Help Desk: Average Salary in Virginia in 2024
Find out what the average Help Desk salary is in Virginia
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Help Desk Manager
A company is looking for a Help Desk Manager. ...
IT Help Desk Coordinator
Our Richmond office is currently looking for an IT Help Desk Coordinator to join our growing firm. Provide first level support to desktop/laptop users, including hardware/software troubleshooting and desktop/laptop application support,. We’re seeking a customer service-oriented individual who is pas...
Technical Help Desk Level 2 - Arizona
A company is looking for a Service Delivery Technician II....
Help Desk Analyst
We are currently seeking a dedicated Help Desk Technician with a strong customer service mindset to join our team. As a Help Desk Technician, you will be responsible for handling a high volume of calls, monitoring network performance, and providing exceptional support using a Jira ticketing system. ...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant- (Ashburn- Virginia), North America
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
IT Help Desk Administrator
The responsibilities of the Help Desk Administrator include, but are not limited to, the below. The Help Desk Administrator position reports to the Manager of Information Technology. First line of technical support for all Help Desk calls. The Help Desk Administrator is responsible for supporting so...
Help Desk Support Specialist II
The Help Desk Support Specialist will provide Tier II support and assistance to customers in resolving incidents, problems, and fulfilling service requests. The Help Desk team serves as the liaison between the IT team and the user community for service requests, change requests, and service disrupti...
Help Desk Technician
Help Desk Technician to become an Intelligence Operations Controller for our new and growing team supporting the customer’s Space Mission in Virginia!. ...
Help Desk Technician
MINIMUM CLEARANCE LEVEL: Secret CITIZENSHIP: US Citizenship LOCATION: Falls Church, VAResponsibilities:The Help Desk Specialists will provide support for incident resolution and requests reported to the service desk. We have an opportunity for a Help Desk Technician supporting one of our Federal cus...
LU - Help Desk Analyst - Richmond, VA (100% On-Site)
Our direct client has an opening for a Help Desk Analyst position. The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. Help Desk Tech Job Duties include:. Respond to and direct help desk tickets to other technicians ...
Tier 1 Help Desk Analyst
Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance contractual standards. SecuriGence is seeking a Tier 1 Help Desk Analyst to help contribute to our success. Ability to troubleshoot hardware and software problems related t...
Help desk Engineer- level 2
Helpdesk and Call queue supporto. At least two years of related work experience with a positive track record of help desk supportSolid knowledge of hardware and software with, but not limited to, PC’s, laptops, smartphones, tablets, printers, general office equipment, Microsoft Office, and Windows O...
Help Desk Technician I
Must have 1 year of demonstrated help desk, desk side or similar technical support experience. As a member of the Help Desk Technician team, you will create and troubleshoot tickets, provide in-person, over-the-phone, and remote technical support. Log all help desk requests, generate trouble tickets...
Senior Functional/Business Analyst – Help Desk-Top Secret Clearance Required
Senior Functional/Business Analyst Help Desk-Top Secret Clearance Required**. Category:** Service Desk / End User Services. Tracking user issues and identifying trends to help inform new training needs. ...
F-35 Help Desk Specialist | Secret clearance
Computer Support, Help Desk Support, Remedy Help Desk. HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT. Supervises operation of help desk and serves as focal point for customer concerns. Our services include program management, enterprise performance management, enterprise architecture, implementat...
Help Desk Technician I
Must have 1 year of demonstrated help desk, desk side or similar technical support experience. As a member of the Help Desk Technician team, you will create and troubleshoot tickets, provide in-person, over-the-phone, and remote technical support. Log all help desk requests, generate trouble tickets...
Help Desk Manager & Training Specialist - (Relocation to India) - Virtual/Remote
As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...
F-35 Help Desk Specialist | Secret clearance
HOW OUR HELP DESK SPECIALIST WILL. Supervises operation of help desk and serves as focal point for customer concerns. Experience with Remedy/Help Desk Management Systems. Experience developing and providing Service Level Agreements and Help Desk deliverables. ...
NCIS Help Desk Analyst - Tier I
Naval Criminal Investigative Service (NCIS).HQ and the remaining staff serve at offices worldwide.NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), counterterrorism (CT), counterintelligence (CI), and cyber matters.NCIS not only has primary respo...
Help Desk Manager
CACI is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk team which provides application support services for a diverse CIO customer base. Help Desk ManagerJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: TS/SCI with...
Help Desk Technician
The Help Desk Technician will support DISA Storefront Global Service Desk team and will be responsible for all Tier I and II escalated incidents, to perform proactive near-real-time system monitoring that is applicable to the DISA Storefront solutions/application(s); troubleshoot and resolve trouble...
Help Desk Technician Tier 2
Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. Managing and supporting end-user devices, such as desktop systems and other peripheral equipment. Prof...
Mid-Level Help Desk Agent
Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs). As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. ...
Help Desk Technician
One (1) year of progressively responsible IT Service Desk, Help Desk or Deskside experience that includes substantive work in most of the duties in this job description, to include: Providing IT help desk problem resolution, Utilizing IT diagnostic tools to assist in the problem resolution, Utilizin...
Help Desk Analyst (Part time 7:30am-11:30am M-F)
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development – Annu...