EZClaim is currently looking for a Customer Support Specialist. The Customer Support Specialist guides product users through our practice management software features, functionalities and resolves client inquiries by recommending solutions. Answers and resolves support inquiries in a professional an...
Daily management of customer reported tasks, issues, requests, Severity 1 calls, and escalations. Meet with customer representatives regarding their issues and upgrade process. ...
Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. At STERIS, we help our Customers create a healthier and safer world by...
Up to $90,800 per year + benefits - As a Customer Support Specialist you'll: Answer user questions over chat, email, and phone; Handle user account requests, including application processing, card disputes, missing payments, card shipments, and a whole lot more; Teach customers how to use the produc...
Up to $90K per year / Health, dental & vision / PTO - As a Customer Support Specialist you'll: Communicate directly with users to answer questions and address issues through email, chat, and other channels; Troubleshoot product issues and bugs from start to finish; Help customers by identifying thei...
Up to $45K per year / No experience required - As a Customer Support Specialist you'll: Handle incoming customer queries via email and live chat; Ensure a high level of customer satisfaction by understanding customer needs and providing solutions that meet or exceed expectations, while maintaining a...
Competitive pay / Medical, vision and dental - As a Customer Support Specialist you'll: Deliver highly responsive proactive support to users and clients; Troubleshoot concerns and answer questions for strategic clients; Become a VERO product expert, always curious to discover how to best use the pro...
Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order is...
Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair u...
Medical, dental + vision coverage / 401K / 9a-6p EST - As a Customer Support Specialist you'll: Work directly with patients via inbound calls, to assist them with getting connected to mental health care; Obtain information regarding patient needs and preferences, and escalate to a Care Navigator whe...
Serves as an escalation point for DocuSign support issues from the Operations staff and customers (PR, CS). Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties:. Makes and receives phone calls to support external and internal stakeholders (All). ...
The Customer Service Sales Support Specialist is responsible for the direct interaction with customers seeking information about our products and services or with customers placing orders to make a purchase. The Customer Service activities include supporting our internal Design & Sales Teams by ...
Serves as an escalation point for DocuSign support issues from the Operations staff and customers (PR, CS). Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties:. Makes and receives phone calls to support external and internal stakeholders (All). ...
Full-Benefits (health, dental, vision) & 401k Plan! Paid holidays off! Paid vacation days! Great Work Place Culture! No Cold Calling! Brand New Facility! Schedule for this position in Customer Service: Monday-Thursday (9am-6pm) Friday (8a-5p) 1-2 Predetermined Saturdays a month (1st shift) Is th...
Serves as an escalation point for DocuSign support issues from the Operations staff and customers (PR, CS). Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties:. Makes and receives phone calls to support external and internal stakeholders (All). ...
Customer Support Specialists serve as the face of Vertafore and focus on the customer experience by identifying and resolving customer issues with Vertafore products. Documents customer cases using a leading-edge customer relationship management system. Our suite of products provides solutions to ou...
A Support Specialist provides exceptional mortgage lending customer support to resolve issues presented by internal and external customers via a call center. The Support Specialist is required to attain telephone certifications in the following areas all areas of the life of the loan (from loan appl...
Enthusiastic about phone-based customer support and assistance. Are you someone who thrives in a supportive and collaborative environment, actively contributing and enjoying the company of others? Are you enthusiastic and skilled at connecting with people? Does a fast-paced workplace, where you exce...
IT Customer Support Specialist – Level 1. IT Customer Support Specialist – Level 1. The scope of this task is to provide a variety of current and future IT operational support services to the user and operations environment operated by the IT group. The total level of support is constrained by the r...
The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operational success and maximizing the customer’s experience. Key Roles and Resp...
Unvaccinated Associates may be excluded from working at a Customer site, require routine testing with an approved exemption (if accepted by the Customer) or have limited Customer access impacting their ability to remain employed. At STERIS, we help our Customers create a healthier and safer world by...
Solutions Specialist Customer Services and Program. Customer Services and Program portfolio of technical solutions and associated costs fitting needs of internal and external customers;. La transformation comprend et s'efforce de connecter tous les éléments des aspects humains et humains du changeme...
You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. To join our team as an Energy Efficiency Customer Support Sp...
Customer Support Specialists serve as the face of Vertafore and focus on the customer experience by identifying and resolving customer issues with Vertafore products. Documents customer cases using a leading-edge customer relationship management system. Our suite of products provides solutions to ou...