Talent.com

Technical account manager Jobs in Kansas City, KS

Create a job alert for this search

Technical account manager • kansas city ks

Last updated: 8 hours ago
  • Promoted
Lead Technical Account Manager - ediscovery

Lead Technical Account Manager - ediscovery

RelativityKansas City, MO, United States
$117,000.00–$175,000.00 yearly
Full-time
TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a member o...Show moreLast updated: 1 day ago
  • Promoted
Pinpoint Sales Manager

Pinpoint Sales Manager

Safe Haven Security Services LLCKansas City, MO, US
Full-time
We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to famil...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Technical Project Manager

Technical Project Manager

AppcastKansas City, MO, United States
$104,000.00–$166,000.00 yearly
Full-time
We are seeking a Technical Project Manager who will be responsible for the following : .Support US Marine Corps (USMC) enterprise-level hybrid data center operation. Enable engineering, operation, sus...Show moreLast updated: 9 hours ago
  • Promoted
  • New!
Plumbing Technical Manager

Plumbing Technical Manager

Henderson EngineersKansas City, MO, United States
Full-time
At Henderson, we're about more than just buildings.We're about the people, experiences, and potential found inside.We're a company of problem-solvers and innovators known for our technical excellen...Show moreLast updated: 9 hours ago
  • Promoted
  • New!
Program Manager

Program Manager

Synectics IncOverland Park, KS, US
Full-time
The central point of contact and responsible for planning, coordinating, presenting, executing, and controlling the development and deployment initiatives initiated by National, Region, or Market l...Show moreLast updated: 14 hours ago
  • Promoted
Account Manager

Account Manager

KforceKansas City, MO, United States
Full-time
Delivering creative, strategic, and cost-effective solutions to solve our clients’ business needs.Developing and fostering true genuine in-person relationships with our clients while becoming their...Show moreLast updated: 30+ days ago
Account Manager

Account Manager

Watchmen Security ServicesRaytown, MO, US
Full-time
Do you enjoy prospecting for new commercial customers and helping them be more productive and safe in their work, home or play environment? Are you a proactive, confident self starter that thr...Show moreLast updated: 3 days ago
  • Promoted
Account Manager

Account Manager

Alliance Shippers Inc.Mission, KS, United States
$50,000.00 yearly
Full-time
Account Management Experience required.High school degree required; BA or Associate degree preferred.Able to work within a fast-paced environment while balancing multiple responsibilities.Proficien...Show moreLast updated: 18 days ago
  • Promoted
  • New!
Senior Account Manager

Senior Account Manager

VMLKansas City, MO, United States
$60,000.00–$140,000.00 yearly
Full-time
At VML, we are a beacon of innovation and growth in an ever-evolving world.Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ig...Show moreLast updated: 9 hours ago
Account Manager

Account Manager

Walz Tetrick AdvertisingMission, Kansas, United States, 66202
Full-time
Are you energized by teamwork, business strategy and a creative work environment? We’re looking for a high-energy Account Manager to execute multichannel campaigns that drive response rates, sell p...Show moreLast updated: 28 days ago
Account Manager

Account Manager

Integrated Power ServicesKansas City, MO, US
Full-time
We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrives in a fast-paced environment, consis...Show moreLast updated: 17 days ago
  • Promoted
Territory Manager

Territory Manager

MRINetwork JobsKansas City, KS, US
Full-time
Territory Manager (Kansas City).Kansas City is a mecca for barbeque, jazz heritage, and museums and is also referred to as the. A Territory Manager is the critical link between distribution and the....Show moreLast updated: 30+ days ago
Safety Manager

Safety Manager

Heubel ShawKansas City, MO
Full-time
With over 100 years of combined expertise, Heubel Shaw develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Technical Account Manager

Technical Account Manager

VirtualVocationsKansas City, Kansas, United States
Full-time
A company is looking for an IAM / IGA Technical Account Manager for the West Coast.Key ResponsibilitiesCommunicate with customers and internal teams regarding products and implementation schedulesOve...Show moreLast updated: 8 hours ago
  • Promoted
Account Manager

Account Manager

Favorite Healthcare StaffingOverland Park, KS, United States
Permanent
Favorite Healthcare Staffing, A Part of Acacium Group.Favorite Healthcare Staffing is a leading provider of healthcare professionals across various assignment types, including per diem, allied heal...Show moreLast updated: 4 days ago
  • Promoted
Account Manager

Account Manager

LHHKansas City, MO, United States
$65,000.00–$77,000.00 yearly
Full-time
Our client, a leader in international tobacco product manufacturing, is seeking a dynamic and results-driven Territory Sales Representative to join their team in the. Kansas City, MO Regional territ...Show moreLast updated: 4 days ago
Account Manager

Account Manager

AlphaGraphicsKansas City, MO
$50,000.00–$75,000.00 yearly
Full-time
If you are a service-driven person who thrives at building relationships then this position is for you.An Account Representative with AlphaGraphics is responsible for establishing and maintaining p...Show moreLast updated: 30+ days ago
  • Promoted
Account Executive

Account Executive

Farmers InsuranceKansas City, MO, US
$200,000.00 yearly
Full-time
As a Farmers Agency Owner you'll join a group of business owners representing a Fortune 500 organization.Farmers Insurance has been in business since 1928, we proudly serve more than 10 million...Show moreLast updated: 30+ days ago
Lead Technical Account Manager - ediscovery

Lead Technical Account Manager - ediscovery

RelativityKansas City, MO, United States
1 day ago
Salary
$117,000.00–$175,000.00 yearly
Job type
  • Full-time
Job description

Posting Type

Remote, Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, thelead Technical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.

This role requires prior Relativity experience.

Job Description and Requirements

Role Responsibilities

Develop a strong understanding of projects impacting your service area and ensuring service impact is minimized

Help guide the resolution of critical customer incidents

Lead technical success plans to ensure custome rs have a positive and successful experience using Relativity

Be accountable for the quality of Service provided ; ensuring future demand from growth and projects is understood and factored into capacity plan ning for customers

In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals

Drive internal service review meetings covering performance, service improvements, quality, and process

Partner with other senior level team members in Product, and Engineering as needed to troubleshoot and resolve customer incidents

When interacting with our customers , take the initiative toprovide the best practiceson theuse ofRelativity

Maintain the flexibility to work other time frames as needed or requested

Commitment to and consistent demonstration of core company values

Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices

Exhibit subject matter expert (SME) knowledge in R elativity

Preferred Qualifications

10 + years of technical experience working with Relativity products in a customer facing role

Proven e xperience with SQL and Windows platform, and / or experience troubleshooting complex technical issues across the enterprise .

Strong written and verbal communication skills

Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

Ability to manage multiple projects simultaneously and prioritize based on company and team objectives .

Meticulous attention to detail.

Experience working in a SaaS, IaaS and / or Hybrid environment s

Experience with and knowledge of e-discovery industry and products.

ITIL Certification

Relativity Expert / Master certification

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values :

117,000 and $175,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.