Loan assistant Jobs in St Louis, MO

Position Details

Mortgage Loan Collector

A Mortgage Loan Collector assists Mortgage clients; processes a variety of clerical duties; collects overdue payments for mortgage loans from customers as well assistance with the bankruptcy division.

What You Will Be Doing

• Attempting to reach delinquent mortgage holders by telephone at residence, place of employment or any other telephone numbers available to establish when payment is to be received
• Escalating attempts to reach delinquent mortgage holders after the loan is 30, 60 or 90 days past due by telephone, face-to-face meetings, notices, special letters, etc.
• Ordering property inspections on loans when the customer is still unreachable at 45 days of delinquency
• Reviewing property inspections to determine appropriate action to take regarding established guidelines
• Sending letters and notices to delinquent mortgage holders according to established procedures
• Offering and establishing appropriate foreclosure or repayment plans when needed, providing necessary documentation and back-up paperwork to collection manager for explanation and approval
• Recommending uncollectible loans for foreclosure and preparing foreclosure package
• Handling processing of payments, payment posting, posting errors, bad checks, etc. as the need arises
• Handling return payments in accordance with HUD, VA and FNMA, as well as bank policies and guidelines
• Using skip tracing techniques as appropriate when trying to locate mortgagor
• Backup Bankruptcy File set up
• Backup Credit Disputes on E-Oscar
• Handles escalated calls when needed
• Backup Investor Reporting FHA & FNMA
• Assist collectors with repayment plans as needed
• Serves as a back-up for Collector Assistant & assist escrow department during yearly payment changes.

What Do You Need for this Position?