You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer servic...
Lead an internal team of customer service representatives and external service partners that respond to requests from customers by phone, e-mail, chat, and site reviews. Execute the implementation of workflows with customer service representatives and external service partners. In this role, you wil...
As a Customer Success Manager with Home & Lifestyle-Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing processes and plans across their businesses on Amazon. Our goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and...
The Customer Service Production Manager (CS PDM) for is accountable for managing all aspects of a customer service team that . This entails overseeing a customer service team comprised of managers, technicians, and other field personnel. Schedule, organize, and execute service work collaborativ...
Are you a pragmatic visionary who thrives on transforming ideas into reality with precision and purpose? Do you have a knack for cross-team coordination, simplifying the complex, and delivering reliable results? Are you eager for an opportunity to join a global team focused on driving value to our c...
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Provide excellent customer service. Excellent Customer Service Skills. ...
The Regional Customer Service Manager will be entrusted with making sound strategic and transparent tactical decisions that reflect on Malvern Panalytical’s reputation, profitability and customer retention. Build and retain a world-class field service team and a strong, positive customer service cul...
The Customer Service Production Manager (CS PDM) for is accountable for managing all aspects of a customer service team that . This entails overseeing a customer service team comprised of managers, technicians, and other field personnel. Schedule, organize, and execute service work collaborativ...
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
The Customer Service Production Manager (CS PDM) for is accountable for managing all aspects of a customer service team that . This entails overseeing a customer service team comprised of managers, technicians, and other field personnel. Schedule, organize, and execute service work collaborativ...
Build and contribute to security study roadmap: Identify customer needs, technology/industry trends, challenges, use cases, trends, and related services to help build a roadmap of studies to evaluate and improve customer experience. Manage ambiguity: Independently take steps necessary to understand ...
Experience managing customer support centers Acquisition or Contract Management Systems (e. ...
The Senior Account Manager is responsible for achieving sales quota in assigned territory through direct sales to Service Provider / Cable MSO and fix wire line customers. Excels in finding customer pain and demonstrating our value to the customer in business terms. Basic Account Manager Duties and ...
Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector (WWPS) Federal Civilian team to help customers realize sustained business value by accelerating their cloud transformation journey. Working with organizations in all stages of thei...
As a Customer Service Manager - Beverage (CSM), you will define the strategy and business plan for front end operations, manage and lead customer service teams, and support strategic initiatives for the plant and the company. Serve as an escalated point of contact for customer issues by supporting C...
The Customer Service Production Manager (CS PDM) for is accountable for managing all aspects of a customer service team that . This entails overseeing a customer service team comprised of managers, technicians, and other field personnel. Schedule, organize, and execute service work collaborativ...
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate ...
Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector Department of Defense team to help customers realize sustained business value by accelerating their cloud transformation journey. Working with organizations in all stages of their cloud a...
Assists the manager and supervises staff in direct service delivery in a DMV Customer Service Center including driver, dealer, motor carrier, vehicle registration and titling, tax collection and other DMV services. Assists the manager by coordinating and supervising DMV programs and services in the ...
Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our Worldwide Public Sector US Federal Financial team to help customers realize sustained business value by accelerating their cloud transformation journey. Working with organizations in all stages of their cloud ad...
Identify and nurture advocates among our customer base to help promote our products and services. Act as a liaison between the customer and internal teams to address and resolve customer issues or concerns promptly. You will partner with your customers to optimize their use of the MicroStrategy plat...
Amazon Web Services (AWS) is seeking a creative, organized, and self-directed Customer References Manager to support our key reference activities including case studies, video testimonials, customer speakers, and more. The Customer Reference manager will be responsible for writing and editing and ma...
The Student Services Manager will report directly to the Associate Director of Student Services Manager and will provide professional support services to prospective and current Year Up students. The Student Services Manager is responsible for monitoring and supporting students’ success throughout t...