Stage manager Jobs in Grand Rapids, MI
Last updated: 1 day ago
Customer Success Manager / Account Manager.Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them...Show moreLast updated: 4 days ago
To perform the job successfully, the incumbent's behavior must be consistent with the PRIDE values expected of.Mastronardi Produce employees : be Passionate.
have Respect; be Innovative; be Driven a...Show moreLast updated: 3 days ago
KONE moves two billion people every day.As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by ...Show moreLast updated: 4 days ago
The successful candidate will report to the GM of an Electric Vehicle (“EV”) Charging Company located in Singapore.In this role, you will be in charge of the full spectrum of the accounting, financ...Show moreLast updated: 4 days ago
The Veterinary Council (VC) will be responsible for governing and regulating the professional, ethical and practical standards of the veterinary profession in Singapore.
The VC will oversee the regi...Show moreLast updated: 1 day ago
The Manager manages a portfolio of engagements to deliver high quality audit services.You will provide leadership on audit engagements which includes engagement planning, execution, and finalisatio...Show moreLast updated: 4 days ago
Environmental Sales Manager – Environmental Capital Equipment (Dealer).North America – IL, IA, MN, WI, MO, IN, NE, ND, SD, and FL.
Individuals can be based in either state.Kane Selection Ltd represe...Show moreLast updated: 22 days ago
ABOUT DIVIDEND RESTAURANT GROUP.Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems...Show moreLast updated: 5 days ago
You will lead the Financial Reporting function and oversee the monthly closing of accounts and perform review of month-end analysis and reconciliation schedules.
You will also oversee statutory and ...Show moreLast updated: 4 days ago
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE!.We have exciting times ahead! What we sell is an experience.
We are looking for passionate people with a fun-loving attitude who provid...Show moreLast updated: 30+ days ago
Company : Empire Hospitality Group.Location : Multiple locations within designated district.Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Servic...Show moreLast updated: 30+ days ago
As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and ...Show moreLast updated: 5 days ago
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience.
Ensuring that great food is prepared & served.Keeping our restaurants function...Show moreLast updated: 5 days ago
Are you a Kitchen Mastermind? Do you have a passion for creating fresh, homemade, and high-quality dishes that leave guests wanting more? Then we want you to join our team as our.Kitchen Manager in...Show moreLast updated: 30+ days ago%20Pte.%20Ltd.)
Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports.
As airport manager, CAG performs the key functions of a...Show moreLast updated: 4 days ago
- Promoted
Customer Success Manager / Account Manager
DigifySingapore, Michigan, SingaporeFull-time
- Promoted
CATEGORY MANAGER
Mastronardi Produce LimitedMI, United StatesFull-time
- Promoted
Site Manager
KONE Pte LtdSingapore, Michigan, SingaporeFull-time
- Promoted
Finance Senior Manager / Manager
YTL PowerSeraya Pte. LimitedSingapore, Michigan, SingaporeFull-time
- Promoted
Manager / Senior Manager – Licensing
This is an IT support groupSingapore, Michigan, SingaporeFull-time
- Promoted
Manager / Senior Manager, Audit (2025)
Forvis Mazars LLPSingapore, Michigan, SingaporeFull-time
- Promoted
Sales Manager
Kane Selection LtdMichigan, United States, United StatesFull-time
- Promoted
MANAGER
Dividend Restaurant GroupMI, United StatesFull-time
- Promoted
Manager / Senior Manager (Financial Reporting)
Public Service DivisionSingapore, Michigan, SingaporePermanent
- Promoted
Shift Manager
sns0303Wyoming, MI, USFull-time
- Promoted
District Manager
Subway - 1683-0Wyoming, MI, USFull-time
- Promoted
GENERAL MANAGER
AramarkMI, United StatesFull-time
- Promoted
MANAGER
SubwayMI, United StatesFull-time +1
- Promoted
Kitchen Manager
Gecko HospitalityGrand Rapids, MI, USFull-time
- Promoted
Senior Associate / Assistant Manager, Landside Concessions
Changi Airport Group (Singapore) Pte. Ltd.Singapore, Michigan, SingaporeFull-time
Customer Success Manager / Account Manager
DigifySingapore, Michigan, Singapore4 days ago
Job type
- Full-time
Job descriptionMinimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries. Proven experience in customer success or account management within a B2B SaaS or software company. Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction. Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions. Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers. Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients. Demonstrated success in renewals, upselling, and account expansion strategies. Exceptional written and verbal communication skills, with a focus on clarity and professionalism. Meticulous attention to detail and a high degree of accuracy in all deliverables. A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness. Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage. Willingness to travel to Singapore on occasion if working remotely.
Customer Success Manager / Account Manager
Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.
Digify is used in 138 countries today. We have more than 600,000 users worldwide.
THE ROLE
As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.
What You Will Be Doing
- Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
- Increase customer satisfaction and retention by building strong, long-term client relationships.
- Conduct regular check-ins to improve product usage and address customer issues promptly.
- Collaborate with customers on renewals, account expansions, and retention strategies.
- Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
- Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
- Troubleshoot technical issues in partnership with the Engineering and Development teams.
- Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
- Proactively manage a book of business, tracking account health and mitigating retention risks.
- Collaborate cross-functionally to optimize processes and implement solutions for customer success.
- Support system configuration and onboarding processes tailored to customer requirements.
Requirements
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
J-18808-Ljbffr