Operations analyst Jobs in Miami fl

Analyst, Field Training, Burger King, Company Operations

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.

Job Summary : The position is responsible for developing / training all restaurant managers and all managers in training in the assigned market. Works to maintain training certified restaurants and ensures that employees receive proper tools to aid in their development. Conducts onsite visits in the field and provides coaching and personal instruction to improve areas of opportunity in the restaurants. Conducts classroom based training. Responsible for improving overall guest satisfaction, speed of service, cleanliness, friendliness, in addition to other operations related performance metrics.

Roles and Responsibilities :

• Responsible for maintaining a certain number of certified training stores
• Responsible for creating a training curriculum for restaurant managers as defined by a series of core competencies
• Responsible for delivering consistent reports that track GURU completion and OSAT metrics
• Responsible for updating and rolling out training seminars and presentations to field employees
• Responsible for giving coaching and feedback to restaurant management
• Visits restaurant managers to review restaurant performance
• Develops and trains restaurant managers
• Assesses and evaluates the manager's level to fulfill manager responsibilities
• Coaches employees to improve restaurant performance, impact, overall profitability and operations scores
• Implements tools and systems in the restaurants to help improve the business' operations

Qualifications & Skills :

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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