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Success academy Jobs in Sacramento ca

Last updated: 9 hours ago
  • Promoted
Success Coach

Success Coach

Futuro HealthSacramento, CA, US
Full-time
Show moreLast updated: 14 days ago
  • Promoted
Senior Customer Success Manager

Senior Customer Success Manager

HirewellCA, United States
Full-time
Show moreLast updated: 19 days ago
  • Promoted
Customer Success Manager (CSM)

Customer Success Manager (CSM)

AVM California SolutionsSacramento, CA, US
Full-time
Show moreLast updated: 14 days ago
  • Promoted
Customer Success Associate

Customer Success Associate

BeamCA, United States
$75,000.00–$90,000.00 yearly
Full-time
Show moreLast updated: 6 days ago
  • Promoted
Curriculum Coordinator - Home School Academy

Curriculum Coordinator - Home School Academy

VisionsCarmichael, CA, United States
Full-time
Show moreLast updated: 3 days ago
  • Promoted
User Success Associate

User Success Associate

Marvin Behavioral HealthCA, United States
Full-time
Show moreLast updated: 6 days ago
  • Promoted
Client Success Manager

Client Success Manager

SeedtagCA, United States
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Advisor

Customer Success Advisor

VirtualVocationsSacramento, California, United States
Full-time
Show moreLast updated: 2 days ago
  • Promoted
Founding Customer Success Manager

Founding Customer Success Manager

OutsetCA, United States
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

HarbourCA, United States
Full-time
Show moreLast updated: 24 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

FlipCA, United States
Full-time
Show moreLast updated: 13 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Net2Source Inc.CA, United States
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager

Customer Success Manager

ProjectMark CRMCA, United States
Full-time
Show moreLast updated: 16 days ago
  • Promoted
Customer Success Manager - Remote

Customer Success Manager - Remote

Loving Life NowCalifornia, California, USA
Remote
Full-time
Show moreLast updated: 18 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

augmentjobsCalifornia, California, USA
Full-time
Show moreLast updated: 20 days ago
  • Promoted
  • New!
Customer Success Representative

Customer Success Representative

Superior FarmsSacramento, CA, US
$23.00–$25.00 hourly
Full-time
Show moreLast updated: 9 hours ago
  • Promoted
Partner Customer Success

Partner Customer Success

Smart Energy WaterCA, United States
Full-time
Show moreLast updated: 6 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

SimpliGov LLCSacramento, CA, US
$80,000.00–$120,000.00 yearly
Full-time
Show moreLast updated: 8 days ago
  • Promoted
Program Manager - College Academy (Sacramento)

Program Manager - College Academy (Sacramento)

Improve Your TomorrowSacramento, CA, US
$18.50–$28.00 hourly
Full-time
Show moreLast updated: 9 days ago
  • Promoted
Client Success Growth Partner

Client Success Growth Partner

Mortgage BenefitsSacramento, CA, US
Full-time
Show moreLast updated: 2 days ago
Success Coach

Success Coach

Futuro HealthSacramento, CA, US
14 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Position : Success Coach

Classification : Full-Time, Non-Exempt, Fully Remote

Reports to : Success Coach Lead

Date : October 2024

MISSION : Futuro Health launched in 2020 to address the critical shortage of workers in the healthcare sector. Our nonprofit mission is to improve the health and wealth of communities by growing the largest network of allied healthcare workers in the nation. Initially funded by a $130 million investment from Kaiser Permanente through a collective bargaining agreement with SEIU-UHW, Futuro Health has since grown to have a portfolio of funders, grants and contracts to do our work that is life changing. Every year, thousands of diverse adults become Futuro Health Scholars and pursue training to earn their credentials for a wide array of in-demand allied healthcare roles. What sets Futuro Health apart is our comprehensive approach to supporting Futuro Health Scholars throughout their education journey and our deep expertise in the healthcare sector. We address the healthcare workforce shortage by personalizing education journeys for diverse adults to enter into allied healthcare careers at low or no-cost. More on Futuro Health can be found at www.FuturoHealth.org.

