POSITION DESCRIPTION- Contact Center Supervisor- Tier 2. The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thought...
Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc. Call center sales experience preferred 2. Maximize sales opportunities by effectively answering and handling...
Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc. Call center sales experience preferred 2. Maximize sales opportunities by effectively answering and handling ...
Customer Service Representative - Call Center. We are excited to share a new opportunity, Customer Service Representative! PrideStaff, a nationally recognized staffing company, has been given an opportunity to assist a bona fide top employer in this market! Are you working, but looking to explore? A...
Call Center Collections Director. We are seeking a dynamic and experienced Call Center Collections Director to join our team and lead our outbound collections efforts. Proven experience in debt collection, call center operations, or financial services management, with a minimum of 6-10 years in a se...
INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated ...
BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS . We are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. Ensure first call resolutio...
Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT ...
As a CGS, you will be connecting with our valued customers and giving them the best experience possible.We feel that your success is our success! You will have the opportunity to develop into other roles to enhance your career.We are looking for people who are hungry to learn new things, love people...
Previous customer service, banking, and/or call center experience required. Manages inbound calls and/or virtual teller sessions. ...
IDIQ is seeking full time Member Advisors to join our Call Center. Two years or more years of experience working in a business call center and/or sales environment. They will utilize the art of active listening, apply problem-solving skills to de-escalate customer concerns, and utilize sales skills ...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong ph...
INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automat...
ENTRY LEVEL BILINGUAL CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limite...
OneTouch Direct is not your typical Call Center. Two plus years of call center management experience. Two plus years of demonstrated employee management experience in a call center or similar type environment. Founded in 1998 we have since grown into one of the most preeminent providers of cont...
Under the direction of the YMCA Engagement and Solutions Center (YES Center) Call Center Director, the YES Center Call Center Specialist will be responsible for receiving inbound and performing outbound calls that support Family Center operations and enhance the member/program participant’s experien...
INBOUND CALL CENTER REPRESENTATIVE SUPPORTING TOLLING OPERATIONS. Ensure first call resolution through problems solving and effective call handling . MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated...
The Medical Call Center Scheduler is responsible for helping patients via inbound and outbound calls, emails, texts, and web chats. United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care a...
This is a temporary / seasonal position Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion o...
Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc. Call Center, Inside Sales, Sales. Call center sales experience preferred – 2. Maximize sales opportunities by...
The Call Center Manager (Patient Engagement Manager) is responsible for leading, developing, coaching, and managing a team of 5-10 Patient Engagement Representatives within a call center environment. Ensures development and overall supervision of call center team. OR 2+ years working in UVVC’s call ...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Are you an insurance professional with a passion for leadership? Are you interested in leading a team to provide exemplary customer service? Submit your application to our Personal Lines Customer Service Supervisor role today! Job Summary Supervising Customer Service team members in a business unit ...
OneTouch Direct is not your typical Call Center. OneTouch Direct is seeking a dynamic and experienced Call Center Assistant Director to join our team. In this role, you will be responsible for overseeing the operations and performance of our call center, ensuring efficient processes, exceptional cus...
We are seeking an experienced and strategic Senior Director of Call Center Operations (Service Delivery Leader) to oversee and manage multinational call center operations. The ideal candidate will have a proven track record of successfully leading and coordinating call center teams in different geog...