Call Center Representatives will work an average of 40 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm. Works as a productive, cooperative, and engaged team member to serve members and reach individual and Call Center team...
Under the supervision of the Call Center Manager, the Call Center Representative shall ensure that all incoming DWIHN Call Center phone calls are answered and assessed for severity in order to triage the call and provide the most appropriate services. Answers all phone calls using the approved telep...
A company is looking for a Bilingual Inbound Call Center Representative. ...
Reporting directly to the Call Center Manager and under the general supervision of the Call Center Director, the DWIHN Call Center Representative shall ensure that all. DWIHN Call Center phone calls are answered and assessed for severity, in order to triage the call and provide the most appropriate ...
Key Responsibilities:Identify caller needs, answer questions, and resolve issuesCompile call center statistics and reportsMaintain call center processes, procedures, and client informationRequired Qualifications:2+ years of customer service experienceBachelor's DegreeCall center experienceBachelor's...
Call center agent jobs involve conducting political calls, polls, surveys, and fundraising campaigns from the comfort of your own home. Adecco is assisting our client in recruiting Call Center Agents in Michigan. Candidates must meet the following requirements to be considered for Call Center Associ...
Become a part of 365 Live, our 24-hour Call Center. As a Member Service Center Representative, you’ll be challenged to deliver five-star service while building relationships with our members. Our number one goal is to make our members feel like they can call us for anything, anytime, and they&...
As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment process. Our Call Center Representatives maximize efficiency through facilitating and ensuring the accuracy of patien...
We are seeking detail-oriented and customer-focused Customer Service Agents for our client in Ann Arbor! You will be responsible for assisting customers with their travel plans, including booking reservations, providing information about accommodations and services, and ensuring customer satisfactio...
While call center experience is helpful, it's not a requirement. Brand New Call Center Environment:. Work in a state-of-the-art call center designed to enhance your productivity and comfort. Training & work shifts completed on-site in our call center. ...
We are seeking an Inbound Call Center Representative - Dental Insurance to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. ...
The Call Center Representatives will support a high volume, in-bound customer call center on behalf of a local government agency. Choice is in search of two (2) full-time, dedicated and friendly Call Center Representatives to support our Customer in Livonia, MI. Calls are predominantly routine, but ...
The Member Services Representative is responsible for providing day-to-day support for credit union members/callers via inbound & outbound services. This position will report to the Call Center Team Leads. Advance knowledge of Credit Union Operations, Regulations, Procedures the Xtension Call Ce...
Job Title: Call Center Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team in Detroit. The Call Center Representative will be the first point of contact for clients, providing outstanding service and support to address their insurance needs and...
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Call Center Representative Department: Customer Service Reporting Structure: Reports to Call Center Supervisor Job Summary: Impact Health USA is seeking a highly motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first...
Become a part of 365 Live, our 24-hour Call Center. As a Member Service Center Representative, you’ll be challenged to deliver five-star service while building relationships with our members. Our number one goal is to make our members feel like they can call us for anything, anytime, and they’ll be ...
GENERAL SUMMARY: This is a Centralized Call Center Representative representing all offices. Under direct supervision, is responsible for responding to various telephone contacts including incoming calls on patient and private telephone lines. Directs patient calls and records messages for physicians...
Responds to enrollment, eligibility, or helpline services calls and questions, mails information in response to requests, and refers callers or their concerns to the appropriate department and documents the call in the appropriate systems. Customer Service, Call Center, Microsoft office, CSR, phones...
Provide top notch customer service through an inbound/outbound call center environment. Previous call center experience . Each representative will become eligible to work remotely following a series of mandatory Michigan Medicine training. Each representative will agree to adhere to all Michigan Med...
Pharmacy Support Call Center Representative. Pharmacy Support Call Center Representative. Pharmacy Support Call Center Representative. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troub...
As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. Investor Services Representati...
Become a part of 365 Live, our 24-hour Call Center. As a Member Service Center Representative, you’ll be challenged to deliver five-star service while building relationships with our members. Our number one goal is to make our members feel like they can call us for anything, anytime, and they’ll be ...
Job Title: Call Center Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team in Detroit. The Call Center Representative will be the first point of contact for clients, providing outstanding service and support to address their insurance needs and...
Call center agent jobs involve conducting political calls, polls, surveys, and fundraising campaigns from the comfort of your own home. Adecco is assisting our client in recruiting Call Center Agents in Michigan. Candidates must meet the following requirements to be considered for Call Center Associ...