desk / Host
Dave & Buster's, Inc.Springfield, VA, US
$12.00–$13.50 hourly
Full-time
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.
Plus, your co-workers are awesome!.Dav...Show moreLast updated: 9 days ago
Promoted
New!
Hilton Hotel Brands - Front Desk Agent $16-$35 / hr
Apptness.ioWest Falls Church, VA, United States
$16.00–$35.00 hourly
Part-time
No experience requited, hiring immediately, appy now.A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort ...Show moreLast updated: 13 hours ago
Front Desk / Receptionist
Waxing The City of AlexandriaWashington, DC, US
$15.00–$25.00 hourly
Full-time
At Waxing the City, we are passionate about helping our clients look and feel their best.We believe that our Studio Coordinators set the tone for a client’s overall experience with the brand.This p...Show moreLast updated: 30+ days ago
Front Desk 18 HR
Aimbridge HospitalityWashington, DC
$18.00 hourly
Previous Hyatt Experience Preferred / Higher Rate Considered •.Front Desk Agents / Gallery Hosts.This position is responsible for the.
Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room a...Show moreLast updated: 30+ days ago
Promoted
Hotel General Accountant
Donohoe CompaniesChevy Chase, MD, United States
$20.00–$22.00 hourly
Full-time
Courtyard Hotel Chevy Chase is looking for a Hotel General Accountant to join their team.The Hotel General Accountant responsibilities include overseeing the day-to-day operations of hotel's financ...Show moreLast updated: 1 day ago
Promoted
Front Desk Representative
Gastro HealthFalls Church, VA, US
Full-time
Gastro Health is seeking a Full-Time Front Desk Representative to join our team!.Gastro Health is a great place to work and advance in your career.
You'll find a collaborative team of coworkers and ...Show moreLast updated: 9 days ago
Promoted
Front Desk Associate
PCRK GroupArlington, VA, US
Full-time
The Front Desk Associate (FDA) at PCRK Group plays a crucial role in ensuring an exceptional customer experience from the moment a guest walks through our doors.
As the first point of contact, the F...Show moreLast updated: 9 days ago
Promoted
Front Desk Supervisor
PlacemakrWashington, DC, United States
$26.25 hourly
Full-time
At Placemakr, home meets hospitality.We've combined the best of apartment living, vacation rentals, and hotel stays into one experience.
We partner with developers, property operators, and investors...Show moreLast updated: 4 days ago
Promoted
Front Desk Receptionist
Vita Healthcare GroupHyattsville, MD, United States
Full-time
Welcomes visitors by greeting them, in person or on the telephone.Answering or referring inquiries.Directs visitors by maintaining employee and department directories.
Perform other clerical recepti...Show moreLast updated: 8 days ago
Promoted
Front Desk Representative
Silk Rose SpaAlexandria, VA, United States
$17.00 hourly
Part-time
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Spa.As a Front Desk Representative, you will be the first point of contact for our clients....Show moreLast updated: 21 days ago
Hotel Front Desk Agent
Hilton SpringfieldSpringfield, VA, US
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome gu...Show moreLast updated: 30+ days ago
Promoted
Front Desk / Host
Dave & BusterSpringfield, VA, United States
$12.00–$13.50 hourly
Full-time
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.
Plus, your co-workers are awesome!.Dav...Show moreLast updated: 1 day ago
Promoted
Front Desk Clerk
Concord HospitalitySpringfield, VA, United States
Full-time
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
Your role is key to the over...Show moreLast updated: 1 day ago
Promoted
Front Desk Agent
MarriottArlington, VA, United States
Full-time
Rooms & Guest Services Operations.The Ritz-Carlton Pentagon City, 1250 S.Hayes Street, Arlington, Virginia, United States, 22202VIEW ON MAP ().
Our jobs aren’t just about giving guests a smooth chec...Show moreLast updated: 1 day ago
As a Guest Service Representative, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest's experience by promoting hotel services, facilities and outlets and providing information of upcoming events / functions in the hotel and surrounding areas.
The ideal candidate will :
Have one year of hotel, customer service and / or sales experience.
Special consideration will be given to those who exhibit a proven track record of exemplary customer service / sales performance in other business fields with strong leadership abilities, excellent oral and written communication skills, proficient computer skills to include Word, Excel, Adobe and guest and employee centric management practices.
Be incredibly friendly, customer centric, love to smile and have knowledge of the local area.
Have good computer skills and brand POS experience.
Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests. Answers phone in a prompt, efficient, and friendly manner.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs.
Assists with sales and marketing efforts as directed by the Director of Sales and General Manager.
Provides a professional image at all times through appearance and dress.
Note : Other duties as assigned by supervisor or management