Willing to learn and help with gathering information and maintaining inventory of equipment, etc. Experience in acting as a spokesperson for the Service Desk. Knowledge of the principles of determining the source of the problem while on the phone with customers in regard to desktop, network systems,...
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware; respond to queries either in-person or over the phone; write training manuals; train computer users; maintain daily performance of computer systems; respond to email messages...
Job Title: Help Desk Analyst Location: Houston, TX Duration: 12 Month (Contract) Job Description: ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues. Willing to learn and help with gatherin...
As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 technical assistance directly to the ePlus customer base. Mentor and/or train Service Desk Analyst's. Two years of Service Desk / Help Desk experi...
Provide support for remote system access, including VPN and remote desktop connections. Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents po...
Key Responsibilities:Respond to customer inquiries and provide technical support via phone, email, and chatDiagnose and troubleshoot hardware, software, and network issuesDocument customer interactions, escalate complex issues, and contribute to support processes improvementRequired Qualifications:P...
A company is looking for a Desktop Support Technician L2 for a remote full-time position. ...
A company is looking for a Technical Support Specialist 2 for a remote position in the USA. ...
A company is looking for a Help Desk Technician. Key Responsibilities:Serve as the primary point of contact for IT Help Desk supportTroubleshoot and resolve Tier 1 technical issuesCreate accurate tickets and collaborate with IT staff to manage themQualifications & Requirements:High school diploma or...
A company is looking for an IT Engineering Systems Support Specialist (Remote). ...
A company is looking for a Level 2 Service Desk Analyst-Remote in the US. ...
A company is looking for a Help Desk Specialist Mid Level. ...
A company is looking for an IT Support Specialist. ...
A company is looking for an IT Help Desk Service Technician. ...
A company is looking for an IT Helpdesk Trainee. ...
A company is looking for a Tier 1 Service Desk Analyst. ...
A company is looking for a Tier 2 Help Desk Specialist. ...
It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions that power today’s digital workplace,...
Provide efficient desktop support including setting up computers, imaging, and troubleshooting. Proven experience in IT and desktop support. Temporary IT Support Technician. Support a transition from ServiceNow to Jira, expected in six months. ...
IT Help Desk Support Technician. Answers HHSC IT Customer Service Help Desk telephone hotline. ...
As an onsite Tech Support Admin on this project, you will be supporting the Department of Veterans’ Affairs. Performs installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Perform imaging, desktop support, adds/moves and changes. Provide user man...
The main function of a desktop technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-re...
Troubleshoot technical issues and escalate them as necessary to Technical Product Support Engineers. Candidates should have at least 5 years of experience in technical support, customer service, or account management, specifically with. Candidates must effectively interpret and communicate technical...
We’re seeking to add an additional IT Help Desk team member that is motivated to join our team in providing technical support to Dental Practices across the Nation. Excellent time-management skills and the ability to multi-task and prioritize. High level of integrity, judgment and situational awaren...