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Technical analyst Jobs in Ann Arbor, MI

Last updated: 2 days ago
Technical Support Analyst

Technical Support Analyst

ClarivateR186, Ann Arbor
Full-time
We have an exciting opportunity available for a.Support Team Customer Care at Clarivate.This is an amazing opportunity to work in a team of Innovative product experts. We have a great skill set in k...Show moreLast updated: 30+ days ago
  • Promoted
Technical Consultant / Senior Technical Consultant

Technical Consultant / Senior Technical Consultant

Salesforce, Inc.Singapore, Michigan, Singapore
Full-time
Salesforce Professional Services delivers strategic engagements that identify transformational opportunities and create clear execution plans for change programs. Our team of experts collaborates wi...Show moreLast updated: 2 days ago
  • Promoted
Technical Sales Manager

Technical Sales Manager

Addvalue Innovation Pte LtdSingapore, Michigan, Singapore
Full-time
Addvalue Innovation Pte Ltd is a leading satellite-based communication solutions company and a wholly owned subsidiary of SGX Mainboard-listed Addvalue Technologies Ltd. The company's technical comp...Show moreLast updated: 2 days ago
  • Promoted
Technical Design Manager

Technical Design Manager

China Harbour Engineering CompanySingapore, Michigan, Singapore
Full-time
In charge for technical matter of the project to provide technical support to project and site team.Ensure that the overall construction activities, details are coordinated in compliance with clien...Show moreLast updated: 2 days ago
  • Promoted
TECHNICAL SALES SPECIALIST

TECHNICAL SALES SPECIALIST

Western Pneumatic Pte LtdSingapore, Michigan, Singapore
Full-time
We are an established engineering system integrator looking for a Technical Sales Specialist like you to bring expertise to our team. Your primary role is to provide technical and aftermarket propos...Show moreLast updated: 2 days ago
  • Promoted
Senior Technical Engineer

Senior Technical Engineer

ALOLA PTE. LTD.Singapore, Michigan, Singapore
Full-time
Alola envisions a world where travel planning is seamless, personalized, and hassle-free, powered by cutting-edge AI technology. Our goal is to empower travelers to create unforgettable experiences ...Show moreLast updated: 2 days ago
  • Promoted
Senior Technical Recruiter

Senior Technical Recruiter

TORC RoboticsAnn Arbor, MI, United States
$123,500.00–$148,200.00 yearly
At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. A leader in autonomous driving since 2007, Torc has spent over a deca...Show moreLast updated: 10 days ago
  • Promoted
Technical Executive (Architectural)

Technical Executive (Architectural)

ID Architects Pte LtdSingapore, Michigan, Singapore
Full-time
ID Architects is looking for a Technical Executive to join the team.This role will suit someone who has a keen interest in technical drawings and would like to pursue their career in one of the rep...Show moreLast updated: 2 days ago
  • Promoted
Technical Consultant / Senior Technical Consultant

Technical Consultant / Senior Technical Consultant

SalesforceSingapore, Michigan, Singapore
Full-time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. We're Salesforce, the Customer Company, inspiring ...Show moreLast updated: 2 days ago
  • Promoted
Technical Specialist

Technical Specialist

AppleAnn Arbor, MI, United States
Full-time
Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared res...Show moreLast updated: 4 days ago
  • Promoted
Technical Project Manager

Technical Project Manager

Docyber Pte. Ltd.Singapore, Michigan, Singapore
Full-time
Augment the client’s Technical Project Manager and collaborate with Ops Manager / End Users to provide oversight on the operations and maintenance activities for data network infrastructure and syste...Show moreLast updated: 2 days ago
  • Promoted
Technical Design Manager

Technical Design Manager

CHINA HARBOUR (SINGAPORE) ENGINEERING COMPANY PTE. LTD.Singapore, Michigan, Singapore
Full-time
In charge of technical matters of the project to provide technical support to project and site teams.Ensure that the overall construction activities and details are coordinated in compliance with c...Show moreLast updated: 2 days ago
  • Promoted
Technical Specialist

Technical Specialist

The Mice Groups, Inc.Michigan, United States, United States
Full-time
Title : Technical Specialist, Interiors, Mechanisms.Location : Michigan MI (Onsite Role).Design and develop advanced mechanisms for automotive interior components to enhance functionality and user ex...Show moreLast updated: 2 days ago
Technical Lead

Technical Lead

Quanta part of QCS StaffingMichigan
Technical Lead - Michigan, USA - 18-Months .Do you want to work with an exciting company who are an established market leader within their unique and niche field? We have a fantastic opportunity fo...Show moreLast updated: 30+ days ago
  • Promoted
Technical Sales Representative

