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Transportation dispatcher Jobs in Aurora, CO
Dispatcher
AWP SafetyEnglewood, Colorado, United StatesDispatcher
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Dispatcher
Fine Management LLCAurora, CO, USDispatcher
Area Wide ProtectiveEnglewood, Colorado- Promoted
Transportation Engineer
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AWP SafetyEnglewood, Colorado, United StatesJob Description
AWP Safety is America’s Traffic Control Leader, providing services for DOT and infrastructure projects as well as representing nearly every major public utility : electric, gas and telecommunications It is looking to add a Dispatcher for the Englewood, CO location.
Pay - $23-25 hourly
POSITION SUMMARY
The Dispatcher will demonstrate commitment to achieving the organization's goals and objectives
by coordinating and managing the drivers’ schedules to ensure equipment is picked up and delivered in a timely manner. Performing multiple tasks effectively with a focus on timeliness and responsiveness, high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Provide the highest level of customer service and satisfaction
- Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
- Receive any incoming customer service calls
- Schedule and coordinate all service calls and adjust drivers’ daily schedules as required
- Monitor drivers throughout the day via the dispatch system
- Create the next day driver schedule ensuring customer needs are met
- Add new customer jobs and tickets to the computer system (TCR)
- Conduct job service checks for jobs that have been out for 30 days or more
- Complete a “final edit” of each job ensuring the ticket has all the required information for billing
- Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners
- Perform other functions as necessary or as assigned
Qualifications
QUALIFICATIONS / EDUCATION
Additional Information
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.