Intelligence analyst Jobs in Charlotte, NC

Join Bimbo Bakeries USA

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA:

• Salary Range: $56,500 - $73,400
• Annual Bonus Eligibility
• Comprehensive Benefits Package
• Paid Time Off
• 401k & Company Match

Position Summary:

The Transportation Analyst supports transportation planning, daily shipment execution, customer service, and performance reporting across the transportation network. This role combines analytical problem solving with service-oriented communication to improve shipment visibility, monitor on-time performance, support track-and-trace activity, identify trends and exceptions, and provide timely reporting and follow-up to carriers, internal stakeholders, and operations teams.

Key Responsibilities:

• Support transportation planning activities by reviewing shipment demand, routing requirements, carrier capacity, delivery schedules, and operational constraints.
• Monitor shipment execution through track-and-trace activity, providing timely updates on shipment status, delivery expectations, appointment changes, and potential service risks.
• Provide customer service support to carriers, internal teams, and business partners by responding to transportation inquiries, resolving shipment issues, and coordinating follow-up on exceptions.
• Track, analyze, and report transportation KPIs including on-time pickup, on-time delivery, appointment adherence, shipment visibility, exception resolution time, carrier response time, and service issue trends.
• Prepare on-time performance reporting and provide analysis on delays, missed appointments, late deliveries, root causes, and opportunities to improve service performance.
• Analyze transportation data to identify trends, cost impacts, service gaps, network inefficiencies, and opportunities to improve planning, execution, and carrier performance.
• Partner with Transportation, Planning, Logistics, Operations, Sales, Customer Service, and carrier partners to support daily execution, issue resolution, and continuous improvement initiatives.
• Request, validate, and maintain accurate shipment, carrier, and transportation data to support reporting, performance analysis, and operational decision-making.
• Review transportation reports and data for inconsistencies, missing information, shipment exceptions, and documentation gaps; seek clarification as needed to ensure accurate reporting and follow-up.
• Assist with business cases, savings projections, operating budgets, and project start-ups by providing transportation data, KPI insights, and performance analysis.
• Support continuous improvement efforts by identifying process gaps, recommending improvements, and helping standardize transportation planning, reporting, and communication processes.
• Serve as cross-functional support for transportation planning and execution activities as needed to ensure operational continuity and consistent service levels.

Leadership Competencies:

• 3-5 years' experience in Supply Chain/Transportation Analysis in CPG, Food Beverage or Third Party Logistics company.
• Understanding of the North American transportation industry including dedicated/private fleet, TL, LTL (domestic and cross border), intermodal.
• Highly proficient / advanced working knowledge in Microsoft Office (ie: Word, Excel, Access, Outlook, PowerPoint).
• Experience/Exposure with logistics optimization tools (routing, transportation planning software) such as Appian, Paragon, JDA/Bule Yonder is a definite asset.
• Working knowledge of TMS (Specially Oracle TMS) is an asset.
• Strong interpersonal skills with the ability to communicate clearly.
• Strong customer service mindset with the ability to support carrier partners, internal stakeholders, and operations teams by proactively addressing service issues, communicating changes, and coordinating resolution of transportation exceptions.
• Ability to work with and support all team members, management and shareholders.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.