Call Center Manager: Average Salary in Carrollton, TX in 2024

SmithRx is looking for a motivated team member to strategically lead, measure and manage partnership with our Business Process Outsourced (BPO) call centers to ensure consistent delivery of an exceptional customer experience. Set up BPO support partners for success and drive excellence in CSAT, prod...

Call Center Operations Manager. Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Collects and analyze call-center statistics. ...

Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. Our team is looking for experienced call center leaders to support commercial and public sector clients. A background in call center operations management is ...

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. MCI organically grows, acquires, and operates companies that have a synergistic pro...

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of contac...

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of cont...

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of contac...

Call Center Manager (Auto Insurance Claims). TheCall CenterManager is responsible for overseeing the initial claims intake process for automobile insurance claims. The Call Center FNOL Manager will lead a team of FNOL representatives, ensuring high levels of customer service, accuracy, and adherence...

MCI is seeking an experienced Insurance Call Center Claims Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred....

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager II to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of conta...

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of cont...

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of contac...

Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. Our team is looking for experienced call center leaders to support commercial and public sector clients. A background in call center operations management is ...

MCI is seeking an experienced Insurance Call Center Claims Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred....

Alacrity Solutions Call Center Manager (Auto Insurance Claims) Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. The Call Center Automobile First Notice of Loss (FNOL) Manager is responsible for overseeing the initial claims int...

Monitor and verify call center staff phone calls with patients, providers, and third-party payers. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. Call center management/supervisor experience. Project management experie...

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. MCI organically grows, acquires, and operates companies that have a synergistic pr...

SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing accounts. This is a senior-level position requiring experience in account management of cont...

Customer Service Representatives will be assisting customers with electrical products via phone, email and chat. Customer Service Representative. Ability to demonstrate soft skills (customer service, listening skills and customer empathy). Minimum 2 years customer service experience - call center an...

As a Contact Center and Dispatch Manager, with responsibilities for managing contact center operations and dispatching/scheduling field service resources, you will play a critical role in ensuring seamless coordination between customer inquiries, service requests, sales, and operations teams. Sr Man...

Work with product operations, customer operations, engineering, and other quality operations teams to execute on delivering SLAs for high-priority pilots. As a Program Manager (PgM) for Quality Control, you will cultivate a highly calibrated workforce of quality control specialists who inspect and v...

The Remote Operations Center Manager is responsible for management and oversight of the real time remote operations of renewable generating assets performed by the ROC on a 24/7 basis, assuring Dispatcher and Generator Operators (GOPs) performance, quality, NERC, and Industry standards with safe and...

As we continue to grow, we are seeking a motivated Operations Manager to oversee our day-to-day operations and contribute to our success. As the Operations Manager, you will play a pivotal role in leading and managing our operational activities to ensure the efficient and effective functioning of ou...

The Project Manager will be responsible for managing all aspects of assigned construction projects, including contract administration, buy-out of materials and subcontracts, scheduling, submittal process, requests for information, change orders, preconstruction and progress meetings, schedule of val...

Project Manager – Job Description. The Project Manager will be responsible for coordinating activities that are part of a regulatory requirement to achieve demonstrable process enhancements. Provides end-to-end project management support to projects with little to no supervision. Has responsibility ...