Talent.com
Front Desk Agent
Front Desk AgentFAIRMONT • Washington, DC, US
Front Desk Agent

Front Desk Agent

FAIRMONT • Washington, DC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

Join  us at Accor,  where  life pulses  with  passion! ​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition : to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality   is  a  work  of  heart , ​

Join  us and  become  a  Heartist ®.

Job Description

If creating memories and being part of an exceptional guest experience appeals to you, you may be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington, D.C. Located in Washington's fashionable West End, The Fairmont Washington, D.C. surrounds you with comfort and luxury and is the ideal environment to foster your career.

We are currently looking for ambassadors who are passionate about the hospitality industry and have previous Front Office experience to join our Front Office Team as a Front Desk Agent.

Front Desk Agents are responsible for providing exceptional guest service in a friendly, welcoming and courteous manner.

WHAT IS IN IT FOR YOU

  • Competitive Salary
  • Paid Time Off
  • Medical, Dental and Vision Insurance, 401K
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities

Rate of Pay : $24.00-26.00 per hour

Responsibilities :

  • Check-in / check-out process
  • Cash and credit card handling
  • Post all transactions; ensure that all bills are kept up to date and accurate.
  • Assist guests both in person and on the phone.
  • Take advance reservations, bookings and special requirements, where necessary.
  • Able to deal with guest messages and enquires in an efficient manner.
  • To ensure each guest receives a warm welcome upon arrival at the hotel.
  • Ensuring guest reservations and profiles are correct
  • Must be able to stand for long periods of time
  • Must comply with all standard operating procedures and policies as well as service standards
  • Other duties as assigned
  • Qualifications

    Qualifications :

  • Excellent written and verbal communication skills
  • Must be detail-oriented
  • A knack for problem solving
  • Positive and team-oriented
  • Passion for guest service
  • Excellent interpersonal skills
  • Highly organized, results-oriented, work well under pressure
  • Must be able to work flexible schedules including weekends and holidays
  • Previous Front Office experience preferred
  • College / University degree in related discipline an asset
  • Knowledge of Property Manager systems (Opera) an asset
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Create a job alert for this search

    Front Desk Agent • Washington, DC, US

    Related jobs
    Front Desk Associate

    Front Desk Associate

    Streamline Brands • Jessup, MD, US
    Full-time
    A Safe Splash Front Desk position primarily involves greeting and assisting customers at a Safe Splash Swim School location, managing class registrations and appointments, handling customer inquiri...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Associate

    Front Desk Associate

    The Fitness Equation • Chantilly, VA, US
    Full-time
    The Fitness Equation is looking for a professional, performance-driven Front Desk Associate.The Front Desk Associate is the first face a member, guest, or staff member sees when entering our club.W...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    Bragg Hospitality • Alexandria, VA, US
    Full-time
    We are seeking a professional and customer-focused Front Desk Agent to join our hotel team.The ideal candidate will serve as the first point of contact for our guests, ensuring exceptional service ...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Associate

    Front Desk Associate

    TNT Strong Fitness Center • Prince Frederick, MD, US
    Full-time +1
    TNT Strong Fitness Center Service Standards : .Work together to provide team members with a clear understanding of their job responsibilities and service expectations. Together they form the basis fro...Show more
    Last updated: 30+ days ago • Promoted
    Dental Front Desk

    Dental Front Desk

    Lone Peak Dental Group • Baltimore, MD, US
    Full-time
    Looking for a job that offers a flexible schedule and full-time hours? Do you enjoy working with kids and teens? Do you want to help patients build healthy habits that last a lifetime?.Smiles Pedia...Show more
    Last updated: 16 days ago • Promoted
    Front Desk Associate - Part Time

    Front Desk Associate - Part Time

    PickleRage • Glen Burnie, MD, US
    Part-time
    This position is part of an ongoing recruitment effort.Applications are accepted continuously, even after the position is filled. We encourage interested candidates to apply at any time, as we are c...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent - Part-Time - Fairfield Inn & Suites - starting at $17 / hr

    Front Desk Agent - Part-Time - Fairfield Inn & Suites - starting at $17 / hr

    B.F. Saul Company Hospitality Group • Herndon, VA, US
    Part-time
    Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.The Hospitality Group operates a portfolio of more than 20 business class hotels with ...Show more
    Last updated: 17 days ago • Promoted
    Greeter

    Greeter

    Walmart • White Plains, MD
    Full-time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...Show more
    Last updated: 1 hour ago • Promoted • New!
    Dental Front Desk

    Dental Front Desk

    Simply Beautiful Smiles • College Park, MD, US
    Full-time
    Simply Beautiful Smiles and Affiliates state-of-the-art dental practice.College Park & Gaithersburg offices are searching for an organized and patient-focused Dental Front Desk associate.The id...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    LINE DC • Washington, DC, US
    Full-time
    NEW! Offering a $300 HIRING BONUS for any Ward 1 residents!.If you live in Ward 1 and get hired, we are offering a $300 hiring bonus to be paid in 30 days of employment. The LINE is a collection of ...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent ($18.50 / hr)

    Front Desk Agent ($18.50 / hr)

    B.F. Saul Company Hospitality Group • Arlington, VA, US
    Full-time
    Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.The Hospitality Group operates a portfolio of more than 20 business class hotels with ...Show more
    Last updated: 18 days ago • Promoted
    Front Desk Associate

    Front Desk Associate

    Art of Problem Solving • Vienna, VA, US
    Full-time +1
    Vienna, VA, you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in sessio...Show more
    Last updated: 2 days ago • Promoted
    Front Desk & Client Experience

    Front Desk & Client Experience

    Evolve Hair Care Llc 944 FLORIDA AVE NW • Washington, DC, US
    Full-time
    Greet clients warmly, check in appointments, manage bookings, and handle.Answer phone calls and respond to emails promptly. direct inquiries to the appropriate team members.Process payments, upsell...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Coodinator

    Front Desk Coodinator

    GroHR • Baltimore, MD, US
    Full-time
    We're excited to announce the opening for a dedicated and dynamic Front Desk Coordinator at our busy clinic facility.This Full-Time position plays a crucial role in setting the tone for a posit...Show more
    Last updated: 3 days ago • Promoted
    Dental Front Desk Associate

    Dental Front Desk Associate

    Prince William Family Dental • Dumfries, VA, US
    Full-time
    We are a friendly, general dental practice! We value out patients and our team, and take pride in our work while creating a warm and friendly atmosphere. Our goal is to provide excellent customer se...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Clerk (Temporary)

    Front Desk Clerk (Temporary)

    Prime Response Inc. • Windsor Mill, MD, US
    Full-time
    PRI is seeking a full-time, temporary Front Desk Clerk.Federal customer in the Baltimore, MD area for 6 - 8 weeks.Work schedule is Monday-Friday, 7 am - 3 : 30 pm, with a half hour unpaid lunch.Healt...Show more
    Last updated: 30+ days ago • Promoted
    FRONT DESK CLERK (FULL TIME)

    FRONT DESK CLERK (FULL TIME)

    Flik Hospitality Group • Washington, DC, US
    Full-time +1
    We are hiring immediately for full time.Gallaudet University - 800 Florida Avenue 3305 Gukcc, Washington, DC 20002.Note : online applications accepted only. Sunday through Saturday, hours may vary; m...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Associate

    Front Desk Associate

    YEB PAYROLL LLC • Laurel, MD, US
    Full-time
    SafeSplash Front Desk position primarily involves greeting and assisting customers at a Laurellocation, managing class registrations and appointments, handling customer inquiries, maintaining a wel...Show more
    Last updated: 30+ days ago • Promoted