Technical Sales Representative

JMJ Phillip GroupMichigan, United States, United States
Full-time
A prominent manufacturer in the automation equipment industry is seeking a Technical Sales Representative in Michigan.Proficiency in machine programming and PLC systems. Strong customer service and ...Show moreLast updated: 16 days ago
  • Promoted
Technical Analyst

Technical Analyst

TPI Global SolutionsMichigan, United States, United States
Full-time
Preferred Location : Jackson, Michigan, with other Consumers Energy locations in Michigan also possible).Contract through 02 / 27 / 2026 with a high possibility of extension. We are seeking a detail-orie...Show moreLast updated: 11 days ago
Technical Support Analyst I

Technical Support Analyst I

ADPPlaza Drive, Ann Arbor, MI, US
This role requires 3 days a week in the office.ADP is hiring a Technical Support Analyst I.In this position, you will provide technical support to clients regarding the resolution of issues related...Show moreLast updated: 30+ days ago
Technical Specialist

Technical Specialist

HCLTechMichigan , USA
To identify attrition percentage in accounts and take up initiatives to reduce the same (2.To perform value addition activities (CIP and SIP) and implement strategies to improve productivity.To imp...Show moreLast updated: 30+ days ago
  • Promoted
Technical Analyst

Technical Analyst

VirtualVocationsAnn Arbor, Michigan, United States
Full-time
A company is looking for a Technical Analyst.Key ResponsibilitiesAnalyze technical requirements and translate them into configurationsCollaborate with developers, business analysts, and stakeholder...Show moreLast updated: 6 days ago
Distributed Power Plant Technical Analyst - Virtual / Remote

Distributed Power Plant Technical Analyst - Virtual / Remote

Solar United NeighborsAnn Arbor, MI, US
$75,000.00–$85,000.00 yearly
Remote
Quick Apply
Our energy system is on the brink of a major transformation, and we’re looking for someone to help us ensure this new system puts rooftop solar energy at the cornerstone!.Solar United Neighbors (SU...Show moreLast updated: 20 days ago
Technical Support Analyst

Technical Support Analyst

ClarivateR186, Ann Arbor
30+ days ago
Job type
  • Full-time
Job description

We have an exciting opportunity available for a Technical Support Analyst  to join our growing Support Team Customer Care at Clarivate. This is an amazing opportunity to work in a team of Innovative product experts. We have a great skill set in knowledge-centered technical support in the library industry and we would love to speak with you if you have skills in customer care, information science, librarianship and technology.

You will provide world-class technical support for Innovative hosted and remote, customer-based systems, diagnosing and remediating hardware, network, and Linux / Unix / Windows OS-level issues for Innovative library systems. You will works in a close, collaborative manner with other Technical Support Analysts, Cloud Operations, and Product teams in order to provide the highest levels of customer service to Innovative customers. If this sounds like an opportunity you are interested in, then we would love to talk to you!

About You – experience, education, skills, and accomplishments

  • Bachelor’s degree in computer science, or other related fields or equivalent work experience.
  • 2 years of experience providing customer support in a technical environment.
  • 2 years of experience providing Linux / UNIX / Windows server support.
  • 2 years of experience working on two or more hardware platforms (Dell, IBM, SUN) and operating systems (Red Hat Linux, Centos, Windows).

It would be great if you also had . . .

  • Experience with C and Java stack tracing and debugging tools.
  • Experience with tape / enterprise backup solutions.
  • Detail-oriented approach with excellent follow-through, particularly in terms of documentation and procedures.
  • Ability to work both independently and as part of a team and to display consistently good judgment.
  • Strong commitment to great customer service.
  • Experience working with Innovative’s Millennium or Sierra systems.
  • Experience working with web applications, scripting languages, network technologies, and / or relational databases (Oracle, Postgres, Apache, Tomcat, OpenSSL).
  • Experience troubleshooting networking, TCP / IP, SMTP, DNS, Virtualization (Hyper-V and VMware) and client / server technology.
  • What will you be doing in this role?...

  • Serve as a first line of Support for Sierra & Millennium ILS customers.
  • Establish and develop trust-based relationships with Innovative customers.
  • Employ advanced UNIX / Windows tools and techniques to be successful.
  • Develop & sharpen your expertise in the Sierra application stack.
  • Share your advanced knowledge with colleagues.
  • Partner daily with other Technical Support Analysts and Product Specialists to deliver technical and application support.
  • Provide emergency response support (in Site Down / Critical situations)
  • Escalate problems to second level of support when appropriate.
  • Document procedures and troubleshooting steps.
  • Hours of Work

  • Full time, permanent
  • Although duties are typically performed during normal business hours, off-hours work / on-call shifts may be required to meet customer and / or business needs.
  • Hybrid position in Ann Arbor (2-3 days a week in the office)
  • Clarivate is an Equal Opportunity Employer Vets / Minorities / Women / Disabled