Oversee Avaya OneCloud platform design and strategy for enhancing the customer & Partner experience across all digital touchpoints on the customer journey. Understand the overall customer journey for CCaaS and decide the best ways to enhance overall customer experience. Avaya OneCloud Solutions is g...
As Senior Product Manager for Customer Experience, you will be responsible for the creation and execution of customer experience strategy, marketing mix and operational initiative execution for one of Novartis blockbuster pharma brands. You will work closely with the rest of the customer experience ...
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. ...
This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience. Provides frontline team exceptional support through ...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - WILMINGTON-CH...
Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives,. The CX Activation Manager is responsible to host. Creates different customer journeys according to. Customer Journeys for B2C and B2B. ...
Our customer is seeking a Customer Experience Manager in Morris Plains, New Jersey! This is a direct hire opportunity with a growing company that specializes in quality handcrafted outdoor products. Customer Experience Manager Summary:. Responsible for overseeing the daily operations of a specified ...
You will be responsible for designing product strategy around AI, design features and user experiences, and general business cases from concept to launch AI solutions across various channels and platforms to drive automation, increase self service, and enhance the Customer Experience. Interested in ...
Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives,. The CX Activation Manager is responsible to host. Creates different customer journeys according to. Customer Journeys for B2C and B2B. ...
Customer obsessed – You have an absolute passion for ensuring a great customer experience with every contact. Reporting to the Director Business Intelligence and Data Science, the Sentiment Analytics Manager will lead the design and development of text, speech and social analytics solutions for the ...
Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives,. The CX Activation Manager is responsible to host. Creates different customer journeys according to. Customer Journeys for B2C and B2B. ...
Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. Ensures all associates and managers are Wowing the Customer through personal contact with custom...
A Victoria’s Secret & Co Customer Experience Manager . The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports op...
In recognizing the pivotal role account executives play in prospecting new clients, driving sales, and ensuring overall business success, we believe that adding seasoned professionals to our team will bring a wealth of experience, industry insights, and strong business outcomes. We are looking to hi...
Our client is seeking an experienced Customer Service Representative to join a small Customer Service team at their fragrances/flavors company and will be responsible for handling shipping/tracking questions among other duties. Customer Service Representative. Responsibilities of the Customer Servic...
Working closely with their DLE or Account Manager, the Customer Success Managers bring their expertise to provide a range of services to customers including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving dig...
Reporting to the Customer Success Director (CSD), the Lead Customer Success Manager is tasked with fostering successful business relationships while driving growth in Managed IT Services. Along with building partnerships with customer decision-makers to provide value and drive mutual success, a crit...
Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Ex Libris, a Clarivate Company, seeks a dynamic Customer Success Manager (CSM) to join our est...
The Customer Service Manager is responsible for managing the customer support processes at assigned branch locations. Develops and implements processes that ensure consistent and professional product service to all of our customers that is both an effective remedy to customer concerns and an efficie...
The ideal Customer Service Manager will be responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. Continuously review and optimize customer service processes to improve efficiency and customer satisfaction. Develop training pro...
Up to $10k new client account credits. Up to $5k new account donation credits. ...
Job Title: Project Manager - Automated Warehousing Solutions. We're in search of a Project Manager to lead the implementation of automated warehousing and material handling solutions. Responsibilities include managing pre-contract deliverables, coordinating internal teams, and serving as the main co...
Customer Success Managers are the bridge between sales and customer success. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications. Customer Success Managers also work closely with Sales Representatives to close deal...
Project Manager with experience to join our expanding team. Excelling in all phases of construction for sewers, water/wastewater, Pump Stations and site development projects. Water and wastewater design projects experience. Pump station design and rehabilitation, collection system condition assessme...
Become Customer Success Manager (m/f/d) at Retarus. You convince our existing customers with your open, communicative personality, whereby you contact customers proactively. What you'll needYou have successfully completed a bachelor’s degree in Business, Marketing or related fields or have relevant ...