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Poppy BankLong Beach, CA, US- Full-time
Job Type
Full-time
Description
Depending on experience, you could be the next Client Service Representative II, III, or Senior level Client Service Representative. Please see below for more details and we look forward to connecting with you! Apply today!
Summary : Senior New Accounts / CSR III :
The position is required to be knowledgeable and skilled in opening new consumer and complex business accounts. Responsible for processing all new account transactions; assisting clients in their selection of various accounts and financial services; actively cross selling the Bank's products and services; maintaining and closing of all account types; performing branch clerical duties; promotes business for the Bank by maintaining good client relations and referring clients to appropriate staff and partners for new services. Ensures compliance with all Bank policies and procedures and all applicable state and federal banking regulations.
Summary : New Accounts / CSR III :
The position is required to be knowledgeable and skilled in opening new consumer and basic business accounts. Responsible for processing all new account transactions; assisting clients in their selection of various accounts and financial services; actively cross selling the Bank's products and services; maintaining and closing of all account types; performing branch clerical duties; promotes business for the Bank by maintaining good client relations and referring clients to appropriate staff and partners for new services. This position does not have supervisory authority. Ensures compliance with all Bank policies and procedures and all applicable state and federal banking regulations.
Summary : New Accounts / CSR II :
The position is required to be knowledgeable and skilled in opening new consumer accounts. Responsible for processing all new account transactions; assisting clients in their selection of various accounts and financial services; actively cross selling the Bank's products and services; maintaining and closing of all account types; performing branch clerical duties; promotes business for the Bank by maintaining good client relations and referring clients to appropriate staff and partners for new services. This position does not have supervisory authority. Ensures compliance with all Bank policies and procedures and all applicable state and federal banking regulations.
Qualifications : Senior New Accounts / CSR III :
- A minimum of three years banking teller experience is required
- Advanced experience with opening consumer accounts and complex business accounts is required
- Prior supervisory experience is preferred
- Minimum of three years strong customer relations skills and the ability to communicate and work well with employees and customers in a cooperative and positive manner
- Possesses strong knowledge of basic banking regulations such as BSA and Information Security
- Must possess excellent judgment and the ability to accept responsibility and handle confidential information
- Must be proficient in using Word, Excel, and Outlook applications and banking programs
Qualifications : New Accounts / CSR III :
Qualifications : New Accounts / CSR II :
Essential Duties : Senior New Accounts / CSR III :
Essential Duties : New Accounts / CSR III :
Essential Duties : New Accounts / CSR II :
Supervisory Responsibilities : New Accounts / CSR II & New Accounts CSR III : None
Back Up Supervisory Responsibilities : Senior New Accounts / CSR III :
Physical / Mental Demands & Work Environment :
The incumbent in the course of performing this position frequently spends time writing, typing, speaking, listening, operating basic business equipment, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, reading documents or instruments, detailed work, problem solving, client contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. The incumbent for this position will occasionally lift up to 15 pounds, pull, squat, kneel and reach. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will. The work environment is typically quiet to a moderate noise level.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management reserves the right to change this position description at any time.
Requirements
See qualifications above.
Poppy Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
For San Francisco Postings, review Fair Chance Ordinance .
CA Privacy Notice to Applicants / Employees
Salary Description
20.00-$28.60 / hour DOE