The Analyst Relations Manager for Customer Experience will be responsible for driving an industry-leading Analyst Relations (AR) program for Cisco's CX business. Experience teaming to develop integrated communications plans. We're helping businesses of all shapes and sizes to connect with their empl...
At least 5 years experience in CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. Deep understanding of CX metrics such as NPS and how to leverage insights...
This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers. Co...
This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers. Commer...
At least 5 years experience in CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. CX space spanning Customer Lifecycle from interest/inquiry to orders to post-sales ops processes. Deep understanding of CX metrics such as NPS and how to leverage insights...
This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers. Commer...
The Senior Research Manager (internally known as Senior Account Manager) will be an integral part of the Customer Experience team. Prior experience using Voice of The Customer (VoC) tech platforms (Qualtrics, Medallia, InMoment) a strong plus . The Senior Account Manager will report to the Director ...
The team focuses on a wide range of products that collectively power a world-class customer experience, including areas like our mobile ride-hailing apps, pickup & drop off experience, and in-vehicle experience. The Product Experience Team at Zoox works across the company to define and champion the ...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Store - BAY-FREMONT, ...
Good understanding of Customer Support Experience. As the principal leader in this initiative, the role encompasses spearheading the planning and execution of change management initiatives aimed at our customer base. Ensuring alignment between messaging and training team materials will also be a cru...
The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a man...
Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Senior Project Manager to be responsible for the overall direction, completion, and financial outcome of a construction-management project; a...
Are you ready to take your career to the next level? Join our dynamic and growing team as a Major Accounts Manager and play a crucial role in driving direct sales engagements within a portfolio of Named Fortune 1000 accounts and strategic partners. Major Accounts Manager - Enterprise. The Major Acco...
We are looking for an outstanding Engineering Program Manager to deliver next-generation sensing software technologies for computer vision applications. Technical program management experience leading consumer-facing product programs. Note: Apple benefit, compensation and employee stock programs are...
Fortinet is currently looking for Customer Service Representative to join our Sunnyvale Office to provide exceptional customer service for our loyal customers. Professionally screen incoming customer calls, assist with ticket creation, verify entitlement and route customers to the appropriate team w...
The organization supports the Data operations organization in driving delivery of initiatives that drive program efficiency, quality and effectiveness to enable the current and growing scale We are seeking an experienced Senior manager to lead a team of seasoned program management professionals, pro...
The program manager will provide strategic guidance to teams and project managers to promote the health of these programs. We are looking for an experienced program manager to organize and coordinate long term strategic programs within the company. Oversee project managers at different locations to ...
Seeking Project Manager-Shoring. We are seeking a highly motivated and experienced Project Manager to join our dynamic team. Software: AutoCAD, Revit, MS, and scheduling software to streamline project processes. ...
Title: Infrastructure Project Manager. Highly technical infrastructure consulting systems engineer who can lead complex and high-risk projects involving the design, implementation, and transition to operations of IT infrastructure systems. Responsible for managing the project scope, schedule, qualit...
The Customer Success Manager (CSM) will contribute strategic guidance and advice to customers of various sizes along various points of their customer journey. Develop strong awareness of the customer journey and how a Customer Success Manager serves to strategically advise customers toward agreed up...
You will:- Serve as the primary point of contact for customers throughout their entire journey: from onboarding, through adoption, support, expansion, and renewals- Develop a trusted advisor relationship with customer stakeholders and executive sponsors- Proactively engage with your customers in dri...
Customer Success Mgmt team is responsible for maintaining the business relations with our customers, ensuring they make the most out of the solution they have acquired from us and assisting them in adjusting their solution based on their emerging needsAs Customer Success Manager you will be the key ...
The Client Success Manager will be the primary point of contact for customers and users, and will work closely with the Product Development and Engineering teams to ensure the product roadmap aligns with client needs. Job Title: Client Success Manager. Job Description: The Client Success Manager wil...
The Hsing Lab is seeking a self-motivated, well-organized, and team-oriented Program Manager to join the team. Familiarity with statistical programming languages (R, SAS, Stata). We offer career development programs, tuition reimbursement, or audit a course. Enjoy free commuter programs, ridesharing...
In this Client Success Manager role, you will be responsible for the day-to-day coordination of Eastridge client-facing operations and supporting procedures to facilitate organizational effectiveness and efficiency, as well as introducing new service lines and staffing solutions to our current clien...