Monitor and verify call center staff phone calls with patients, providers, and third-party payers. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. Call center management/supervisor experience. Project management experie...
Interface with the client, company and project team leadership, measuring and communicating project metrics and recommending program changes as needed . Help ensure project timeliness and quality by identifying and mitigating risk through status reporting and project updates . Strong knowledge in pr...
Coordinates and monitors projects using a combination of internal staff, consultants, and vendors from initiation through delivery. Ensures completion of all project targets and requirements on schedule and within budget. Coordinate and manage projects throughout the lifecycle including design, deve...
A company is looking for a Call Center Specialist. ...
Key Responsibilities:Identify caller needs, answer questions, and resolve issuesCompile call center statistics and reportsMaintain call center processes, procedures, and client informationRequired Qualifications:2+ years of customer service experienceBachelor's DegreeCall center experienceBachelor's...
Key Responsibilities:Supervise call center staff to ensure quality standards and deadlines are metInterview, hire, and promote contact center staffDevelop work schedules, evaluate job performance, and recommend appropriate personnel actionsRequired Qualifications:Associate degree or equivalent work ...
A company is looking for an Operations and Grants Manager. ...
A company is looking for an Account Manager - Remote. ...
Key Responsibilities:Supervise call center staff, including active performance managementEnsure team delivers service meeting or exceeding client goals while fostering a culture of operational and compliance excellenceManage call floor operations, maintain service levels, and strategize for continuo...
A company is looking for a Remote Call Center Representative. Key Responsibilities:Manage incoming calls regarding Benefits, Enrollment, Eligibility, Invoicing, Claims, and related topicsExplain Medicare Part D and/or Part C Medicare Advantage Programs and answer related questionsNavigate plan benef...
A company is looking for a Senior Engineering Operations Manager, Incident Management. ...
A company is looking for a Project Manager for the Catalyst team. ...
A company is looking for a National Channel Account Manager. ...
A company is looking for an Intake Specialist Weekend Call center Part time Sat/Sun. ...
A company is looking for a Bilingual Call Center Agent. Key Responsibilities:Take calls on behalf of a government departmentWork in a fast-paced, high call volume environmentProvide excellent customer service in both English and SpanishRequired Qualifications:Availability to work full-time Monday to...
The Role: Member Services Agent (Call Center). Minimum of 1-year CALL CENTER (not the same as customer service) experience within the last 3 years. Starting pay for Tier 1 Contact Center Agent: $17. This is not your average call center job, this is a place for you to grow your career! In 2022 40% of...
Our HQ is near Osaka, Japan, we are seeking an account manager for our Houston, TX location!. The Account Manager is responsible for delivering an outstanding customer experience through the processing and support of order management and quotation activities. The Account Manager supports an outside ...
The Senior IT Project Manager - Remote is a critical function within the Project Management Office. Build timelines and develop detailed project schedules, prepare meeting minutes/agendas, track all project action items to successful completion, and regularly report status of project to varying leve...
They're looking to hire an experienced Enterprise Account Manager to be responsible for new logo acquisition and existing account management within Fortune 1000 customers in the TOLA region. Cultivation of robust client relationships and provision of guidance within accounts,. Establishment of a str...
Strong familiarity with project management software, such as e-Builder, Microsoft Project, Project Wise, Primavera Contract manager, or Newforma. Senior Project Manager - Healthcare, Higher Education or State Agency. Mackinnon & Partners is looking to grow it's Facilities Group architectural practic...
Join Lap of Love as a Call Center Representative and Love What You Do!. Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. Experience working in high call volume...
The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates. Process customer pol...
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. We seek an energetic professional interested in h...
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store ManagerJob ID: 1404050BRTitle: Pharmacy Operations ManagerCompany Indicator: WalgreensEmployment Type: Full-timeJob Function: RetailFull Store Address: 4790 LEXINGTON BLVD,MISSOURI CITY,TX,77...