Web manager Jobs in Grand Rapids, MI
Last updated: 13 hours ago
Customer Success Manager / Account Manager.Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them...Show moreLast updated: 4 days ago%20Pte.%20Ltd.)
Changi Airport Group (CAG) is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports.
As airport manager, CAG performs the key functions of a...Show moreLast updated: 1 day ago
Michigan by delivering blazing-fast fiber internet, secure colocation, and cutting-edge business voice solutions, is growing and looking to hire an.
Account Manager for their Michigan territory!.Rem...Show moreLast updated: 2 days ago
The ideal candidate should be a creative and versatile Web.Show moreLast updated: 30+ days ago
The successful candidate will report to the GM of an Electric Vehicle (“EV”) Charging Company located in Singapore.In this role, you will be in charge of the full spectrum of the accounting, financ...Show moreLast updated: 4 days ago
The Veterinary Council (VC) will be responsible for governing and regulating the professional, ethical and practical standards of the veterinary profession in Singapore.
The VC will oversee the regi...Show moreLast updated: 1 day ago
We are seeking an experienced Tax Manager to oversee and manage all tax-related matters for our clients.The ideal candidate will have strong technical tax knowledge, leadership skills, and the abil...Show moreLast updated: 4 days ago
Remote Senior Front End Web Developer.Remote Senior Front End Web Developer.This is a great opportunity where you will be creating, enhancing, and maintaining ecommerce websites, primarily in Suite...Show moreLast updated: 1 day ago
As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience.
Ensuring that great food is prepared & served.Keeping our restaurants fun...Show moreLast updated: 13 hours ago
ABOUT DIVIDEND RESTAURANT GROUP.Dividend Restaurant Group (DRG) was built on the core belief that the foundation of a company is defined by the character of the team, the versatility of its systems...Show moreLast updated: 4 days ago
You will lead the Financial Reporting function and oversee the monthly closing of accounts and perform review of month-end analysis and reconciliation schedules.
You will also oversee statutory and ...Show moreLast updated: 4 days ago
You're an experienced restaurant manager looking for an organization that will invest in your development and give you opportunities for advancement.
You enjoy a challenge and are always pushing for...Show moreLast updated: 1 day ago
Can you picture yourself as the intern for a busy marketing department while expanding your professional development skills?.
Marketing team on a variety of disciplines within Digital Marketing rela...Show moreLast updated: 4 days ago
Remote Senior Front End Web DeveloperLocation : .Remote Senior Front End Web Developer.This is a great opportunity where you will be creating, enhancing, and maintaining ecommerce websites, primarily...Show moreLast updated: 20 hours ago
Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision.Matching Health Savings Account Contributions, Dependent Care flexible spending account (F...Show moreLast updated: 30+ days ago
Applicants must be available for Pacific Time Zone working hours.As a UI Designer, you will collaborate with cross-functional teams to design responsive desktop and mobile experiences for Agilent’s...Show moreLast updated: 30+ days ago
Company : Empire Hospitality Group.Location : Multiple locations within designated district.Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Servic...Show moreLast updated: 30+ days ago
Do you like using your IT skills to solve complex problems in a highly collaborative environment? Join the UFP Industries' IT team where you will be integral to the continuous improvement of our co...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Manager / Account Manager
DigifySingapore, Michigan, SingaporeFull-time
- Promoted
Manager / Senior Manager, Design Management
Changi Airport Group (Singapore) Pte. Ltd.Singapore, Michigan, SingaporeFull-time
- Promoted
Account Manager
PursuitMichigan, United States, United States$110,000.00–$130,000.00 yearly
Full-time
Web Designer Job at Worldpakistan in Grand Rapids
WorldpakistanGrand Rapids, MI, United States$35.00–$45.00 hourly
Full-time
- Promoted
Finance Senior Manager / Manager
YTL PowerSeraya Pte. LimitedSingapore, Michigan, SingaporeFull-time
- Promoted
Manager / Senior Manager – Licensing
This is an IT support groupSingapore, Michigan, SingaporeFull-time
- Promoted
Tax Manager
JRG GLOBAL ADVISORY PTE LTDSingapore, Michigan, SingaporeFull-time
- Promoted
Senior Front End Web Developer
Creative Financial StaffingGrand Rapids, MI, US$130,000.00–$150,000.00 yearly
Full-time
- Promoted
- New!
Manager
SubwayGrandville, MI, USFull-time +1
- Promoted
MANAGER
Dividend Restaurant GroupMI, United StatesFull-time
- Promoted
Manager / Senior Manager (Financial Reporting)
Public Service DivisionSingapore, Michigan, SingaporePermanent
- Promoted
Shift Manager
Wendy'sWyoming, MI, United StatesFull-time
- Promoted
Digital Marketing Web Intern
FlexcoWalker, MI, United StatesFull-time
- New!
Senior Front End Web Developer
MediabistroGrand Rapids, MI, United States$130,000.00–$150,000.00 yearly
Full-time
Marketing Manager, Web Design
Lake Michigan Credit UnionGrand Rapids, MIFull-time
UI Designer - Digital / Web
AgilentMI, USRemote
Full-time
- Promoted
District Manager
Subway - 1683-0Wyoming, MI, USFull-time
Senior Web Developer
UFP IndustriesGrand Rapids, MIFull-time
Customer Success Manager / Account Manager
DigifySingapore, Michigan, Singapore4 days ago
Job type
- Full-time
Job descriptionMinimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries. Proven experience in customer success or account management within a B2B SaaS or software company. Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction. Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions. Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers. Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients. Demonstrated success in renewals, upselling, and account expansion strategies. Exceptional written and verbal communication skills, with a focus on clarity and professionalism. Meticulous attention to detail and a high degree of accuracy in all deliverables. A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness. Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage. Willingness to travel to Singapore on occasion if working remotely.
Customer Success Manager / Account Manager
Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.
Digify is used in 138 countries today. We have more than 600,000 users worldwide.
THE ROLE
As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.
What You Will Be Doing
- Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
- Increase customer satisfaction and retention by building strong, long-term client relationships.
- Conduct regular check-ins to improve product usage and address customer issues promptly.
- Collaborate with customers on renewals, account expansions, and retention strategies.
- Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
- Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
- Troubleshoot technical issues in partnership with the Engineering and Development teams.
- Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
- Proactively manage a book of business, tracking account health and mitigating retention risks.
- Collaborate cross-functionally to optimize processes and implement solutions for customer success.
- Support system configuration and onboarding processes tailored to customer requirements.
Requirements
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
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