As a Customer Success Manager (CSM) you will be accountable for managing the customer experience and satisfaction of Services delivery to client accounts, within a defined area of the customer base, and you will be accountable for the overall service relationship. You will promote the continuous imp...
Within the CS function, the Customer Success Management (CSM) team is the one responsible for maintaining and growing the business relations between us and our customers. This position will be responsible for understanding the customer's goals, pain points, and workflows in order to successfully dri...
A company is looking for a Customer Success Manager in the EV Charging/IoT industry. Key Responsibilities:Act as the key contact for clients post-sale to implement solutions effectivelyManage customer experience through onboarding and account managementUse analytics to proactively reach out to clien...
As a Cyber Customer Success Manager, you will play a critical role in ensuring the success and satisfaction of their valued customers across various industries. Customer Success Manager role, with a proven track record of driving customer success, retention, and expansion. With a global team of arou...
A company is looking for a Senior Customer Success Manager. ...
If you have the skills we need and could be the peanut butter to our jelly, then we want to meet you!Your Day as a Craftable’s Customer Success Manager:You will be responsible for offering new and existing Craftable customers with a high-touch customer experience, driving adoption and showing the va...
A company is looking for a Customer Success Manager - Commercial. ...
Original job Customer Success Manager - Unlimited Growth Potential posted on GrabJobs. ...
This position will report to the Manager, Customer Success, and we're looking for someone to join our team immediately. Maintain strong operational rigor and cadence, ensuring consistent and effective execution of customer success initiatives. In this role, you will work closely with our Install-Bas...
Customer Experience – Support, enable & advance the Customer Success Journey across Nonprofits, Donors, and Brokers;Operational Planning & Execution – Support and evolve the vision, processes, and applications to support operational effectiveness and efficiency;Problem-Solving – Determine solutions ...
As a company that advocates a customer-first approach, we're known for our professional Success team and are hiring a Customer Success Manager for the Austin, TX team , who will ensure that DealHub’s full functionality and offerings are being leveraged, maximizing the value of each customer’s subscr...
As the Customer Success and Inside Sales Manager (CSM), you will play a vital role in the growth and development of our Inside Sales business by leading and supporting the day-to-day operations of a successful team to exceed customer expectations. Build a strong understanding of client(s) needs thro...
Leading, expanding, and mentoring the Americas Customer Success team by setting the strategy and prioritizing objectives and key metrics; hiring, training, and developing a world-class teamDriving customer lifetime value by defining the customer journey; deploying programs to help drive business val...
Are you someone who is passionate about building long-term customer relationships? ConvergePoint is seeking a Customer Success Manager to facilitate the onboarding and rollout of our SaaS platform for new customers. As a Customer Success Manager, you will be responsible for ensuring the success and ...
As a Manager of Enterprise Customer Success, you will recruit, lead, develop, coach, scale, and motivate a team of high performing, Enterprise Customer Success Managers that exceeds its goals, delights its clients, adds to our culture, partners well with others, and is passionate about its mission a...
As a Customer Success Manager in Acqueon you will…. As a Customer Success Manager in Acqueon you will need…. At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referr...
Our success depends on your success, that's why we have a super-responsive team of experts making sure every Customer Success Account Manager has everything they need to be at the top of their game. Customer Success Account Manager position is also relevant to job seekers with various work experienc...
The Customer Success Account Manager will deliver comprehensive and professional account management services that consistently exceed customer expectations. The Customer Success Manager will be responsible for cultivating and maintaining relationships with our key clients in specific regions or thro...
To succeed in this role, you must have the passion to guide customers, based on their needs, on how to be successful with our product, and, when necessary, be creative in your approach to help the customer troubleshoot any issue. Proactively analyze customer usage metrics to identify any concerns or...
As a Rapid 7 Customer Success Manager (CSM), you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment. Customer Success Manager (CSM) - LATAM. You will play a c...
The CSM Small Group Manager will lead and support a team of Customer Success Associates who provide a Best-in-Class Customer Success experience. CSM Small Group Managers lead an operational plan incorporating goals and objectives ensuring athenahealth services and products support our customers’ bus...
The Customer Success Manager (CSM) is the key partner helping customers achieve their strategic objectives and extract maximum value from their investment in our products. Aid customer teams in exposing program value to their organization Support the development of the Customer Success Management te...
Remote Customer Success Manager. Remote Customer Success Manager to work in the U. You will be working with our largest, high growth customers to ensure they are successful. Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job position...
As an Associate Customer Success Manager you would play a crucial role in managing a dedicated group of clients. Additionally, you will provide valuable support to key accounts managed by our Senior Customer Success Manager, ensuring that client EAP contract requirements are met. By delivering excep...
What you’ll do: Build and maintain meaningful relationships with customers over the phone, through written communication, and sometimes in-person Proactively manage the customer experience for multiple accounts all at various points in the account lifecycle Create customer reports by analyzing...