At least 5 years experience in CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. Deep understanding of CX metrics such as NPS and how to leverage insights...
This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers. Commer...
Department Name Customer Experience Work Experience 6 - 8 years Qualifications Any Graduate The **Customer Experience Manager (Enterprise Accounts) US** will be responsible for the post sales relationship of Roambees top Accounts and strategic logos. Customer Experience Manager (USA)*...
At least 5 years experience in CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. Deep understanding of CX metrics such as NPS and how to leverage insights...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Deliver a customer ce...
The Senior Research Manager (internally known as Senior Account Manager) will be an integral part of the Customer Experience team. Prior experience using Voice of The Customer (VoC) tech platforms (Qualtrics, Medallia, InMoment) a strong plus . The Senior Account Manager will report to the Director ...
The team focuses on a wide range of products that collectively power a world-class customer experience, including areas like our mobile ride-hailing apps, pickup & drop off experience, and in-vehicle experience. The Product Experience Team at Zoox works across the company to define and champion the ...
This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers. Commer...
In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. Essential Duties and Responsibilities of Customer Experience. Ensure all associates utilize company tools and technology to deliver an ...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - BAY-UNION CIT...
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Account Delivery Manager (ADM) is responsible for the delivery of the operational services within a MMIS account, cost and resource management, maintaining client relationship, driving improvement, and identifying cost savings and efficiencies. The ADM partners with the Account General Manager (AGM)...
We are looking for project managers who can thrive in a fast-paced workplace where both individual drive and team collaboration are the keys to success. A firm grasp of the fundamentals of project management is important, but there is more of importance than just the typical skill set. Being able to...
Kavaliro's client is seeking a Project Manager in San Diego, California. Manage and lead projects from concept to completion. Engage with stakeholders to define project scope and objectives. ...
Our successful Project Managers are responsible for shipping new features. This is a hands-on position where the Project Manager will be involved in requirements analysis, functional and technical design discussions, testing, proof- of-concept, and more. You take responsibility; you feel a personal ...
Do you have a passion for creating ground-breaking, impactful features that surprise and delight millions of users? Do you enjoy solving challenging problems in a fast-paced, dynamic environment where you'll work with many different teams across Apple? If so, we are looking for a Software Engineerin...
Job Ad: Building Automation Operations Manager (Remote, Nationwide). Building Automation Operations Manager. This fully remote position allows you to work from anywhere in the United States while overseeing nationwide operations. Ensure efficient, reliable, and secure operations of automation system...
Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services. Customer Service & Sales Manager. Support customer retention and acquisition programs by partnering with related Cathay dep...
Overflow’s Customer Success Manager is responsible for effectively nurturing customers throughout their lifecycle to provide education, increase product utilization, and deliver customer value. The ultimate goal of the PSM is that customers love the platform so much they share Overflow with their ne...
The Retail Client Success Manager is responsible for overseeing all facets of client utilization of the Skai™ management platform. Assist Client Success Directors in driving client retention, and identifying business growth opportunities. The Expert Services Manager is ultimately responsible for all...
They are looking for a Customer Success Manager with experience working with CMOs and VPs Marketing, helping them to get the most out of MarTech SaaS products. Drive success with the product via QBRs and regular customer strategy meetings. With significant investments, they have achieved remarkable ...
Drive customers onboarding (kickoff, technical implementation, product overview, …) for our assigned customersDevelop a comprehensive understanding of the business challenges facing your customers and how Lacework solves those challengesRun 1:1 success sync with larger customers on a bi-weekly or mo...
Zscaler is committed to a world-class service experience for our customers. One of our strategies to achieve this goal is through digital transformation using AI-based Chatbot as a channel for our customers to proactively service reported issues. Zscaler (NASDAQ: ZS) accelerates digital transformati...
Your success will depend on your understanding of our customers and their needs, fluency with our offering and how it can be used to create value for our customers, top-notch relationship building skills, and a drive to have the hard conversations that will ultimately make our customers successful. ...