Provide support for remote system access, including VPN and remote desktop connections. Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents po...
The Desktop Support professional will provide end user support, license tracking and upgrades/configurations for PC maintenance. SNI has teamed with a valued client on a search for a Desktop Support professional. The Desktop Support professional will work with the IT infrastructure team to solve tic...
AITC provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other character...
Reporting to the IT Director Cementation Americas, the IT Help Desk Admin-Tier 2 monitors and actions help desk tickets as they are entered at the Head Office and Field Offices. Oversee IT asset inventory management, including asset retirement, and document processes; actively participate in compute...
Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexu...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...
We are hiring a Client Support Engineer to troubleshoot and resolve client-facing incidents that happen with our healthcare client's integration work. IT Technical Support (infrastructure). Experience with IT Service Management tools for incident, problem, and service. The Customer Support Engineer ...
Title: Desktop Support Specialist. The Desktop Support Technician installs, updates, and repairs personal computer hardware, software, and network service systems. Maintains and implements desktop solutions in support of organizational business needs. Troubleshoot issues as 1st 2nd level support for...
Troubleshoot technical issues and escalate them as necessary to Technical Product Support Engineers. Candidates should have at least 5 years of experience in technical support, customer service, or account management, specifically with. Candidates must effectively interpret and communicate technical...
Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technologyBe the onsite contact and provide guided access for visiting IT service or support providersProvide onsite assistance to tour production by helping to establish artist Internet connectivity or ...
Provide technical assistance to System Engineers, Applications Specialist, and IT & Data Solutions team via correspondence, phone, and in person as appropriate to diagnose difficult middleware, middleware connected system, and Torch/SPOTFIRE connectivity issues as required. Answer internal and exter...
Experience with shipping and receiving of IT/computer hardware is required. Experience working with desktop computers, laptops, & peripheral equipment and software,. Prepare boxes for shipping hardware and inform Facilities of shipping needs. ...
Job Title: Software Support Specialist. The Software Support Specialist provides responsive support and will eventually develop new procedures to help people work in better ways. Gravity cannot transfer nor sponsor a work visa for this position. This is a support role that requires the ability to c...
An exciting opportunity has arisen to join us as an IT Support Specialist – Tier 1. This is the perfect opportunity for someone currently working as an IT Support Specialist – Tier 1 looking to develop their skills or someone who is looking for their first role in IT and is passionate about deliveri...
Provide technician level support for IT systems management including desktop, server and network administration. The minimum requirements for this position include all of the following: Demonstrated knowledge of the latest operating systems, network protocols and security standards. Demonstrated kno...
Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensur...
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory. Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance...
As a vital part of our IT support team, you will diagnose and resolve technical issues, assist with software and hardware installations, and ensure the smooth operation of our IT systems. This role offers an exciting opportunity to contribute to our global effort in providing top-notch IT support se...
Items under the IT & Data Solutions umbrella include but are not limited to: LIS interfaces, networking, middleware solutions, middleware connected systems, Torch/SPOTFIRE connectivity, data management software, integration projects, and remote device management. Answer internal and external custome...
Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. We are seeking a skilled Desktop Support Te...
Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensur...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Provides initial assessment, categorization, and prioritization of Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution. Communication with contacts within the job area is typical, and information that is provided or obtained requires litt...
Monitor and respond quickly and effectively to requests received through the IT helpdesk. Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment. Experience with IT ticketing systems, mobile devices, and other computer hardware. Packsiz...