Key Responsibilities:Identify caller needs, answer questions, and resolve issuesCompile call center statistics and reportsMaintain call center processes, procedures, and client informationRequired Qualifications:2+ years of customer service experienceBachelor's DegreeCall center experienceBachelor's...
As a Clinic Call Center Specialist you need to know how to. At least one (1) year experience in a call center or high volume call position, preferred. Triage calls according to priority and urgency, transferring calls as necessary. Answer, direct, and prioritize telephone calls and messages to corre...
A company is looking for a Call Center Specialist. ...
Regularly wear a headset for extended periods in a call center environment. A Patient Support Specialist is responsible for contributing consistent exceptional service to our patients by providing detailed information on products, services, and billing. Take back-to-back phone calls from patients na...
A company is looking for an Intake Specialist Weekend Call center Part time Sat/Sun. ...
Regularly wear a headset for extended periods in a call center environment. Now offering 4-day/10-hour schedules for certain positions* *NO COLD CALLING*. Conduct back-to-back phone calls from patients nationwide. Answer every call as quickly as possible with extreme professionalism. ...
Seeking great Customer Service talent for a Colorado health organization! . As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. ...
Responsible for handling inbound calls from residential homeowners regarding mortgage questions. Requirement is to solve the customers problem on a first call resolution. Calls could be pertaining payments, address change, account password and resets, etc. Contact Center experience required. ...
A company is looking for a Collections Specialist with uncapped monthly bonus potential. ...
A company is looking for an Outbound Call Center Rep - Remote. ...
Key Responsibilities:Provide excellent customer service on FHA guidelines and procedures via calls and emailsUtilize mortgage industry knowledge to respond to client requestsDocument all contacts in a database and stay updated on FHA mortgage processesRequired Qualifications:Minimum of 2 years of mo...
Key Responsibilities:Supervise call center staff to ensure quality standards and deadlines are metInterview, hire, and promote contact center staffDevelop work schedules, evaluate job performance, and recommend appropriate personnel actionsRequired Qualifications:Associate degree or equivalent work ...
A company is looking for a Call Center Representative - Healthcare - Remote US. Key Responsibilities:Answer telephones and respond to basic customer questionsForward calls to appropriate personnelProvide knowledgeable responses to basic client questions and elevate complex cases to appropriate staff...
A company is looking for a Customer Service Specialist for inbound call center operations. ...
Key Responsibilities:Identify caller needs, answer questions, and resolve issuesCompile call center statistics and reportsMaintain call center processes, procedures, and client informationRequired Qualifications:2+ years of customer service experienceBachelor's DegreeCall center experienceBachelor's...
A company is looking for a Program Manager for a Remote RN Call Center position. ...
A company is looking for a Collections Specialist. ...
A company is looking for a Recovery Resolution Specialist. Key Responsibilities:Prepare collection letters and send them to providers within established guidelinesFollow up on outstanding claims by contacting providers and resolving issuesInvestigate claim disputes, escalate issues, and provide accu...
A company is looking for an Intake Specialist Weekend Call center Part time Sat/Sun. ...
A company is looking for a Remote Call Center Representative. Key Responsibilities:Manage incoming calls regarding Benefits, Enrollment, Eligibility, Invoicing, Claims, and related topicsExplain Medicare Part D and/or Part C Medicare Advantage Programs and answer related questionsNavigate plan benef...
Key Responsibilities:Supervise call center staff, including active performance managementEnsure team delivers service meeting or exceeding client goals while fostering a culture of operational and compliance excellenceManage call floor operations, maintain service levels, and strategize for continuo...
A company is looking for a Bilingual Customer Service Representative. ...
A company is looking for a Call Center Specialist. ...
Call Center Customer Support Agent - Healthcare - Remote US. Work primarily in-bound, call center responding to provider inquiries regarding enrollment, claims, policy, etc. Answers telephones and responds to customer questions and/or forwards call to appropriate personnel. Records call on account h...
Call Center Customer Support Agent - Healthcare - Remote US. Interfaces with team members, management, customers, and the client in reference to customer service issues. Stay abreast of industry best practices, process improvements and customer service to maintain state-of-the-art Contact Center. Wo...