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Jobs in Nd us

Last updated: 3 days ago

Call Center & Contact Center Professionals

Hire Resolve.comND, US
Remote
Full-time
Quick Apply

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals.Senior Manager, Head of Contact Center, and Director-level roles).Lead and opt... Show more

Independent Contractors Home Product Assembly- North Dakota

Backyard DiscoveryNorth Dakota, United States
Full-time

Independent Playset Installation Contractor (1099).Backyard Discovery is seeking .This opportunity is ideal for experienced installers, carpenters, or small construction businesses looking for... Show more

Super Heater Operator in the BAKKEN

Sideworx Connect USANorth Dakota, United States
Full-time

Job Title: Super Heater Operator.Qualified candidates must meet the following criteria:.Minimum of 2 years of hands-on experience operating super heater equipment.Proven ability to troubleshoot and... Show more

CNA

Common Spirit HealthTurtle Lake, ND, United States
$15.51 hourly
Full-time

CommonSpirit Health is building a healthier future for all through its integrated health services.As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health del... Show more

Delivery Driver - Onboarding / Onboard

DoorDashNorth Dakota, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Commercial Vehicle Inspector

Beacon InspectionNorth Dakota, United States
Full-time

Now Hiring Commercial Vehicle Inspectors.Enjoy the flexibility of setting your own schedule, and take charge of your day.Minimal supervision — maximum independence!.This is a Contract/1099 position... Show more

Online Survey Taker. Earn up to $25 per survey. - Remote - Underwood

Earn HausUnderwood, North Dakota, United States
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more

 • Promoted

Foreman Apprentice 1 - El Paso, TX

OsmoseND
$23.00 hourly
Full-time

Osmose Foremen Apprentice I are responsible for learning the inspection, maintenance, and restoration process of utility infrastructure.They are also responsible for applying the knowledge learned ... Show more

Customer Service Representative

Enoah Isolutions Inc.North Dakota, United States
Remote
Full-time

Interpret contract benefits accurately to policyholder, agents, and providers with a positive and professional approach.Provide claim status to policyholders or providers with a positive and profes... Show more

Regional Trauma Sales Representative - Central/MidAtlantic Regions

Stryker Employment Company, LLCNorth Dakota, Virtual Address
Full-time

Regional Trauma Sales Representative.This person can be located in any of the states listed here: Colorado, Illinois, Minnesota, Iowa, North Dakota, South Dakota, Montana, Wyoming, Wisconsin, Misso... Show more

URGENT: House Sitter Wanted - Reliable House Sitter Needed In Turtle Lake, Nd Earn $150 Daily Care

HouseSitter.comTurtle Lake, North Dakota, USA
Full-time

Hello there! I'm Philip, a homeowner in the charming Turtle Lake, North Dakota, and I'm on the lookout for a reliable house sitter to help me out when I'm away.Your primary responsibili... Show more

 • Promoted

PRN Expressive Arts Coordinator

Mayhill HospitalNorth, Dakota, US
Full-time

PRN Expressive Arts Coordinator Opportunity!.John's, a 132-bed psychiatric care facility located in Fargo, North Dakota, has been providing services for children, adolescents, and adults to address... Show more

URGENT: Elder Care Provider Wanted - Compassionate Elder Care Provider Needed In Turtle Lake, North

ElderCare.comTurtle Lake, North Dakota, USA
$50.00 hourly
Full-time +1

Hello! Our family in Turtle Lake, North Dakota is seeking an elder care provider for our loved one.This is a full-time position, and we are open to live-in or live-out arrangements.The role will in... Show more

Assistant Waiter - Virtual Job Fair @ Norwegian Cruise Line

Norwegian Cruise LineNorth Dakota
$3,000.00–$3,730.00 monthly
Permanent

INTERESTED TO EXPLORE A CAREER AT SEA?.This could be your lucky day! We invite you to read more about exciting shipboard opportunities on board M/S Pride of America, sailing year-round in Hawaii!.I... Show more

(Remote) Professional Services Trainer

N. Harris Computer Corporation - CADNorth Dakota, United States
$70,000.00 yearly
Remote
Full-time

Cayenta, a division of Harris; is seeking a Professional Services Trainer who will join our Professional Services team to support customer implementations, software adoption, and user readiness ini... Show more

Sales Representative

Dinges Fire CompanyUnderwood, ND, US
Full-time +1

To plan and carry out all sales activities on assigned accounts or areas.Responsible for ensuring customer satisfaction and managing quality of product and service delivery.Develop relationships wi... Show more

North Dakota NASDA Field Enumerator- Walhalla, Pembina, Rock Lake, Adams

National Association of State Departments of AgricultureND, USA
$17.84 hourly
Part-time
Quick Apply

The National Association of State Departments of Agriculture (NASDA).Are you looking for a job with.This field enumerator position earns a.If this sounds like the right opportunity in agriculture f... Show more

Education Specialist- Remote

Moses-Weitzman Health System IncRemote, North Dakota, 99999
Remote
Full-time

The Weitzman Education Specialist will work closely with the Weitzman Institute Education core and is responsible for the project management of Weitzman Institute education interventions related to... Show more

Call Center & Contact Center Professionals

Call Center & Contact Center Professionals

Hire Resolve.comND, US
30+ days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Hire Resolve is assisting call center and contact center organizations in hiring experienced call center professionals for multiple mid–senior opportunities across customer service, sales, and operations. This is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles).

Key Responsibilities

  • Lead and optimize day-to-day contact center operations across voice, email, chat, and digital channels
  • Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
  • Improve customer experience (CSAT, NPS, FCR) while balancing cost-to-serve and service levels
  • Own workforce performance in partnership with WFM (forecasting, scheduling, adherence, occupancy)
  • Implement quality assurance frameworks, calibration routines, and continuous improvement plans
  • Oversee training and onboarding programs; maintain knowledge management and readiness standards
  • Partner with cross-functional stakeholders (Sales, Product, IT, Compliance, HR) to execute operational initiatives
  • Monitor and report operational metrics (AHT, ASA, abandonment, conversion, attrition) and present action plans
  • Support contact center technology adoption (CRM, ticketing, CCaaS, dialers, analytics, QA tools)
  • Ensure workplace safety and compliance alignment with applicable standards (including OSHA expectations)

Requirements

  • Education/credentials: High school diploma or GED required; associate or bachelor’s degree in Business, Communications, Operations, or a related field preferred (or equivalent experience)
  • Experience: Typically 5–12+ years in call center/contact center environments, including 2–6+ years in leadership (Supervisor, Team Lead, Manager, Senior Manager)
  • Core skills:
    • People leadership, coaching, performance management, and change leadership
    • KPI-driven operations management and continuous improvement (Lean/Six Sigma exposure is a plus)
    • Workforce management fundamentals (forecasting, scheduling, real-time adherence)
    • Quality, training, and customer experience improvement
    • Strong business communication and stakeholder management
  • Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools)
  • Language: Professional English required; additional languages are a plus depending on customer base and region
  • Work arrangements: On-site, hybrid, and remote options may be available depending on client needs; shift flexibility may be required in some environments

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development