Senior technical writer Jobs in Grand Rapids, MI

Last updated: 11 hours ago

Promoted

Technical Consultant / Senior Technical Consultant

Salesforce, Inc.Singapore, Michigan, Singapore

Full-time

Promoted

Senior Technical Engineer

ALOLA PTE. LTD.Singapore, Michigan, Singapore

Full-time

Alola envisions a world where travel planning is seamless, personalized, and hassle-free, powered by cutting-edge AI technology. Our goal is to empower travelers to create unforgettable experiences ...Show moreLast updated: 3 days ago

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Freelance Writer

WebProps.orgGrand Rapids, MI, US

Full-time

Invest a little time initially to master our guidelines, and you'll be crafting content swiftly and efficiently in no time. GET PAID AS EARLY AS THIS FRIDAY!.Articles revolve around AUTOMOTIVE t...Show moreLast updated: 2 days ago

Senior Technical Expert

Haley & AldrichGrand Rapids, MI, US

We look for professionals with a passion for solving complex challenges and for creating change, which is a vital part of our culture, no matter what role a staff member holds.We are looking to add...Show moreLast updated: 30+ days ago

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Senior / Customer & Technical Engineer

Reeracoen RecruitmentSingapore, Michigan, Singapore

$70.00 hourly

Job Title : Senior / Customer & Technical Engineer x2.Our client, a well-established Japanese company renowned for its innovative small electric motors and motion control systems, is seeking a Senior / ...Show moreLast updated: 7 days ago

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Senior / Technical Executive (Facilities / SFSM)

ST EngineeringSingapore, Michigan, Singapore

Full-time

Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems at TNB. This includes overseeing the implementation of the building's emer...Show moreLast updated: 3 days ago

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Senior Technical Account Manager - Korean Speaking

CloudFlareSingapore, Michigan, Singapore

Full-time

Senior Technical Account Manager - Korean Speaking.At Cloudflare, we are on a mission to help build a better Internet.Today the company runs one of the world’s largest networks that powers millions...Show moreLast updated: 1 day ago

Technical Writer, Trulla Job at SpendMend LLC in Grand Rapids

MediabistroGrand Rapids, MI, United States

Full-time

SpendMend is to positively impact patient care by delivering value to our healthcare clients through innovative cost-saving solutions, insightful transaction analysis, and improved process visibili...Show moreLast updated: 10 days ago

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Technical Architect

Persistent SystemsAda, MI, United States

Full-time

We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next.Our offerings and pr...Show moreLast updated: 17 days ago

Senior Manager of Technical Support - Remote

ibossMichigan

Remote

Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously ...Show moreLast updated: 30+ days ago

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Senior / Technical Executive (Facilities / SFSM)

ST Engineering Synthesis Pte LtdSingapore, Michigan, Singapore

Full-time

Promoted

Creative Writer - Director

Epitome CollectiveSingapore, Michigan, Singapore

Full-time

Epitome is a creative video production company that specialises in crafting compelling visual narratives.We are looking for a Creative Writer - Director to drive the creative vision of our projects...Show moreLast updated: 1 day ago

Technical Writer - Hybrid

TEKsystemsGrand Rapids, MI, US

Description : The client is seeking a Technical Writer to join their team.The ideal candidate for this role has 5 to 10 years of relevant work experience. Researches, prepares and edits complex techni...Show moreLast updated: 30+ days ago

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Senior Technical Accounting Analyst

Creative Financial StaffingGrand Rapids, MI, United States

Full-time

CFS has partnered with a growing company that's looking to hire a Senior Technical Accounting Analyst.This is a highly visible role where you will frequently interact with Senior Leadership to prov...Show moreLast updated: 1 day ago

Senior Technical Lead

HCLTechMichigan , USA

Location - Ann Arbor, Michigan (Onsite mandatory).Must have extensive experience in CC++ programming for Linux operating system. Must have broad knowledge about LinuxUnix operating system architectu...Show moreLast updated: 30+ days ago

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Communications Writer - Hybrid

Mission IndiaGrand Rapids, MI, US

$50,000.00–$60,000.00 yearly

Full-time

Are you passionate about sharing the Gospel, telling a great story, and connecting with your audience in a personal way?. Do you know how to tailor a single message for varying platforms, including ...Show moreLast updated: 26 days ago

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New!