OUR VALUES

  • We keep Scholars, communities, and equity at the center of our work.
  • We design solutions that are agile, inclusive, and scalable.
  • We earn and maintain trust through collaboration and accountability.
  • We pave the way with leading-edge practices.
  • We use data science to inform continuous improvement.
  • We look toward the future and embrace new opportunities.

Why Should You Join Futuro Health : Do you seek to change lives for the better? Do you want a role in a nonprofit focused on designing solutions and bringing direct services to make a difference to Scholars, communities and the nation? Have you shown grit when it comes to taking on challenges and pushing forward to resolution? Our team of talents share a commitment to Futuro Health’s nonprofit mission. We celebrate the opportunity to transform lives through our purpose-driven work. We bring our skillsets, a can-do attitude, and a collaborative approach to our everyday work of forging workforce development models that apply best practices. We know it takes collective effort to design adult-friendly, inclusive, agile, and scalable solutions that meet the big challenges of the day ranging from worker shortages, social and economic mobility, to equity in care. If these qualities speak to you, apply to become part of the Futuro Health team.

Position Summary :

We are expanding rapidly and seeking to hire additional Success Coaches to join our team!

The Success Coach’s role is to support Futuro Health scholars throughout their educational journey. Success Coaches will assess readiness and provide success and enrollment coaching. Coaches will be expected to contribute towards conversion as the scholars' progress from prospective students to graduates. The navigator will need to uphold brand loyalty as a representative of Futuro Health through facilitation of professional and meaningful student interactions.

Essential Job Functions :

  • Contribute to retention, enrollment conversion, and / or career outcomes through effective coaching
  • Manage student caseload; building relationships, identifying academic and financial concerns, and providing solutions for course completion when students face obstacles preventing them from completing their courses.
  • Maintain accurate and up to date scholar information in the database; including but not limited to the regular update of student statuses, detailed conversational notes, and secure document collection
  • Use best practices and sound judgement to coach students with various personal challenges and identify when a student is in crisis, escalating appropriately
  • Maintain knowledge on all facets of Futuro Health and its mission to accurately reflect the role of Futuro Health in a scholar’s
  • Work with scholars to develop a plan to achieve their academic and career goals, assessing their unique obstacles and opportunities for success.
  • Assist prospective students in effectively navigating admissions and enrollment processes to ensure they meet deadlines
  • Coordinate with educational partners to support student enrollment and program completion
  • Meet exceptional customer service standards, responding in a timely manner to voicemails, text messages, emails according to service standards and outreach scheduling
  • Communicate professionally with partners and students
  • Work closely with the team to ensure that student escalations are coordinated by urgency level and addressed in a timely manner
  • Must protect the confidentiality of student personal information and comply with Family Educational Rights and Privacy Act (FERPA)
  • Must comply with all company procedures and policies, including company privacy and security policies
  • Other duties as assigned
  • Qualifications :

  • Three (3) years prior work experience in business, education, counseling, or another related field
  • Knowledge of college and higher education healthcare training programs and curriculums a plus
  • Ability to de-escalate a negative interaction
  • Ability to retain and utilize substantial amounts of detailed information
  • Strong written and verbal communication skills demonstrated through email, text, phone, and in person.
  • Demonstrated ability to meet deadlines, handling and prioritizing simultaneous requests
  • Creative and analytical thinker with strong problem-solving skills
  • Ability to work in a fast-paced environment and respond well under pressure
  • Must have keyboarding, spelling / grammar, and intermediate computer literacy.
  • Education :

    Bachelor’s degree or equivalent experience in a Service role or Allied Healthcare setting. Previous experience as a student advisor or coach is a plus.

    Work Environment / Travel :

    This is a remote role. Travel will also be required to attend meetings and conferences.

    Supervisory Responsibility :

    This role does not have supervisory responsibility over other staff.

    Physical Demands : The capacity to lift 25 pounds is required. Able to drive, sit, stand, and walk for long periods of time. Ability to work irregular hours including after hours and weekends although this will be infrequent.

    Position Type : This position is full-time. The hours may include weekends, nights and holidays.

    Futuro Health is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    Requirements :

    Applicants must be authorized to work within the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.