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Service client Jobs in Ann arbor mi

Last updated: 1 day ago
Client Service Specialist - Commercial Insurance

Client Service Specialist - Commercial Insurance

HylantAnn Arbor, Michigan
Show moreLast updated: 30+ days ago
Client Experience Specialist

Client Experience Specialist

Mr. HandymanAnn Arbor, MI
$18.00–$22.00 hourly
Show moreLast updated: 30+ days ago
Wealth Management Client Associate

Wealth Management Client Associate

Bank of AmericaAnn Arbor
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Private Client Relationship Manager

Private Client Relationship Manager

CitizensAnn Arbor, MI, United States
Full-time
Show moreLast updated: 1 day ago
Private Client Banker

Private Client Banker

KeyBankSaline, MI
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Municipal Client Representative

Municipal Client Representative

OHM AdvisorsAnn Arbor, MI
Full-time
Show moreLast updated: 7 days ago
Senior IT Help Desk Specialist / Client Service Engineer

Senior IT Help Desk Specialist / Client Service Engineer

RehmannAnn Arbor, Michigan
Show moreLast updated: 30+ days ago
  • Promoted
Associate Client Executive I

Associate Client Executive I

Thomson ReutersAnn Arbor, MI
$72,500.00–$134,600.00 yearly
Full-time
Show moreLast updated: 3 days ago
  • Promoted
Client Relationship Representative (Universal Banker)

Client Relationship Representative (Universal Banker)

First Merchants BankAnn Arbor, MI, US
Full-time
Show moreLast updated: 21 days ago
  • Promoted
Director of OEM Client Relations - Hybrid - $150K

Director of OEM Client Relations - Hybrid - $150K

ConfidentialMI, United States
$45,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
Client Delivery Lead - Embedded Software

Client Delivery Lead - Embedded Software

Tata TechnologiesUs- Michigan
Show moreLast updated: 30+ days ago
Client Service Administrator - Financial Firm

Client Service Administrator - Financial Firm

Advisor Employee ServicesAnn Arbor, MI
$50,000.00–$60,000.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Client Account Executive

Client Account Executive

Ministry BrandsAnn Arbor, MI
Full-time
Show moreLast updated: 7 days ago
Consultation Service Client Services Representative

Consultation Service Client Services Representative

University of MichiganAnn Arbor, Michigan, US
Show moreLast updated: 30+ days ago
Client Service Associate- Holland, MI

Client Service Associate- Holland, MI

Raymond JamesMichigan
Show moreLast updated: 30+ days ago
Client Advisor - Troy

Client Advisor - Troy

Tiffany & CoUnited States, MI
Show moreLast updated: 30+ days ago
Client Delivery Manager

Client Delivery Manager

MSX InternationalMI, US
Show moreLast updated: 30+ days ago
Private Client Relationship Manager

Private Client Relationship Manager

Citizens BankAnn Arbor, Michigan
Full-time
Show moreLast updated: 26 days ago
  • Promoted
Client Service Specialist

Client Service Specialist

VirtualVocationsAnn Arbor, Michigan, United States
Full-time
Show moreLast updated: 9 days ago
Dog Hotel Client Service Representative

Dog Hotel Client Service Representative

BreedAboveAnn Arbor, MI, US
Full-time
Show moreLast updated: 26 days ago
Client Service Specialist - Commercial Insurance

Client Service Specialist - Commercial Insurance

HylantAnn Arbor, Michigan
30+ days ago
Job description

Description

The Opportunity :

The Client Service Specialist is responsible to consistently & effectively develop, enhance and solidify client relationships by providing exceptional customer service in accordance with Hylant standards. Provide a high level of support to fellow team members in the handling of new & renewal business, enabling continuous growth & development of insurance knowledge & professionalism to the highest level possible.

Hylant operates in a hybrid work environment with a minimum of 2 days in office and the opportunity to work remotely the remaining 3 days. In office requirements may be greater at the early stages of employment or based on business need.

Are You A Match?

The Client Service Specialist is driven by prompt, accurate and thoughtful service to clients by consistently responding to inquiries within 24 hours of receipt. With 5+ years’ experience in this space you will need a valid Ohio insurance license in good standing.

In This Role You Will Execute On :

  • Manage a small book of business in direct support of local office operations
  • Master and execute servicing / processing tasks (such as issuance of certificates of insurance, etc.) and other related service tasks within the Agency Management System / EPIC while utilizing appropriate naming conventions and activities
  • Provide prompt, accurate & thoughtful service to clients by consistently responding to internal and external client inquiries within 24 hours of when they are received
  • Produce accurate and thorough documents using word and excel in order to meet deadlines
  • Assist in the facilitation of the Client Engagement Strategy including scheduling, creating of documents, documentation in EPIC, etc.
  • Organize and market new business submissions, in collaboration with other team members and stakeholders

In This Role You’ll Need :

  • Client / Quality Focus : Anticipates, monitors and meets the needs of clients, and responds to them in an appropriate manner. Demonstrates a personal commitment to identify clients' business needs and continually seeks to provide a trusted advisor level of service
  • Organization and Planning : Ability to plan, prioritize and organize work to meet or exceed deadline expectations
  • Attention to Detail : Comprehensive and error free work
  • Coachable : Quick learner and the ability to take direction / constructive feedback
  • Communication : Successfully conveys information and expresses thoughts and facts. Demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts
  • Emotional Intelligence / Inclusiveness : Appropriately interacts with all members of the team, visitors, carriers and community partners without regard to individual characteristics