Senior Technical Engineer / Technical Manager (Marine Port)

AdeccoSingapore, Michigan, Singapore

Full-time

Adecco is partnering with a marine construction firm to look for an experienced senior technical specialist who is familiar with marine port construction projects. The company is open to hiring a te...Show moreLast updated: 11 hours ago

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Heavy Duty Service Writer

Alma Tire CompaniesWyoming, MI, US

$50,000.00 yearly

Full-time

ARE YOU LOOKING FOR A COMPANY THAT WILL HELP YOU GROW YOUR CAREER, TREAT YOU WITH RESPECT, AND PROVIDE YOU WITH THE OPPORTUNITY TO DO WORK THAT TRULY MATTERS? ATS FLEETSERVICE : GRAND RAPIDS MAY BE ...Show moreLast updated: 7 days ago

Technical Consultant / Senior Technical Consultant

Salesforce, Inc.Singapore, Michigan, Singapore

3 days ago

Job type

Full-time

Job description

Salesforce Professional Services delivers strategic engagements that identify transformational opportunities and create clear execution plans for change programs. Our team of experts collaborates with executive-level customers to establish specific business goals and actions that maximize the value of Salesforce. Our approach integrates people, processes, and technology, providing recommendations for business changes to enhance the use of the Salesforce platform.

Salesforce is seeking a highly skilled Technical Consultant to join our Professional Services team within the Customer Success Group (CSG). In this role, you will demonstrate technical expertise and thought leadership in customer and partner engagements, ensuring the successful delivery of solutions, including enterprise integrations using middleware tools and platforms. You will be hands-on with our products, responsible for evaluating and implementing technical solutions, proactively managing risks, and ensuring project completion. This role demands a blend of technical proficiency, business acumen, and excellent communication skills to ensure the successful implementation and optimization of Salesforce solutions.

YOUR IMPACT

Through our comprehensive onboarding program, which includes formal certification, internal training, knowledge transfer, hands-on experience, and close collaboration with our consultants, architects, and project managers, you will become a Salesforce Domain Authority, delivering exceptional customer success.

Consultation and Implementation

Engage with clients to understand and translate their business requirements into effective Salesforce solutions.
Lead the design, configuration, and deployment of Salesforce solutions, ensuring adherence to best practices and alignment with client needs.
Provide technical guidance and support throughout the project lifecycle, from initial scoping to post-implementation.

Technical Expertise

Achieve advanced Salesforce certifications and maintain an in-depth knowledge of Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce, and other related technologies.

Stay updated with the latest Salesforce features, releases, and industry trends to offer well-informed recommendations and support architectural workshops.

Troubleshoot and resolve technical issues, ensuring minimal disruption to client operations.

Document technical processes, develop proofs of concept, and participate in Agile project planning.

Advise on best practices for application development, integration, and technical architecture.

Client Engagement

Establish and maintain strong client relationships, serving as a trusted technical advisor.

Conduct training sessions and workshops to empower clients in the effective use of Salesforce solutions.

Gather and analyze client feedback to continuously enhance service delivery and client satisfaction.

Ensure high levels of client satisfaction and manage expectations in a professional manner.

Proactively identify and manage risks, negotiate solutions, and build strategic partnerships.

Collaboration and Teamwork

Collaborate with cross-functional teams, including project managers, architects, developers, and business analysts, to deliver comprehensive solutions.

Develop and share best practices, templates, and tools to enhance service delivery efficiency and quality.

Support other team members, fostering a collaborative and knowledge-sharing environment.

Assist in delivering solution demonstrations and contribute to broader organizational growth.

REQUIRED QUALIFICATIONS

Positive, customer success-oriented attitude.

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related field.

Experience in data analysis and database design.

Proficiency with SOAP and REST APIs.

Experience in client and server-side web development, scripting tools, and protocols.

Familiarity with architecture and process flow visualization tools.

Understanding of SDLC methodologies (requirements, design, implementation, testing, maintenance).

Strong communication skills, both oral and written, including technical documentation.

Ability to conceptualize and communicate complex technical concepts to diverse audiences.

3+ years of hands-on software development and technical consulting experience.

Technical and solution implementation experience in relevant software domains, with coding experience in object-oriented languages.

Strong problem-solving, analytical skills, and ability to manage multiple projects in a fast-paced environment.

Ability to work independently and as part of a distributed team, with a willingness to learn new technologies.

PREFERRED QUALIFICATIONS

Proven experience in implementing solutions within the Salesforce ecosystem and its products.

Salesforce certifications are highly desirable.

Proficiency in Salesforce configuration, customization, and development, including Apex, Visualforce, and Lightning components.

Experience as a full-stack web developer.

Strong ability to build and manage relationships both internally and externally.

Experience in a consulting role within transformational programs and matrix teams.

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