Experience in a leadership role for call centers with internal and third party resources (this can be as a call center leader or WFM; senior, lead or management role). Experience and knowledge of call center dynamics, including workload demand forecasting, staffing, queues, schedule preferencing, da...
AMERICAN DIRECTIONS is currently hiring Call Center Representatives for its facility in Lakeland, Florida. NO SALES INVOLVED! This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals! No previous experience necessary. ...
Call Center Representatives perform the following functions:. Previous call center experience preferred. ...
Ability to work comfortably and grow in a fast-paced, high-volume call center environment. ...
CALL CENTER COLLECTIONS REPRESENTATIVE. Our Call Center Collections Representatives are responsible for the following tasks:. This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Make outbound and receive inbound cal...
Ability to work comfortably and grow in a fast-paced, high-volume call center environment. ...
Manages daily call center operations including staff performance, call center productivity and service standards. Monitors call center metrics such as call volume, abandonment rates and calls in queue to prepare forecasts and determine daily goals. Oversees daily call center operations to ensure tha...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong ph...
The Call Center Superviosr supervises internal Call Center inbound and outbound customer telephone activities and functions including, but not limited to CSR staff performing telephone service support for inbound customer calls and outbound telemarketing campaigns. Our client, a Tech forward Outsour...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required A high school diploma or GED is preferred Technical savvy (able to toggle between multiple browsers & systems using dual monitors) Previous experience ...
Local pharmaceutical company seeking experienced call center representatives to handle customer calls. Call Center Customer Service Representative – Temp to hire. Commitment to providing exceptional customer service to each caller. Requests for accommodation related to our application pr...
You’ll work in a fast- paced Contact Center where you’ll have meaningful client-focused conversations. As an Inbound Financial Services Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their banking needs. Manage digital-related inquir...
Route the First Report of Injury call to the appropriate Triage Unit member for further handling. ...
Local pharmaceutical company seeking experienced call center representatives to handle customer calls. Call Center Customer Service Representative – Temp to hire. Commitment to providing exceptional customer service to each caller. Requests for accommodation related to our application process can be...
Experience working in high call volume, customer service, or call center environments. Join Lap of Love as a Call Center Representative and Love What You Do!. Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing c...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...
Qualifications Previous 3-6 months customer service or customer support experience preferred Previous 3-6 months call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 20-25 words per minute accurately Strong phone an...
Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc. Call Center, Inside Sales, Sales. Call center experience in the areas of customer service and/or phone sale...
Call Center Representatives perform the following functions:. Previous call center experience preferred. ...
Local pharmaceutical company seeking experienced call center representatives to handle customer calls. Call Center Customer Service Representative – Temp to hire. Commitment to providing exceptional customer service to each caller. ...
Responsibilities of Remote Call Center Representative. MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. ...