Implementation manager Jobs in Grand rapids mi
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CU •AnswersGrand Rapids, MI, US- Full-time
Job Description
Job Description
Description : POSITION SUMMARY
The Merger Specialist will assist the Manager of Conversions with project management, vendor communications, and performing data entry and configuration functions related to a credit union’s merger or conversion into CU
- BASE. This position works closely with credit union clients and the Manager of Conversions to provide support prior to, during, and following each merger or conversion. The Merger Specialist reports to the Manager of Conversions.
ESSENTIAL JOB FUNCTIONS
1. Attend CU
2. Increase knowledge to be able to perform merger pre-site visits unassisted.
3. Increase knowledge to be able to assume responsibility for the success of merger installations in CU
4. Assist with researching “second level” problems and incidents.
5. Assist with incoming and outgoing phone calls with vendors and credit unions as related to mergers.
6. Assist with communications as needed to third party vendors on behalf of the client and / or CU
7. Maintain a positive contribution as a member of the Conversion team and complete all tasks assigned by management to meet team objectives.
8. Consistently look for opportunities to increase merger or conversion knowledge and expand on existing documentation, knowledge of CU
9. Increase knowledge of third-party vendors and keep abreast of changes.
10. All other duties as assigned by the Manager of Conversions.
JOB QUALIFICATIONS
1. High school graduate or equivalent is required.
2. Two-year degree in a business-related field or equivalent work experience is suggested.
3. Possess a thorough working knowledge of Microsoft Word, Excel, and Outlook.
4. Extensive knowledge of credit union operations, regulations and procedures, accounting and balancing functions is preferable.
5. Ability to deliver software support to any client personality style.
6. Excellent verbal and written communication skills, including classroom training experience and expertise.
7. Ability to effectively communicate with credit union upper management during the merger or conversion process.
8. Ability to travel to client sites to provide training and support for conversions or mergers.
9. Ability to use discretion when dealing with sensitive or confidential data.
10. Valid drivers license is required.
11. CU
Requirements :