ATSJob ID 24100030Arlluk Technology Solutions, a Koniag Government Services company, is seeking an experienced Help Desk Technician to support ATS and our government customer in Silver Spring, Maryland. Hours of Operation:Core Hours of Operation: Monday – Friday, 0700 - 1700Essential Functions, Resp...
The Help Desk Technician is the primary initial point of contact for end user support for employees located at DAVIS’ main office and jobsite locations. Document reported problems in the Help Desk database as well as troubleshooting processes and procedures in department wiki. Minimum of one y...
Full-Time Help Desk Technician. Proven experience in a help desk or technical support role. CompTIA A+, Microsoft Certified Desktop Support Technician) a plus. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live t...
Installing and connecting desktop and laptops, and other peripherals to the network, wiping and rebuilding infected desktops, software installation, and assisting users with services and products. Repair desktops/laptops, printers, scanners, and other approved peripherals. ...
CACI is seeking a Help Desk Support to join Our Luke Team! You will provide support on a team that provides a full spectrum of important IT-focused, enterprise-wide lifecycle support, including dev ops, applied technology investigations, operations and maintenance, and infrastructure lifecycle suppo...
Relies on experience and judgment as well as pre-established procedure and instructions to identify, research and resolve technical issues presented through Level I, II and III (when possible) Help Desk tickets. Troubleshoot and resolve help desk tickets related to user request. Triage Level II help...
We are searching for an IT Laboratory Support Specialist to support a large government agency Successful with on-site IT needs and to provide LIMS software support to end users. The IT Laboratory Support Specialist will provide first line IT support to analysts for lab instrumentation installation, ...
It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch. It delivers experience-enhancing solutions that power today’s digital workplace,...
We are seeking a highly motivated and results-oriented Desktop Support Specialist to join our IT team. In this role, you will play a vital role in supporting our core IT infrastructure and ensuring smooth operations for our users. You will be responsible for a variety of tasks, including system admi...
We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to pub...
Desktop Support Technician - Tier II. Configure, install, and support desktops, laptops, handheld devices, printers, monitors, portable data storage devices, and other peripherals. Provide enhanced VIP desktop and user support service. Strong customer service and end-user equipment support skills; p...
Skills and Requirements· 4+ Years Desktop Support in a Windows/Microsoft environmentFocus in MS Teams, OneDrive, SharePoint, and Forms· Knowledge and support experience with Microsoft Teams Meetings, Teams Town Hall (broadcasts), Google Meet, Zoom, or other video conferencing applications· Proven ex...
Help Desk and providing training. Ability to develop, lead and manage an end user facing help desk team. Cohere is looking for a Lead Business Analyst to join our team! Experience with the Software Development Lifecycle (SDLC) and software development using agile methodologies such as Scrum, DevOps,...
DescriptionLooking for an opportunity to make an impact!!Leidos currently has an opening for a Help Desk Analyst (Tier 1). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All assistance is provided via phone, and the help desk specialist will troubleshoot access issu...
The DarkStar Group is seeking a Help Desk Specialist with a TS/SCI + Poly clearance to join one of our top projects in Bethesda, MD. The DarkStar Group is seeking a Help Desk Specialist to join our team! You will provide support on a team that provides a full spectrum of important IT-focused, enterp...
We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor. Help Desk Su...
Provide service restoration support to include implementing corrective action on documented/known issues, escalating issues for support, and acting as incident coordinator maintaining incident journals, setting up conference calls, contacting and coordinating support with Security Tools SMEs, managi...
IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. Key Responsibilities:-Daily Operations Oversight: Lead and manage the day-to-day activities of our IT helpdesk, ensuring that support is provided promptly ...
Help Desk Support Functions with a Combination of Phone and Desktop Support is required. As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. Helping define and create system...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Provide information systems support for operations and maintenance of over 50 custom applications.Create and maintain standard operating procedures and contribute to the efficiency and improvement of the systems.Act as the conduit between a user group and an IT development team and perform as an adv...
As Northrop Realty’s IT Help Desk Specialist, you install, maintain and repair IT equipment, systems, and software throughout our offices. Logs all help desk interactions. You help keep our brokerage running seamlessly by anticipating and troubleshooting problems with computer hardware and software....
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
The Help Desk Support III is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email. The Help Desk Support III also assumes responsibility for accurately recording events and problem resolution in logs, updating customer ...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Install, upgrade, support and troublesh...