Call Center Agent I - Hardware. Provide first-level call center support to Field Service Techs for hardware inquiries on Toshiba MFPs, Barcode Printers as well as other tech support activities. Gather call information or work with Technicians of varying skill levels in order to identify root cause a...
We are seeking a dynamic and experienced Call Center Manager to lead our team of Call Center Associates. You will ensure that our call center meets production requirements for transferred calls and maintains high-quality call standards. Inspire and lead a large team of Call Center Associates to meet...
Monitor and analyze call center metrics and KPIs (Key Performance Indicators) such as call abandonment rate, first call resolution rate, average handle time, and customer satisfaction scores to identify areas for improvement and implement effective solutions. Develop and implement strategies to opti...
Under the supervision of the Customer Service Manager, the Call Center Lead assists with training/cross training staff, oversees the tasks handled by staff to ensure deadlines are met and ensure productivity. Monitor call queues and works with different departments to maintain an average speed of an...
Bilingual Spanish Medical Call Center Representative Needed IMMEDIATLEY!. As a Medical Call Center Representative, you will be the frontline communicator between healthcare providers, and patients. Professionally handle incoming calls from patients. ...
Medical Call Center Representative,. ...
We are looking for an organized, tactful communicator to work full-time with benefits at a medical call center: does this sound like you?. Have prior experience as a Medical Assistant, Dental Assistant, receptionist, or call center. Silver Medical Staffing is a rapidly growing, locally owned and ope...
Handle high volume of calls regarding Denti-Cal, Medicaid and other Insurances. Aggressive outbound calls efforts and follow ups on patients with incomplete care including any missed or cancelled appointments. All candidates will be managed to KPIs with regards to outbound calls and appointment book...
Answer telephone calls efficiently a Call Center, Part Time, Representative, Diversity, Administrative, Patient, Health. ...
Call Intake for all ECCO phone lines and Operator call analyses functions as directed by the SOP and call center leadership. ...
Experience answering calls regarding medication refills from patients and pharmacies. ...
Call Center Agent I - Hardware. Provide first-level call center support to Field Service Techs for hardware inquiries on Toshiba MFPs, Barcode Printers as well as other tech support activities. Gather call information or work with Technicians of varying skill levels in order to identify root cause a...
This position will require excellent communication skills, high level proficiency of computer skills, acute attention to detail with the ability to multi-task and a strong customer service background with experience handling high volume inbound calls from customers. Assist customers with goal of ach...
You will handle inbound and outbound calls, address customer inquiries, resolve issues, and provide information about our products and services. Key Responsibilities:Make outbound calls to follow up with customers, provide information, and address any concerns. Ability to handle high call volumes an...
Cancer Center - Call Center (428767). Provides outbound call center services within the Cancerl Center, applying expert understanding of each clinic's unique scheduling requirements. Minimum 6 months experience working at UCI Medical Center's Call Center. Takes inbound calls from patients calling to...
Call Center/Customer Service experience - Inbound and Outbound calls. We are looking for two (2) strong Call Center/Customer Service candidates to support an employer of choice in Orange County, CA. Answer all dealer phone calls with a professional, courteous, and friendly manner. Provide accurate a...
Under moderate supervision, the PBX/ Call Center Representative answers a multi-incoming computerized PBX system and directs calls to the appropriate extension, department or individual. Jude Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commi...
No Cold Calling- We have a high volume of inbound sales leads and walk in traffic. ...
The IDS Call Center Analyst reports directly to IDS Call Center Management. He/she is responsible for designing, building, configuring, and testing the IDS Call Center applications. ...
Care Center Representative (Call Center Representative). Minimum of 1 year experience as a call center representative with referral and service functions experience in a bank or financial institution. Handle a variety of customer service and referral calls and chat interactions in a prompt and court...
Sign-on bonus available for external applicants! Contact us today to learn more! The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to: phones, e-mail, web channels, mai...
No Cold Calling- We have a high volume of inbound sales leads and walk in traffic. ...
Qualifications: Have at least 6 months of experience in a call center or a role involving handling high call volumes (e. If you prioritize customer satisfaction, boast call center expertise, and are motivated by achieving goals, this role could be the perfect fit for your career ambitions. Experienc...
Villa Elena Healthcare Center -. Must have knowledge and awareness of the care needs of the elderly and/or chronically ill. Maintains a current list, from nursing services, of residents who are not physically able to participate in activities, and current records of the type and frequency of activit...
We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience.We welcome applicants who are interested in upward mobility, a positive work environme...