Ticketing agent Jobs in Tallahassee, FL

Job Description

This is a remote position.

We are a globally connected, remote-friendly team dedicated to providing seamless ticketing and travel services to clients worldwide. With decades of industry expertise, we offer a flexible and supportive work-from-home environment, perfect for individuals looking to start a rewarding career in the travel industry.

Responsibilities :

Ticketing & Booking Support :

Assist clients in booking flights, cruises, train tickets, and other travel-related reservations

Verify availability, pricing, and travel regulations before processing bookings

Ensure all reservations are accurate and align with client preferences, schedules, and budgets

Process modifications, cancellations, and rebookings as needed

Client Assistance :

Communicate with clients via phone, email, and chat to understand their travel needs

Provide personalized recommendations for routes, airlines, and seating options

Address customer inquiries, resolve booking issues, and handle special requests professionally

Administrative Support :

Maintain detailed records of bookings, payments, and client interactions using our system

Process payments and send confirmation details to clients on time

Stay informed about airline policies, travel restrictions, and industry updates

Benefits of Joining Our Team :

Fully remote position with the flexibility to work from home

Comprehensive training provided—no prior experience required

Access to exclusive travel discounts and perks for personal use

Supportive and collaborative team environment with mentorship and professional growth opportunities

Unlimited earning potential with performance-based incentives

Requirements :

Strong written and verbal communication skills in English; bilingual abilities are a plus

Excellent organizational and problem-solving skills with attention to detail

Customer service or ticketing experience is preferred but not required—training is available

Self-motivated and able to work independently in a remote setting

Basic computer proficiency, including familiarity with booking platforms and CRM tools (training provided)

Requirements

Remote, Scheduling, Self Motivated, Energetic, Customer-oriented, Work from home, Planning, Coordinator, Flexibility, Event, Hotels, Reservations, Travel Agent