It support analyst Jobs in San Bernardino, CA

Shared Services : IS CareConnect Administration (Full-Time, Day Shift, Hybrid) -

Job Summary : The IT Project Analyst is responsible for delivering service excellence utilizing people, processes and technology. Initiates, plans, execute, controls and closes ERP implementation program initiatives according to the established Project Management Methodology. Works with Program Director, Project Managers, Business Leads, Subject Matter Experts, and Business Stakeholders to help define the project's objectives and oversee quality control throughout it's' life cycle. Utilizes leadership skills, sound independent judgment and discretion to positively impact project teams and overall project success. Performs other duties as needed.

Education and Experience : Bachelor's Degree in Business Administration, Computer Science or related field required. Minimum eight years relevant experience accepted in lieu of Bachelor's degree. Minimum two years direct work experience in project management capacity, including all aspects of project delivery required. Minimum of one year of Healthcare experience preferred.

Knowledge and Skills : Broad knowledge and understanding of computer hardware, applications, network, and operating systems. Knowledge and understanding of related Information Technology trends. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, Visio, and PowerPoint). Expert knowledge of project management software such as MS Project, Access, and other project management tools for task tracking and team collaboration efforts. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Ability to deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic, communication, and documentation skills. Able to organize technical work; demonstrate excellent planning, problem solving, analysis, documentation, presentation and organization skills; analyze and interpret data, processes and needs based on limited information; organize work and resources; define problems and solutions, prioritize work load; make recommendations; manage time effectively and plan and implement objectives effective. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications : Valid Driver's License required at time of hire.

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