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Dialysis Union Unit Clerk - Ward Clerk
Fresenius Medical CareBrooklyn, NY, US- Full-time
PURPOSE AND SCOPE :
Support FMCNA's mission, vision, core values and customer service philosophy. Adhere to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.
Under close supervision and direction of the Clinical Manager or Charge RN, compiles, verifies, and files medical records of dialysis patients in the facility according to company standard operating procedures and pertinent regulatory requirements, ensuring patient confidentiality at all times. May provide other patient customer service functions as needed by the clinical manager.
DUTIES / ACTIVITIES :
CUSTOMER SERVICE :
- Responsible for driving the FMS culture through values and customer service standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Prepares lab slips and tubes for routine and non-routine blood work;
EDUCATION
EXPERIENCE AND REQUIRED SKILLS
EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate : $15.43-$23.13"
EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.