Data Analytics Manager, Data Analytics Director, Data Analytics VP, Data Analytics CDO, Data Manager, Data Director, Data VP, Business Intelligence Manager, Business Intelligence Director, Business Intelligence VP, Customer Service Manager, Customer Service Director, Customer Service VP, Customer Su...
Measure and analyze customer data to identify trends and areas for improvement, including analyzing customer feedback, support metrics, and other customer-related data to develop insights that can be used to improve the customer experience, troubleshoot issues and showcase Cohere's value proposition...
Data Analytics Manager, Data Analytics Director, Data Analytics VP, Data Analytics CDO, Data Manager, Data Director, Data VP, Business Intelligence Manager, Business Intelligence Director, Business Intelligence VP, Customer Service Manager, Customer Service Director, Customer Service VP, Customer Su...
As a Customer Support Representative at Fieldguide, you will be an integral, early member of our go-to-market team, working to make significant impacts in building our customer success function. You will provide all Fieldguide customers with world-class support built to maximize our customers return...
Data Analytics Manager, Data Analytics Director, Data Analytics VP, Data Analytics CDO, Data Manager, Data Director, Data VP, Business Intelligence Manager, Business Intelligence Director, Business Intelligence VP, Customer Service Manager, Customer Service Director, Customer Service VP, Customer Su...
Prior experience in a customer support role for a SaaS platform with a consistent CSAT score above 95% and net first contact resolution score over 90%Experience using a support service desk tool such as Intercom to answer customer inquiries, conduct ticket reporting, and pull metrics to analyze supp...
South San Francisco, CA 2 weeks ago ** Global Customer Support Product Support Engineer - IT**. Santa Clara, CA 1 week ago ** Global Customer Support Product Support Engineer - IT**. Customer Support Representative**. Sign in to save **Customer Support Representative** at **Cellecta, Inc. ...
As a product support specialist, you are responsible for handling support escalations, troubleshooting issues, identifying solutions for issues on our customer’s behalf, and providing fixes as necessary all along ensuring that high customer service standards are met. Help customers with application ...
At least 3 years of experience in customer service, call center support, or another customer-facing role, demonstrating a track record of delivering exceptional support. Our client is seeking a dedicated individual to join their team as a Customer Support - Rider Operations specialist. As a human pa...
Merchant Support Specialist I Merchant Support Specialist I Remote Msg from hiring manager: "Completely remote and time zone is flexible. About the Role The Bbot Customer Support team currently offers 365/12/7 coverage from 9am-9pm EST. You'll be a strategic problem solver and become a subject matte...
Partner with Product Support Manager (PSM) to populate insights using customer support metrics, Voice of user, agent feedback, and escalations. Facilitate customer support reporting including exporting and manipulating data from dashboards to create recurring and ad hoc reports. Redesign customer su...
Location: Remote Type: Full-Time/Part-Time Department: Customer Service Overview: As a Remote Travel Customer Support at Voyage Canvas, you'll be the heart of our client interactions, ensuring every touchpoint with our clients is handled with care, professionalism, and a pers...
Provide optional support and resources for job seekers in their career endeavours. ...
SOPs you’ve developed or through ticket issuance and follow-up with cross-functional teams Evaluate and deliver a customer support approach that is firstly AI and autonomy driven for scale, while still allowing for high personal interaction as needed Collaborate with our Customer Success, Customer A...
Seeking motivated individuals committed to delivering exceptional customer service for our customers. Provide top notch support to customers via phone and email. Troubleshoot and exercise excellent judgement to address customer issues. Outbound call to potential customers to answer questions and boo...
Deliver customer feedback into HeartFlow’s Customer Relationship Management system and help team members analyze and distill data to drive improvements in customer support and product development. Support Sales staff with feedback, product knowledge, and customer usage metrics to assist sales team i...
The VP – Customer Success Business Ops & Support is expected to be the leader for the following business operations: Accrualify system Implementations, Product Development, Customer Success, internal operations including revenue, upsell and renewals. The VP – Customer success, Business Ops & S...
Come aboard as a Customer Support Engineer. Providing necessary support and guidance to customers in understanding and training related to products. Deep understanding of technical concepts coupled with a strong desire to assist and support customers. Smartly offering support and guidance to clients...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Skills ● Self-Motivated ● Internet savvy- Must know how to use the internet ● Communication Skills Benefits Flexible schedule Support team- we have a support team to help you grow in the company Daily Training Available. We are looking for a Customer Service Associate. The ideal ca...
If you’re not yet ready to provide this level of support, consider applying for our less technical Customer Support Representative role. We are looking for a passionate customer support specialist to join our rapidly expanding team. In either role, you’ll be responsible for delivering concierge-leve...
Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. As a customer service agent you are the first impression of a passengers airport experience. Proficient use of a computer is needed as well as EXCE...
As a Customer Support Senior Representative at Taskrabbit, you play a pivotal role in executing robust strategies to detect, prevent, and swiftly mitigate fraud and risk incidents. While maintaining a customer-centric approach, your expertise is instrumental in efficiently managing and executing fra...
Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're...
The account manager 3 is the primary client services contact responsible for supporting retention, client satisfaction and issue resolution of the customer account for the CorPay Complete system including software and product lines (Purchase Orders, Invoice Automation, Accruals, Expense Reimbursemen...