The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Must hold at least one of the following certifications: HDI Customer Service Representative, ...
Reporting to the help desk team lead, the Help Desk Support Technician is responsible for working the inbound Help Desk queue, provisioning and deprovisioning user accounts, and maintaining a positive customer satisfaction score with ticket troubleshooting & resolutions. The Help Desk Support Techni...
Gravity is looking for a well-rounded Service Desk Technician to handle internal customer issues through ServiceNow. Take incoming requests from internal customers and provide excellent service for all helpdesk and desktop related tickets. The ideal candidate will possess 3+ years of experience in a...
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...
Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. Develop a technical understanding of corporate IT environment so you can effectively support our users. Picking up Gl...
Our biotech client is seeking a dedicated Onsite IT Support Specialist to join their growing organization. This position will be responsible for providing comprehensive IT support and ensuring the smooth operation of IT services across two locations in Durham. The ideal candidate will possess strong...
Candidate applies basic helpdesk support skills, company policies and procedures in a Tier 1 Help Desk environment providing live chat sessions and email support for products and services on our client's website. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistentl...
We review applications for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibit...
Support & assist in evaluating information system (IS) threats and vulnerabilities to determine whether additional safeguards are needed for a wide range of IS security related areas including architectures, firewalls, electronic data traffic, and network access. Skills for IT Field TechnicianDesire...
Critical responsibilities include, but are not limited to, financial risk management, internal, and external financial reporting, accounting, departmental procurement, budget development and execution, partnership with internal and external constituents, and support/planning for public-sector IT in ...
Job Title: IT Support Specialist. General on-site IT support for the client. Skilled IT consultant with ability to solve and/or prevent technical problems. General knowledge of IT security principles. ...
DPS Classified Salary Schedule- Pay Grade 67 ....
Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. ...
VIGILINT is seeking full-time IT Support Specialist to assist with the growing IT business development needs. The candidate must have the ability to work with confidential and sensitive information, and the ability to lift and move moderately heavy items. The individual must be a self-starter, custo...
The Endpoint Support Specialist will provide quality support to users and company IT equipment, while delivering a high degree of customer service and exceptional day-to-day assistance with essential IT tasks. The candidate must exhibit strong analytical skills and the aptitude to learn the company’...
Benefits : $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all serv...
With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results. Develop and maintain positive relationships with all level...
With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results. Develop and maintain positive relationships with all level...
Day to day work will consist of:</p> <u> <li>Gathering information and creating initial inventory of AV equipment county wide</li> <li>Working through automated task for AV proactive checklist on regular cadence</li> <li>Assisting with small scale upgrades/i...
As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...
Our client is looking for a Desktop Support Technician for a 3-month contract in Ashville, NC 28803. Related desktop and/or deskside support experience. Supports and maintains user account information including rights, security, and systems groups. Escalates problems and issues to a higher level of ...
This is software based help desk role. Monitoring incoming issues that are resolved by the front line Help Desk staff. ...
Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. Answers customers’ questions and resolves problems regarding the supported suite of applications. Assists in resolving various connectivity issues onsite. ...
Our client is looking for a Desktop Support Technician for a 3-month contract in Ashville, NC 28803. Related desktop and/or deskside support experience. Supports and maintains user account information including rights, security, and systems groups. Escalates problems and issues to a higher level of ...
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. ...